Back

Jim O'Neal Ford - Service Center

Sellersburg, IN

4.6
49 Reviews

49 Reviews of Jim O'Neal Ford - Service Center

Sort by
June 12, 2024

The service adviser Ashley was great. She called numerous time to let me know the status of my escape and it was done faster than I actually expected. I'm a Jim O'Neal customer forever. More

by jcrotchett2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in service. Outstanding employee
June 10, 2024

Repair and maintenance issues are always accurately diagnosed. The work was completed in less than one day. More

by edmtaylor72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

I've been a Jim Oneal customer for Ford purchases and service for at least 20 years. Jeff, my service writer provides timely repair services and explanations of my needs and the best way to proceed with More

by david.magula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

Number 1 in my book ! Very friendly and they care ! Will not go to any other Ford dealership again ! More

by Phyllis W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Phyllis W responded

Keep doing what you do ! No messing around ! Very friendly and believe in great service !

October 10, 2023

I have never purchased a vehicle from Jim O'Neal. I have however used their service department numerous times over the past 20 years and have always had a good experience. More

by abbyjesse2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Service pickup service was awesome! So easy and repairs were completed in a timely manner! More

by stevegilland1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Jim Oneal is the best Ford dealer for service that I have experienced. They treat you like close family. They get it right and compliment that with friendly smiling positive communication! More

by joerodw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The folks that actually performed the service on September 28 2023
August 10, 2023

The Service Department did a great job, had two recalls, fixed them both in a very timely manner. More

by jimboston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Cashier very helpful. Informed me of points I had available to utilize for my service. More

by dvandemark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Meagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier, Chris Copeland
June 23, 2023

While they were very busy and short staffed due bereavement and illness Jeff Harris was able to get my truck repaired in a very reasonable time frame! More

by gregorywirth313
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
2
...