Jim Shorkey Nissan of Gainesville

Jim Shorkey Nissan has the worst customer service of any dealership I have ever been too. Chris Sanchez who is a service manager is one of the worst. I bought a titan truck with a tow package and they didn dealership I have ever been too. Chris Sanchez who is a service manager is one of the worst. I bought a titan truck with a tow package and they didn’t have a relay switch so the camper lights didn’t work. I contacted Mr Sanchez and he told me to purchase the switch. Send him a picture of the receipt and he would send me a refund. That was 4 months ago. He has not returned any of my voice mails and when I ask for him specifically. He always says he is in a meeting. I am not usually one to write reviews but Jim Shorkey Nissan was so bad with the sales and the follow up service that I am only hoping someone rewards this before they think about buying from them More

Bought a new 2023 Frontier Pro 4X from this dealership in 9/23. Was a huge mistake. Finance manager is pushy and shady. Makes comments such as: "I'm not running a museum." Not sure what this comm 9/23. Was a huge mistake. Finance manager is pushy and shady. Makes comments such as: "I'm not running a museum." Not sure what this comment has to do with me, but makes other false claims, such as: I'm working for you. Really?? On a $7500 trade in, $1500 down and a credit score of 837, you present me with 8.64% on a 75 month loan? How, did you work for me? Felt like I was robbed blind from this dealership. Have 2 free oil changes, but they will not see me, ever. Not for service, upgrades, accessories, recalls. Nothing. Stay away from this dealership. Communication from parts service is non existent. They have this text feature on their recording, but they never return your calls. I was at the dealership the day of purchase, gave the parts counter my info to order 4 regular lug nuts so I could take the wheel locks off. 2 weeks later no call I called and left text message, no return call 5 days later I left a 2nd text message, no return call My salesperson called me about filling out a survey, so I had to use him to go over to the parts desk about my order. "Oh, the parts are here, come by anytime" Glad I wasn't waiting on a transmission or something more important Was my last trip to this dealership, not interested in returning. More

$300. 00 for a battery? Unbelievable! After installation of battery my Roque doesn't act the same. Driver side window isn't automatic anymore and the i 00 for a battery? Unbelievable! After installation of battery my Roque doesn't act the same. Driver side window isn't automatic anymore and the interior lights don't come on when I open the door. More

I will never buy another car from this dealership. I bought a new car the coolant unit went bad with just 800 miles on it. No calls from managers part has been on back order for a month. I am on my se I bought a new car the coolant unit went bad with just 800 miles on it. No calls from managers part has been on back order for a month. I am on my second card payment with no car. No manager has called I have left multiple messages no response. When I got someone on the phone they said I will have someone call no one has. Worst experience I have ever had with buying a car. More

This dealership lacks communication. I was minutes away from closing on a deal and the salesperson messaged me saying that the truck I was in process with got sold. A simple phone call w I was minutes away from closing on a deal and the salesperson messaged me saying that the truck I was in process with got sold. A simple phone call would have been nice, at least to say “hey someone else is interested are you signing or not”. I guess they sell to the highest bidder even when you’re in process of buying a car, Also, the Sales Manager Alberto said he was working on trying to locate another truck to make the situation better and he never called to give me a status update. I’ve also requested for the GM to call me back. He did not. More

The managers are horrible! The manager Chris Stanford is a misogynistic, patronizing xxxxxxx that kept calling me "darling". Even after signing a legal contract, him and his co The manager Chris Stanford is a misogynistic, patronizing xxxxxxx that kept calling me "darling". Even after signing a legal contract, him and his colleague Rafael kept throwing ridiculous lies my way to try and manipulate me out of buying my car. Worst car-buying experience I have ever had. Do yourself a favor and look elsewhere! More

DO NOT BUY Car here. Purchased in June, has been in shop there over 8 weeks since purchase, more wrong with when I get it back. They repainted car and sold it to me witho Purchased in June, has been in shop there over 8 weeks since purchase, more wrong with when I get it back. They repainted car and sold it to me without telling me, paint peeling off and leaking, every time repairs are made, more damage has been done when I get it back. Now General Manager and Sales Manager will not return phone calls and are conveniently not there when I come to pick up car. Service dept is terrible to work with, and no one knows how to do anything. Worse experience I have ever had with dealership. STAY AWAY! More

These guys are are a scam. Post cars online that are fake and too good to be true just to get you in the door. Do not trust what they say on the phone./ Avoid!!! Post cars online that are fake and too good to be true just to get you in the door. Do not trust what they say on the phone./ Avoid!!! More

Terribly buying experience! Only shop here if you want to deal with all kinds of hidden fees and shady business practices, while being told how "transparent" they are being. The Only shop here if you want to deal with all kinds of hidden fees and shady business practices, while being told how "transparent" they are being. They will also make you wait HOURS (10-15 minutes at a time), probably to wear you down so you will just sign. They will attempt to hide in exorbitant fees for things you did not ask for, like stain coating. They will add used car reconditioning fees to the internet prices, despite reconditioning being part of selling used cars (including on cars that do not actually need reconditioning). They will obfuscate the interest rate so you don't know what you are getting, even if you have your own financing you came in with. The price you see listed online will NOT be the price you will end up paying if you buy here. Stay away. The guys on the sales floor were all friendly and will offer you drinks or stale popcorn, but that does not make up for shady sales practices. More