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Jim Shorkey Nissan of Gainesville

Gainesville, GA

3.1
1,112 Reviews

2400 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,112 reviews

June 26, 2020

Nissan service department has become a reliable place with friendly staff, quick service, and a hospitable environment at the waiting room area. It is great. More

by ADRIAN.CROMWELL
Recommend Dealer
Yes
Employees Worked With
Tyler Ackermann
June 26, 2020

Excellent service and always cordial staff. They do things right the first time and at a fair price. I will continue to have our Murano serviced at Carriage Nissan as long as they keep up their top no More

by MuranoDriver
Recommend Dealer
Yes
Employees Worked With
Jake Law, Delfi Becerra, Tyler Ackermann
June 23, 2020

Employees are very helpful and kind, but the building itself needs some updating. It did appear that work was in progress, but was still in disarray. More

by NIC.GRE198
Recommend Dealer
Yes
Employees Worked With
Jeffrey- I dont know his last name. He was excellent and made sure I was happy before I left.
Jun 23, 2020 -

Jim Shorkey Nissan of Gainesville responded

Thank you very much and we will let Jeffrey know about the compliment. We apologize for the mess and we are currently starting our construction project. We want to make sure that we make an investment in our facility because we know that it will also be an investment in your happiness. Thank you and we look forward to working with you soon.

June 23, 2020

Great place to take your vehicle professional service and great customer service, And the wait time while vehicle was being serviced was reasonable . Would definitely use again. More

by DEE
Recommend Dealer
Yes
Employees Worked With
Juan Cavazos
Jun 23, 2020 -

Jim Shorkey Nissan of Gainesville responded

Thank you for your kind words. We are so glad you chose Carriage Nissan as the place you trust to service your car. We look forward to seeing you in the future.

June 21, 2020

Carriage Nissan finished the work in my car when promised. They kept me informed about the parts nee Dee d and when they would get here. More

by rhch1 cfg
Recommend Dealer
Yes
Employees Worked With
Delfi Becerra
June 21, 2020

They were very nice I will trade there Again they gave me a good deal on my old truck the new truck is Perfect for my Family More

by CHARLESNEWTON62
Recommend Dealer
Yes
Employees Worked With
Juan Cavazos, Patrick Denis
Jun 25, 2020 -

Jim Shorkey Nissan of Gainesville responded

Outstanding and we are so glad to hear it. Hope to see you again soon.

June 20, 2020

Great Job Carriage Nissan Delfi , the person I dealt with was very helpful and easy to communicate with, and my servicing was finished just about the time that was estimated. More

by Gayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delfi Becerra
June 20, 2020

They were very attentive to my needs and concerns although I was nervous about my purchase, I’m loving my new car. Thank you guys! More

by Alicia
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza, Juan Cavazos
June 19, 2020

Would not replace lost additional key to car, Would not replace owner’s manual for car. Third car I have our ashes but no more More

by GREGMAULDIN75
Recommend Dealer
No
Employees Worked With
Rafael Mendoza, Edgar Velazquez, Tyler Ackermann
Jun 23, 2020 -

Jim Shorkey Nissan of Gainesville responded

Hello Greg. It is my understanding that you spoke to Brandon Biola the General Sales Manager a few days ago and this was taken care of. Please let me know if this is incorrect and we can make sure to get everything handled for you. Thanks and have a great day. I can be reached at s.bailey@choosecarriage.com.

June 19, 2020

During my oil change visit, the tech usually does an inspection to let you know what services are needed or will be needed soon. However, I did not receive a report at all. Therefore, I highly doubt my More

by michele30044
Recommend Dealer
No
Employees Worked With
Jake Law, Delfi Becerra, Tyler Ackermann
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