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Jimmy Britt Chrysler Jeep Dodge RAM
Statesboro, GA
2,302 Reviews
The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from either Hinesville or Savannah.) Why choose Jimmy Britt? We were awarded the Customer Satisfaction Award through DealerRater! How? Because we have created a top-tier sales and management team that focus on one thing: Caring for you, our guest. We will provide you emails, pictures, and a video of any vehicle you are interested in, along with an upfront quote on any vehicle - and with our exclusive Jimmy Britt Premium Delivery Program, you can buy this vehicle entirely from home (paperwork and all) for your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,302 reviews
January 29, 2019
Service I went for an oil change and tire rotation. I had to return to get my tires 're-rotated. They did not tell me my tires were "chopped", so when I left, I went for an oil change and tire rotation. I had to return to get my tires 're-rotated. They did not tell me my tires were "chopped", so when I left, I could not drive over 45mph without my front end shaking severely. It was like the did not tighten my tire all the way. Every time I crank up my car there was like a scent of spilt fluid, or oil. Well tonight when I get home, there is smoke coming out from under my hood. The oil cap was either not replaced or replaced incorrectly. Oil was slung all over my motor and the area under my hood. My cap was it the corner next to my battery. Luckily my cap was not lost and I was able to put the cap back on correctly before anymore damage was done. If I had not seen the smoke, I would have never looked under my hood. More
by RENEE14MTV
Verified CustomerEmployees Worked With
A lady whose name starts with an A in the service department.
January 29, 2019
Excellent service We love our new van the buying experience was very easy and every one was very helpful would recommend all my friends and family to the dealership We love our new van the buying experience was very easy and every one was very helpful would recommend all my friends and family to the dealership More
by cooper292016
Employees Worked With
AD Smith, Tim Canady, Ethan Ewing, Shelbi Powell
January 28, 2019
efficient I took my jeep in for a recall, was told it was going to be about an houir. My car was ready before time and staff was efficient and courtious I took my jeep in for a recall, was told it was going to be about an houir. My car was ready before time and staff was efficient and courtious More
by DMCRX
Employees Worked With
Bunny
January 28, 2019
Service Department Staff The rating was based on the length of time it took to service our vehicle and the professionalism of the service department staff. We were basically The rating was based on the length of time it took to service our vehicle and the professionalism of the service department staff. We were basically in and out. They worked hard in trying to please the customer. I would recommend the service department to others. More
by BRENDACLARK1979
Employees Worked With
The name of the person operating the counter was Bunnie and also the service manager on duty. I do not know his name.
January 26, 2019
process seemed a little long. Too much time spent early with pricing issues between sales man and possible sales manager. Other than time used for that part of the deal everything Too much time spent early with pricing issues between sales man and possible sales manager. Other than time used for that part of the deal everything else went well. More
by rhmoore00
Employees Worked With
Ben, Travis Upchurch
January 26, 2019
Safety Recall I was contacted by the dealership that there was a safety recall on my vehicle . The message didn't mention shat the issue was. Stopped in to the se I was contacted by the dealership that there was a safety recall on my vehicle . The message didn't mention shat the issue was. Stopped in to the service department to make an appointment, which was was made for the next business day. The work on the car was completed in about an hour. The only issue I have with this location is the parking for the service department. It is hard to navigate to even find a space. Would be better navigating that area if there were more room. As for the service writers, they are very helpful and professional. The waiting area has nice accommodations while waiting for your vehicle to be serviced. More
by HUMBRDHILL
Employees Worked With
Dona
January 24, 2019
Fair price for my alignment I brought my Ram 1500 in for an alignment and paid about 90.00 which wasn't the cheapest price but not the highest either. I was then told that I need I brought my Ram 1500 in for an alignment and paid about 90.00 which wasn't the cheapest price but not the highest either. I was then told that I needed to have my rear brakes and rotors replaced for about another 450.00. Normally rotor can be machined for a fraction of this. Also I found a kit online with slotted rotors and brake pads for the front and rear for half of this cost. They do good work just know all of your options or you may spend a lot more money than you have to. Their not evil but just know your options is all I'm saying. More
by JDLEW24
Employees Worked With
Dona service advisor
January 23, 2019
Service I had a wonderful experience during my first service of my 2017 Renegade. All of the staff are wonderful. I appreciate all they did to make my experie I had a wonderful experience during my first service of my 2017 Renegade. All of the staff are wonderful. I appreciate all they did to make my experience wonderful! More
by SRD
Employees Worked With
Dona - In service
January 23, 2019
Excellent service I had a wonderful experience in the purchase of my new Jeep. My salesman Ethan Ewing was awesome! The finance team and management were also great. I had a wonderful experience in the purchase of my new Jeep. My salesman Ethan Ewing was awesome! The finance team and management were also great. More
by moxleyfarms
Employees Worked With
Ethan Ewing
January 21, 2019
Very Well Pleased We were very pleased with the service that was provided. Ethan is a very smart and professional young man. We enjoyed his conversations, and learning We were very pleased with the service that was provided. Ethan is a very smart and professional young man. We enjoyed his conversations, and learning about his life experiences. He was very knowable and provided us with everything we were looking for. We wish him great success and a prosperous life. More
by lizjohnson125
Employees Worked With
Ethan Ewing
