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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Statesboro, GA
785 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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785 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
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October 27, 2022
Everything went smooth, the work was completed in a timely manner. All of the staff was very polite and courteous. timely manner. All of the staff was very polite and courteous. More
by CRIBBFAMILY
Verified CustomerEmployees Worked With
October 22, 2022
The young lady that works in the service department is AWESOME; she will be the reason that I will continue to choose Jimmy Britt for my vehicle maintenance provider (as long as she's employed with JBDCJ) AWESOME; she will be the reason that I will continue to choose Jimmy Britt for my vehicle maintenance provider (as long as she's employed with JBDCJ)!!! The service manager is HORRIBLE & NOT a "great" liar either, if and when he sees an opportunity to try and take advantage of a woman...HE WILL GO FOR IT JUST FOR A BUCK!! He has Extremely poor customer service, RUDE, tries to "over-talk" you with his lies and very unprofessional!!!!!!! I will be notifying/doing a formal complaint with the Better Business Bureau also!! More
by TWINGIRLZ46
Employees Worked With
Service manager
October 12, 2022
3 hours for a oil changes and tire rotation with an previously scheduled appointment is entirely too long. For now choosing yes I would recommend, hoping for a more timely experience on the next servic previously scheduled appointment is entirely too long. For now choosing yes I would recommend, hoping for a more timely experience on the next service. More
by JLEEFARMS22
Employees Worked With
Madison Cramer
October 09, 2022
It was quicker than expected and folks were very courteous. Only thing I will inquire about later is why they did not rotate my spare into rotation as I own a Jeep Rubicon with a matching spare. I t courteous. Only thing I will inquire about later is why they did not rotate my spare into rotation as I own a Jeep Rubicon with a matching spare. I thought this was common practice. More
by CSM350469
September 20, 2022
Service appointment on 9/15/22 at 2:00pm. Was told 2021 Jeep Wrangler needed a Nox Sensor. They did not have one in stock would try locating one. On 9/16/2022, I drove from Anderson, SC to Was told 2021 Jeep Wrangler needed a Nox Sensor. They did not have one in stock would try locating one. On 9/16/2022, I drove from Anderson, SC to Statesboro to speak to the service department and was told they could not secure the part but would keep searching. Technician told me she would call me 5:00 pm on Friday with status. As of today (9/20/2022), I have not been contacted or updated. I found this dealership unreliable and not dependable. It seems they are waiting for my daughter's jeep to go into limp mode or left stranded. Even then, I don't have any confidence they will act in any urgency. I am left not knowing the status or if they are even trying to locate the part. I spoke to another dealership and they said the part is available. Who knows?!? If this is the norm to expect from a Chrysler Jeep service department, I doubt I will own another vehicle from their product line. More
by GLENN19
Employees Worked With
Service, Parts Department
