Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Statesboro, GA
755 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
People were nice, but I asked for someone to just look at the backup camera which, they had to do in order to move the truck, to see if they could tell me if they could give me an idea of what was wrong with the backup camera which, they had to do in order to move the truck, to see if they could tell me if they could give me an idea of what was wrong with it, and they wanted to charge me the diagnostic fee to do so. I didn't want a diagnosis completely, just an idea of what it might be. More
Very good customer service and timely. I was well pleased with my service and we didn't have to wait for a long time I was well pleased with my service and we didn't have to wait for a long time More
Great service, in a quick amount of time. The two free oil changes that came with my vehicle purchase from Jimmy Britt made it cost free also. The two free oil changes that came with my vehicle purchase from Jimmy Britt made it cost free also. More
Along with an oil change and tire rotation, I asked for the 20K mile inspection for the car. They said ok they'll do one when I made the appt. When I got there, that service wasn't listed to be done. I had the 20K mile inspection for the car. They said ok they'll do one when I made the appt. When I got there, that service wasn't listed to be done. I had to remind her. Then when they brought my car to me and gave me the receipt, they said I owed nothing because of my maintenance package. I knew right then they did NOT perform the 20K mile instruction. Along with inspection of certain parts, you are suppose to change the cabin air filter. I had to tell them what is suppose to be done according to Dodge's guidelines. The guy swore that inspection was done but I do not believe that since I had to tell him about the filter being changed. PLEASE train your mechanics AND your service advisors on the different service mile packages that are recommended from the manufacturer! I didn't like being lied to and having to show them what is suppose to be done. More
Truck was left for 7 hours and wasn’t checked. I returned to pick up vehicle without service I returned to pick up vehicle without service More
Easy scheduling, quick service! They took care of my RAM and answered all my questions! I will take it back for my next service They took care of my RAM and answered all my questions! I will take it back for my next service More
Most of the employees we come in contact with are always friendly, knowledgeable and professional friendly, knowledgeable and professional More
Service tech did not complete the RO. Had to go back for them to fix an issue they already “fixed” Had to go back for them to fix an issue they already “fixed” More
Dealership is great! We went in for one of our complimentary oil changes!! Great service! We went in for one of our complimentary oil changes!! Great service! More
Very good customer service and friendly. Ms Hannah Fendley is very professional. Thank you guys ! Ms Hannah Fendley is very professional. Thank you guys ! More