Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Hannah was great. However, received vehicle back with low tire pressure light still on due to 4 different tire pressures so obviously the tech never checked tire press However, received vehicle back with low tire pressure light still on due to 4 different tire pressures so obviously the tech never checked tire pressure. Two hours wait time for a simple oil change and tire rotation is a little much but waiting area was nice. I believe they may have been short on help but keeping the customer updated on the progress would have been nice. I will try them again on my next service. More

Easy to make the appointment online. Fast service. Was in and out of there with no hassle. Fast service. Was in and out of there with no hassle. More

They went out of their way to pick my truck up and delivered it back to my home 75 miles away and did the repairs on a truck under warranty I had just purchased from them that displayed the check engi delivered it back to my home 75 miles away and did the repairs on a truck under warranty I had just purchased from them that displayed the check engine warning light caused from a faulty catalytic converter and also furnished me an extra key fob that was missing after it was traded in without extra charge. More

Service was fast and staff is always friendly! The dealership is always very clean. And they keep. Plenty of inventory. The dealership is always very clean. And they keep. Plenty of inventory. More

Scheduled an appointment for an oil change, tire rotation and to address a recall. They did not address the recall and didn't refill my washer fluid which is pretty standard when getting a vehicle service. I and to address a recall. They did not address the recall and didn't refill my washer fluid which is pretty standard when getting a vehicle service. It also took twice as long as they said it would. More

Customer service is great- super kind. But service time is often long and we had to wait weeks for a repair But service time is often long and we had to wait weeks for a repair More

excellent customer service listens to customers timely service not a lot of long waiting great people service not a lot of long waiting great people More

The Finance department is a bunch of xxxxxxxx. They are not transparent in their dealings. I’m speaking in terms of finance rates and extended warranty. I went in with a credit score of over 800 They are not transparent in their dealings. I’m speaking in terms of finance rates and extended warranty. I went in with a credit score of over 800 and $15000 in cash and was given an interest rate of 8.21. Of course I have since refinanced with a rate o 4.24. I like the vehicle but would not recommend the way you do business. More

Excellent service and very quick. Waited less than 30 minutes. Always have a great experience. Waited less than 30 minutes. Always have a great experience. More