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Jimmy Britt Chrysler Jeep Dodge RAM

Statesboro, GA

4.7
2,367 Reviews
The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from either Hinesville or Savannah.) Why choose Jimmy Britt? We were awarded the Customer Satisfaction Award through DealerRater! How? Because we have created a top-tier sales and management team that focus on one thing: Caring for you, our guest. We will provide you emails, pictures, and a video of any vehicle you are interested in, along with an upfront quote on any vehicle - and with our exclusive Jimmy Britt Premium Delivery Program, you can buy this vehicle entirely from home (paperwork and all) for your convenience.
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7188 Veterans Memorial Pkwy

Statesboro, GA

30458

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Showing 2,367 reviews

April 23, 2019

Bunnie was great! Service was just okay I was extremely pleased with my interactions with Bunnie. She was very helpful and friendly. However, my appointment was at 8:00 AM and I arrived on t More

by HEATHERNICOLE1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bunnie
April 22, 2019

engine light on/ still on Engine light on when I came in. They diagnosed it to be O2 sensors. They worked on it and charged $450 and engine light is still on. They looked at it More

by DFINCHJONES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bunny
Apr 22, 2019 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

We respect our customers wishes when it comes to service and sales. When we have a customer stating they are a mechanic and don't want to pay the diagnosis fee we get it. So we honored the customers wishes to replace the O-2 sensors on the side he stated needed to be replaced. After replacing them, the check engine light was still on and after further diagnosis (which we did at no charge), it was the O-2 sensors on the other side that really needed to be replaced. We called the customer about the additional O-2 sensors and were given authorization to replace them as well. We realize and make every attempt to save our customers valuable time and money. In the future and to let all our customers know, we do charge a diagnosis fee but in most all cases do not charge for it if we are doing the repair. When the customer picked up the Jeep, the check engine light was off. If it is on now, please contact Andy at 912-871-7250 or Don at 912-400-0131. Thank you for your business and the review.

April 19, 2019

Good experience Very helpful staff and good experience. Will return for any type of service or repairs in the near future. Desk staff is very helpful, and friendly More

by BW05735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonni
April 17, 2019

Trading in a vehicle Employees were very friendly and knowledgeable about their inventory. Reasonably priced and willing to help make you comfortable while going through t More

by shawnmartinez1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Farrah, Bootsy Barnes
April 17, 2019

New Car Purchase Had to purchase a new vehicle after I was in a hit and run! I was dreading having to go back to a dealership to purchase another vehicle. I decided to More

by mbouchillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Warren
April 16, 2019

Oil Change and tire rotation on 2012 Dodge Charger The Service Personal was very friendly and helpful. Was well satisfied with the service department and the timely manner in which my car was serviced. More

by CONNIEBERNICE4EVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Larisey
April 13, 2019

Worth the drive. I drove two hours to look at a 2019 Durango. I was greeted with a sign on the vehicle with my name and the sales associate names Shelbi. She was great More

by judith.crosby80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelbi Powell, Bootsy Barnes
April 13, 2019

When in a pinch My previous vehicle had just been totaled in a six car pileup on Interstate 95. Insurance Company was being a nightmare, that's where Matt and his gro More

by lawrencekelly1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard, Sorry if I missed a name, but there were so many that helped, I couldn't keep track., Matt Farrah, Shelbi Powell, Jeff Broadwater
April 08, 2019

Great service!! Fast, friendly, courteous. Bunnie was great at scheduling and coordinating my hitch installation. Great dropoff and pickup service, which is very he More

by CHARLESOWENS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bunnie, Service Desk, Brandon Wright
April 08, 2019

Purchase Experience Shopping at Jimmy Britt was haste free and a great experience. I utilized the website by sending in a message about a vehicle I was interested in. A More

by ajkennsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hall, Bootsy Barnes
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