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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Statesboro, GA

4.3
755 Reviews

755 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

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December 13, 2024

Dealership is very clean and organized. Camron was very helpful and answered a couple questions I had about my vehicle. Staff was very friendly with all the customers having work done on th More

by LDYBUGMEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camron, Minnie
December 11, 2024

Disappointed. I had an appointment at 11:30 for an oil change. Left dealership after 1:00. A hour An a half is way to much for an oil change. Had other things to More

by DC4HAND
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Everyone was very pleasant to deal with. I was able to speak with a service advisor when I called. More

by TERRYNESMITH515
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Madison Cramer is an excellent salesperson. She is very knowledgeable in all aspects of the process. She handled everything perfectly. The finance department got the payment just under where I More

by GB3AO1987
Recommend Dealer
Yes
Employees Worked With
Byron Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Can't rate Hannah, I did not have any dealings with her at my service, More

by ROBERTHODGSON1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service gentleman, I worked with was from New York, Can't remember his name, he was very friendly
December 05, 2024

Had a recall warranty issue that was not fixed and the service man pretty much called me a liar. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service guy on Tuesday
Dec 05, 2024 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello Will - under no circumstances would we ever condone a team member insinuating a customer is not telling the truth so if that is how you feel, I will apologize on their behalf. I want to get to the bottom of this. Will you share your contact info with me at joe@jimmybrittauto.com?

December 03, 2024

Dealership is beautiful, gentleman in service area greeted me when I went in and took my keys upon arrival and let me know that online checkin was non existent which is how I checked in prior to comin More

by PBRYAN1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Fendley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

We're very sorry there wasn't an online check-in option in the dealership. (We do use a tool that allows our guests to check in in advance, and we definitely want a seamless experience when you get into the dealership.) Since Hannah received 1-star in your review, we'd love to speak to you personally. Can you let me know how best to reach you by contacting me at joe@jimmybrittauto.com?

November 29, 2024

Great service and fantastic people and well worth the drive for us. The only dealer we will deal with. More

by RGKACZMAREK3425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

We love their service department. They always do a great job! We will continue to use them for any service we need. More

by kcollins3336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

All was great. It was a good experience all the way around. I would highly recommend. More

by JEFFSWALTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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