Malloy Chevrolet of Charlottesville

I can’t say enough great things about the service department at Malloy Chevrolet! Every time I bring my vehicle in, I’m treated with genuine care and professionalism. Mark and Lancer are always on to department at Malloy Chevrolet! Every time I bring my vehicle in, I’m treated with genuine care and professionalism. Mark and Lancer are always on top of things—efficient, knowledgeable, and friendly. Both Camerons are incredibly helpful and go the extra mile to make sure everything runs smoothly. James, Chris, and Sarah round out an amazing team—each one of them brings a great attitude and makes sure I leave feeling taken care of. It’s rare to find a service department where everyone is this consistently helpful, but Malloy Chevrolet has truly set the bar high. Keep up the great work, team! You’ve definitely earned a loyal customer in me. More

Always super friendly interactions with the folks in the service department here, and given the busyness of the service department on that particular day, my service was completed in a timely manner. The o service department here, and given the busyness of the service department on that particular day, my service was completed in a timely manner. The only blemish on this service was not being notified of any other additional services if needed - i.e. my rear windshield wiper is really old and falling apart, and there was not a suggestion made to replace it. Otherwise, great service here all around, thank you!! One other thing - I created an online profile account for service here, and I was unable to link my VIN to it, if we can get that fixed somehow. Thanks again! More

I did not find the atmosphere conducive to doing business.The music in the showroom is too loud and distracting. We were the only customers in the showroom while we were doing paperwork and I asked business.The music in the showroom is too loud and distracting. We were the only customers in the showroom while we were doing paperwork and I asked if the music could be turned down. No one would help with that. should be a simple procedure. More

Incredibly bad experience! I arrived on time for my oil change appointment, my Corvette was placed in a vacant bay.. Then it sat while the service tech apparently when out to l I arrived on time for my oil change appointment, my Corvette was placed in a vacant bay.. Then it sat while the service tech apparently when out to lunch. When I made the appointment, I specified “customer waiting”. After about a half hour the service writer came out and told me they did not have the Mobil 1 oil which is recommended for my car, and someone had to be sent out to get it. Then, of course Ihad to wait longer. At least (I hope) I got the proper oil. Finally, the service writer came out to tell me the car was ready, and oh, by the way, said I needed a new set of tires, because cord was showing. My tires had 26000 miles on them and weren’t even worn down to the wear bars. I spent entire 37 year career as GM engineer, and I certainly know how to maintain my tires, and when they require replacement I did not request a tire estimate, nor would I elect to purchase tires from a dealership.. Adding to that, my bill was over $200 with a $40 off coupon! Who’s is outrageous. Based on all of the above It is highly unlikely that I will visit this dealership for service again, much less purchase a car. More

Went in to get my Colorado serviced and ended up buying another Colorado from Samantha. another Colorado from Samantha. More

I want to thank Vincent, Sale Manager, for his kindness and understanding this week when I was purchasing my new Chevy Trax 2025. Also, I want to thank Bryan for his help in making sure or at least trying and understanding this week when I was purchasing my new Chevy Trax 2025. Also, I want to thank Bryan for his help in making sure or at least trying to make sure that I understood all the things on the Trax. All of the people I came in contact with at the Malloy Dealership were kind and helpful during this very stressful time this week when I was purchasing the Trax. More

Brian and Jeff both made the process of buying easy and fast , I gave them my budget and they were able to keep where I wanted. I don’t remember the finance guy name but he was amazing helping me understan fast , I gave them my budget and they were able to keep where I wanted. I don’t remember the finance guy name but he was amazing helping me understand everything being that I was a first time car buyer. You guys rock , thank you everything. More

I carry 4/8/2025 to see engine light was on was told fuel sensor bad replaced before I got home light back on now need fuel pump at $1300.00 .I will not recommend a dealership for this mistate. fuel sensor bad replaced before I got home light back on now need fuel pump at $1300.00 .I will not recommend a dealership for this mistate. More

They took my car in without an appt & had it fixed by end of day! of day! More

Staff were great answering questions and getting back to me. I was purchasing my car remotely and everything went smoothly. me. I was purchasing my car remotely and everything went smoothly. More