Jim Shorkey Nissan of Gainesville

Trevor is one of the best salesman we have ever worked with. He went above and beyond to make my daughter’s buying experience of her first new car an amazing one. The whole team did great to make this pur with. He went above and beyond to make my daughter’s buying experience of her first new car an amazing one. The whole team did great to make this purchase happen. More

If I could provide negative stars I would, I have dealt with this dealer for over 20 years. They were the only mechanic that ever touched my car, when It became Jim Shorkey it completely went down hill. Th with this dealer for over 20 years. They were the only mechanic that ever touched my car, when It became Jim Shorkey it completely went down hill. They put aftermarket parts on my car (without my knowledge) and charged me over 2000.00. I have to take my car back 4 years in a row for the same issue, on the 3rd return I was advised the mechanic failed to replace the O ring and it burnt out my compressor. On the 4th visit I was advised they used a aftermarket part and that was the issue. We were then advised for the to replace it with a Nissan part it was going to cost us an additional 1500.00 or we were going to keep having the same issue. It cost us 3500.00 and 4 years for us to hope the air conditioner is fixed. I have bought every car for the past 20 years from and have been looking to buy a new SUV. I will not buy any other cars from her nor will they service any more of my cars. They are CROOKS! More

Trevor Giddins was a Huge Help and my family really appreciated that he went above and beyond for us! He made the experience unforgettable and allowed the whole family to be apart of the process. If it appreciated that he went above and beyond for us! He made the experience unforgettable and allowed the whole family to be apart of the process. If it wasn’t for Trevor we wouldn’t have bought. He really made it feel possible and kept reassuring us that he would take care of us. Thank you Trevor Giddins for what you did! More

Trevor was AMAZING! He worked to find the perfect vehicle for us and told us all our options. He really cared about what matters to us. If you need any assistance I real He worked to find the perfect vehicle for us and told us all our options. He really cared about what matters to us. If you need any assistance I really recommend you meet with Trevor!! More

They do not know what customer service is, most definitely, Jeremy the manager does not. Made us wait over 2 hrs on him and he never showed. My husband called the next day to make an appointment bu definitely, Jeremy the manager does not. Made us wait over 2 hrs on him and he never showed. My husband called the next day to make an appointment but at this point everything should have been handled while we were there- or at least the courtesy to follow up yourself with the customer, we had to call him the next day... I will never be back here. They don’t take your word yet you have to take theirs with no proof. They lost a 10 YEAR customer. I would definitely take your vehicle elsewhere, I’m sure you’ll get better work and service maintenance anywhere else simply because you do not matter to them even if the car is under their warranty. More

Great sales & service experience at Shorkey Nissan. We have owned multiple Nissans from many dealers, but have had the best experience at Shorkey with Rain (forgive my spelling error) and Joy. Will def We have owned multiple Nissans from many dealers, but have had the best experience at Shorkey with Rain (forgive my spelling error) and Joy. Will definitely be back More

My 2016 Altima had the CVT transmission fail under the extended Nissan transmission warranty. 36 days after having it towed for repair I finally got it back! So many lies and unreturned calls! Stay awa extended Nissan transmission warranty. 36 days after having it towed for repair I finally got it back! So many lies and unreturned calls! Stay away, stay away! More

I was helped by Daniel Kidd, he is very knowledgeable on the Nissan products. My questions on the Nissan Pathfinder were answered. Thank you Daniel, I would recommend this guy and dealership. the Nissan products. My questions on the Nissan Pathfinder were answered. Thank you Daniel, I would recommend this guy and dealership. More

I have had a part for my air bags on order for several months. I called again today to check if the parts ever came into make the repair. I was put on hold, but no one ever came back with an answer. I cal months. I called again today to check if the parts ever came into make the repair. I was put on hold, but no one ever came back with an answer. I called again and the call was rejected. This effort to get my air bags repaired has gone on since this last February. Do not use this dealership if you want customer service. More