Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Statesboro, GA
761 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
761 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Sort by
December 31, 2024
Along with an oil change and tire rotation, I asked for the 20K mile inspection for the car. They said ok they'll do one when I made the appt. When I got there, that service wasn't listed to be done. I had the 20K mile inspection for the car. They said ok they'll do one when I made the appt. When I got there, that service wasn't listed to be done. I had to remind her. Then when they brought my car to me and gave me the receipt, they said I owed nothing because of my maintenance package. I knew right then they did NOT perform the 20K mile instruction. Along with inspection of certain parts, you are suppose to change the cabin air filter. I had to tell them what is suppose to be done according to Dodge's guidelines. The guy swore that inspection was done but I do not believe that since I had to tell him about the filter being changed. PLEASE train your mechanics AND your service advisors on the different service mile packages that are recommended from the manufacturer! I didn't like being lied to and having to show them what is suppose to be done. More
by rds.smith01
December 22, 2024
Truck was left for 7 hours and wasn’t checked. I returned to pick up vehicle without service I returned to pick up vehicle without service More
by BJEANMARTINEZ
Verified CustomerEmployees Worked With
December 21, 2024
Easy scheduling, quick service! They took care of my RAM and answered all my questions! I will take it back for my next service They took care of my RAM and answered all my questions! I will take it back for my next service More
by TODDWALLFFA
December 19, 2024
Most of the employees we come in contact with are always friendly, knowledgeable and professional friendly, knowledgeable and professional More
by bugsyplace40
December 18, 2024
Service tech did not complete the RO. Had to go back for them to fix an issue they already “fixed” Had to go back for them to fix an issue they already “fixed” More
by Haley Bieber
December 17, 2024
Dealership is great! We went in for one of our complimentary oil changes!! Great service! We went in for one of our complimentary oil changes!! Great service! More
by HELENA_COUNIHAN
December 14, 2024
Very good customer service and friendly. Ms Hannah Fendley is very professional. Thank you guys ! Ms Hannah Fendley is very professional. Thank you guys ! More
by THESON107
Employees Worked With
December 13, 2024
Dealership is very clean and organized. Camron was very helpful and answered a couple questions I had about my vehicle. Staff was very friendly with all the customers having work done on th Camron was very helpful and answered a couple questions I had about my vehicle. Staff was very friendly with all the customers having work done on their vehicles. More
by LDYBUGMEMA
December 11, 2024
Disappointed. I had an appointment at 11:30 for an oil change. Left dealership after 1:00. A hour An a half is way to much for an oil change. Had other things to I had an appointment at 11:30 for an oil change. Left dealership after 1:00. A hour An a half is way to much for an oil change. Had other things to get to also. More
by DC4HAND
Employees Worked With
December 10, 2024
Everyone was very pleasant to deal with. I was able to speak with a service advisor when I called. I was able to speak with a service advisor when I called. More
by TERRYNESMITH515
