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Jimmy Britt Chrysler Jeep Dodge RAM
Statesboro, GA
2,365 Reviews
The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from either Hinesville or Savannah.) Why choose Jimmy Britt? We were awarded the Customer Satisfaction Award through DealerRater! How? Because we have created a top-tier sales and management team that focus on one thing: Caring for you, our guest. We will provide you emails, pictures, and a video of any vehicle you are interested in, along with an upfront quote on any vehicle - and with our exclusive Jimmy Britt Premium Delivery Program, you can buy this vehicle entirely from home (paperwork and all) for your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,365 reviews
December 12, 2018
Above and beyond customer service Incredibly knowledgeable staff with the connections to find your dream vehicle. Dealership has lots in multiple states so my 2018 Jeep Cherokee was se Incredibly knowledgeable staff with the connections to find your dream vehicle. Dealership has lots in multiple states so my 2018 Jeep Cherokee was sent from North Carolina to Georgia and I couldn't be happier! More
by COSSIO88
Verified CustomerEmployees Worked With
Jimmy Britt, Eliseo Torres
December 10, 2018
honesty not the best My Vet had a mechanical issue that was hidden from me at the purchase. I do not believe my sales person had any knowledge of this issue. The manager My Vet had a mechanical issue that was hidden from me at the purchase. I do not believe my sales person had any knowledge of this issue. The manager worked with me to fix the problem. More
by Mike Eckle
Employees Worked With
Eliseo Torres
December 07, 2018
Jeep purchase Jimmy Britt CDJR was seriously awesome. We weren’t sure if buying a car was even an option for us do to financing difficulties, but Gena and the manag Jimmy Britt CDJR was seriously awesome. We weren’t sure if buying a car was even an option for us do to financing difficulties, but Gena and the managers bent over backwards to make us happy and get us into a car we would love ! Gena was awesome when it came to figuring out what was best for US! They were super accommodating to all of our request and they even donated money back to a local charity after our purchase. I highly recommend The team at Jimmy Britt , and specifically Gena Taylor if you wanted to be treated like a person and not a paycheck ! More
by alyssa.anne.evans
Employees Worked With
Gena Taylor
December 04, 2018
Great service good people Excellent service great staff would not go anywhere else. Would recommend this department to anyone that may need assistance with service or a new veh Excellent service great staff would not go anywhere else. Would recommend this department to anyone that may need assistance with service or a new vehicle. More
by RRONDIELUNDY
Employees Worked With
Sarah Jackson, Tim Canady, Stephanie Larisey
December 03, 2018
Best ever! Process and customer service was fast and on point. JT has great skills and I am very happy with outcome. This is how car sales should b, zero push Process and customer service was fast and on point. JT has great skills and I am very happy with outcome. This is how car sales should b, zero pushy and understanding! THANK YOU! More
by nOR
Employees Worked With
Shelbi Powell, Joel Gans
December 03, 2018
I like the fact that I was not rush push I felt very comfort Overall I was satisfied I feel right at home no you're greet me with with open arms so to speak so I would like to take the time to think the owner o Overall I was satisfied I feel right at home no you're greet me with with open arms so to speak so I would like to take the time to think the owner of the dealership and I pray that you keep that practice customer service very important courtesy the lightness and kindness will take you a long ways so I think you for transaction that went so smooth miss my prayer do y'all continue to do good More
by royjones1018
Employees Worked With
Ethan Ewing, Joel Gans
December 02, 2018
had regular service I had my oil change done, etc. I had no problems and employees were great. I am pleased that Gerry Rushing is still employed there. I had my oil change done, etc. I had no problems and employees were great. I am pleased that Gerry Rushing is still employed there. More
by DDBUNCH
Employees Worked With
can't remember
November 20, 2018
Quality customer service Service Department handled everything well in a timely manner. Gave honest feedback and has never attempted to con me into service work on my car as m Service Department handled everything well in a timely manner. Gave honest feedback and has never attempted to con me into service work on my car as many other places attempt to do. More
by KIMBIE
Employees Worked With
Gerry Rushing
November 15, 2018
No communication between workers This delaship gave us the wrong car with the incorrect VIN. After driving around for two weeks with the wrong car the dealership told us we needed to This delaship gave us the wrong car with the incorrect VIN. After driving around for two weeks with the wrong car the dealership told us we needed to bring in the car we were driving for a swap and they would give us the correct car. They said they would call back with an appointment time. After waiting 24 hours to hear anything back when I called they told us it was just a paperwork switch and that we didn’t need to bring in the wrong car but that it would be switched. After talking to Tim on the phone he had an attitude about sending me the correct paperwork so I could verify that the change was made. After I insisted in the paperwork being sent to us since we live over an hour away he hung up on me without asking any personal information or where we want it sent to. We’re still constantly calling the dealership trying to figure out which car were actually suppose to have. AJ was the one who said we were suppose to pick up the new car. No one at this deal ship is communicating and they don’t care about helping you once they’ve got your money even if it’s for the wrong car. This is also after they forgot to get the down payment when we initially got the car and they had to call us to get that handled. Also when the radio started acting up on the vehicle that is still under warranty they gave us the run around between departments just to get an appointment scheduled. Update: AD was able to help us get the right car delivered to our house. He worked with us to get everything situated and ensured everything went smoothly this time. We also received a call from Jimmy Britt to also ensure that everything was taken care of. Thank you for handling our situation. More
by Falconsfan21
Employees Worked With
AD Smith, Tim Canady
November 12, 2018
Great service It was a great place to buy a car. And Ethan is one of the best salesman to buy a car from when you are there. It was a great place to buy a car. And Ethan is one of the best salesman to buy a car from when you are there. More
by pajoyal51
Employees Worked With
Ethan Ewing
