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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Statesboro, GA

4.3
755 Reviews

755 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

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January 02, 2025

People were nice, but I asked for someone to just look at the backup camera which, they had to do in order to move the truck, to see if they could tell me if they could give me an idea of what was wrong with More

by jewelljeanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Very good customer service and timely. I was well pleased with my service and we didn't have to wait for a long time More

by DRMOORE726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Great service, in a quick amount of time. The two free oil changes that came with my vehicle purchase from Jimmy Britt made it cost free also. More

by TcTc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Along with an oil change and tire rotation, I asked for the 20K mile inspection for the car. They said ok they'll do one when I made the appt. When I got there, that service wasn't listed to be done. I had More

by rds.smith01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schnettler
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Truck was left for 7 hours and wasn’t checked. I returned to pick up vehicle without service More

by BJEANMARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Fendley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

I'm very sorry to learn of this. Certainly sounds like the team didn't live up to expectations, nor did they communicate any delay. I've contacted the Service Manager at the store to get involved. In the meantime, can you share with me the best way to contact you by emailing me at joe@jimmybrittauto.com?

December 21, 2024

Easy scheduling, quick service! They took care of my RAM and answered all my questions! I will take it back for my next service More

by TODDWALLFFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Most of the employees we come in contact with are always friendly, knowledgeable and professional More

by bugsyplace40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Service tech did not complete the RO. Had to go back for them to fix an issue they already “fixed” More

by Haley Bieber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Fendley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schnettler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Callis
Dec 23, 2024 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

I'm extremely sorry for the run-around this must have caused you during the last couple weeks of the year. I'm sharing this info with the service manager so he can understand what occurred. If you could share with me the best way to reach you, please do so at joe@jimmybrittauto.com

December 17, 2024

Dealership is great! We went in for one of our complimentary oil changes!! Great service! More

by HELENA_COUNIHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Very good customer service and friendly. Ms Hannah Fendley is very professional. Thank you guys ! More

by THESON107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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