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Sawyer Lyons Buick GMC of Randolph
Randolph, NJ
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225 Reviews of Sawyer Lyons Buick GMC of Randolph
I would definitely recommend the Sawyer Lyons Buick GMC of Randolph. My sales woman Megan Vrandenburg was the best I have ever worked with! She listened to all my wants and needs. Stayed within my budget a of Randolph. My sales woman Megan Vrandenburg was the best I have ever worked with! She listened to all my wants and needs. Stayed within my budget and she provided me with five star service from beginning to end. Seamlessly, showing her professionalism, knowledge and gaining a very satisfied customer. More
I have never worked with this dealership prior and upon my connection with one of their veteran Sales Reps, George Gregory, who was professional, knowledgeable, and above all HONEST, I knew I found a home my connection with one of their veteran Sales Reps, George Gregory, who was professional, knowledgeable, and above all HONEST, I knew I found a home for purchasing my next vehicle. From his first point of contact to the test drive, and then working with his team, a phenomenal package was offered and between George finding me the exact car I was looking for in the Buick Encore GX and the total value experience, I knew this was my dealership moving forward. It’s not always the easiest to change car brands and dealerships but I could not be more happier with my decision to work with George and his wonderful colleagues at Sawyer Lyons Buick GMC! -John G. More
I recently had the pleasure of trading in and purchasing my 2nd vehicle in 3 years from George Gregory at Sawyer Lyons GMC. Every time I visit this dealership (for service or sales), I feel welcomed and val my 2nd vehicle in 3 years from George Gregory at Sawyer Lyons GMC. Every time I visit this dealership (for service or sales), I feel welcomed and valued. George, who has always been both friendly and professional, always takes the time to say hello and that leaves a lasting impression on customers During the sales process, he has never pressured me into making a decision but instead encouraged me to take my time and ask questions. What really stood out, though, was his commitment to ensuring I got the best deal possible. He worked with the finance team to offer competitive pricing and tailored options that fit my budget. Throughout the negotiation, he was transparent, honest, and made sure I was comfortable with every step. Because of my experience with George, I feel confident in my purchase, not just because of the great car I was driving off with, but because of the exceptional service I received. It's rare to find a car salesman who genuinely prioritizes customer satisfaction over making a sale, but this one certainly did. If you're in the market for a new vehicle, I highly recommend working with him—his professionalism and customer-first attitude made all the difference. More
This Dealership sold my 18 year old son a Lemon! Three weeks after being sold the car was already giving issues! We are in the process now in taking legal actions! Three weeks after being sold the car was already giving issues! We are in the process now in taking legal actions! More
The service department at Sawyer Lyons Buick GMC of Randolph is second to none. The service manager when out of his way to ensure I was completely satisfied with the work performed on my vehicle. When Randolph is second to none. The service manager when out of his way to ensure I was completely satisfied with the work performed on my vehicle. When he found a part that was not fitting correctly, he immediately ordered the replacement so the work could be completed right the first time. My service advisor was very informative along the way and she responded very quickly to email requests for updates despite being extremely busy. I trust Sawyer Lyons Buick GMC of Randolph for all of my service needs, they treat you like family and that is very important to me. More
Purchased what was advertised as a GM Certified Used Vehicle, was reassured by the salesman that the van was indeed GM Certified Used, CarFax report stated "Offered for sale as GM Certified" only to fin Vehicle, was reassured by the salesman that the van was indeed GM Certified Used, CarFax report stated "Offered for sale as GM Certified" only to find out months after the transaction that the vehicle was NOT GM Certified. Bate & switch. False advertising. Called my salesman and he said he would look into it and call me back. Guess what...... never got a call back! Called GM and they stated its a dealer issue and they can not do anything. More
This is the third car I have leased with Sawyer Buick. This time they offered me an early trade-in for my lease and I ended up getting a better deal than the one that was advertised. Maggie, George, and R This time they offered me an early trade-in for my lease and I ended up getting a better deal than the one that was advertised. Maggie, George, and Rob were all enthusiastic to make it happen for me. Buick are fantastic cars and mine have always been reliable. This dealership is the only one that has offered me excellent deals every time I come to them. Their service department is also fantastic with regular maintenance. More
The truck we were sold was not up to par. You must have known that there was a major issue with it. There is no way you didnt know. Not only am i disgusted with the fact that you sold us a You must have known that there was a major issue with it. There is no way you didnt know. Not only am i disgusted with the fact that you sold us a truck with issues, but that when we brought it in to have it fixed there was some "mix-up" in the garage and we had to wait for it another day. You should have given us two keys, not one and make us pay for the insurance so that we can get it. Also, if it was up to me i wouldn't have traded in our truck, because you way low balled us on the price. I will never buy from you again, and will never tell anyone to go there. Too many issues with the truck that you should have fixed to sell. It wouldnt have cost you that much to do the repairs and sell. More