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Jim O'Neal Ford
Sellersburg, IN
561 Reviews
Get to Know More About the Leading Ford Dealership in Sellersburg
For years now, many car buyers in Sellersburg, IN have been turning to Jim O'Neal Ford when they are looking for the latest Ford models. This trust and confidence given by our customers have made us one of the most trusted Ford dealers not only in the area, but also around New Albany and Clarksville, IN and Louisville, KY. They might even tell you that Jim O'Neal is the place to go if you're looking for new and certified pre-owned vehicles.
What makes us one of the most trusted Ford dealership around today?
Our Commitment to Customer Service
Part of the reason why customers turn to us is our commitment to providing the best customer service for them. We believe that, since buying a car is a huge decision, buyers will need all the help that they can get to make the entire process easier. That's why you can trust our experienced staff members to guide you through each step of the way.
We pride ourselves for our top-notch customer service, which you will already experience the moment you walk through our doors. It's our main goal to provide you with the best car buying experience that you won't get anywhere else.
More than Selling Cars
Selling new and pre-owned cars is just one facet of what we do. We also cater to Ford owners and their needs. You can schedule an appointment with us should you need repairs or maintenance jobs done on your car. You can also select from our range of certified Ford parts, tires, and accessories, among many others. After all, we'd like you to make the most out of your Ford vehicle for as long as possible.
You can also trust us in financing your car purchase. With the help of our Finance Department, you can find a car loan company who can give you a loan that suits your budget. The best part? You can be qualified for a loan regardless of your credit status! We can even help you refinance your car loan or adjust the terms of your contract.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 561 reviews
August 08, 2017
First car I was really nervous about buying my first car but Todd, and Bruce made it an enjoyable experience. I will definitely be back... thanks again I was really nervous about buying my first car but Todd, and Bruce made it an enjoyable experience. I will definitely be back... thanks again More
by Harebear28
August 07, 2017
Great experience, love my new car! Bruce Walker at Jim O'Neal Ford was extremely helpful in narrowing down which Ford Escape was best for my husband and I. Overall service was excellent Bruce Walker at Jim O'Neal Ford was extremely helpful in narrowing down which Ford Escape was best for my husband and I. Overall service was excellent, and a year later, we couldn't be happier with the choice we made! We will definitely be coming back. More
by kelseykeefer
May 09, 2016
excellent I appreciated Bandon wasn't pushy he di I appreciated that Brandon wasn't pushy he didn't try to talk me into something that I didn't want and he didn't try to tell me want I could or couldn I appreciated that Brandon wasn't pushy he didn't try to talk me into something that I didn't want and he didn't try to tell me want I could or couldn't afford He was knowledgeable but not arrogant, respectful and friendly More
by franks56
Employees Worked With
Brandon Stutesman
April 19, 2016
Amazing Car Buying Expereince I never thought I would be willing to drive 30 minutes from Jeffersontown, Ky. to Jim O'Neal to buy a car. After our experience at this dealership, I I never thought I would be willing to drive 30 minutes from Jeffersontown, Ky. to Jim O'Neal to buy a car. After our experience at this dealership, I would drive hours to have this experience again. I felt like my husband and I were the only customers they had that day. My husband and I wanted to purchase a Platinum Explorer. We had our eye on a certain color and interior. Jim O'Neal didn't have this vehicle, but went and brought one to their lot for us. They spent time showing us all the bells and whistles on the new car. We never felt rushed in any part of the process. They took the time to explain everything and made sure the best options were presented to us. They made sure we got the best deal possible and a fair trade in price. The owner even stayed engaged with us that day. He obviously creates a work environment similar to his beliefs and standards that has kept this dealership around for all of these years.I have recommended them to everyone I know and when it gets time to purchase another vehicle, I am not going to look anywhere else. We had been to Tri-County and Bill Collins Ford. I would not use either of these places. They do not put the customer first. More
by Jtown Customers
Employees Worked With
Chris, Todd and Brandon
February 27, 2016
2016 Escape This dealership treated me very fair to my needs. They found me the exact Escape I wanted and went and got it and brought it to the dealer and we made This dealership treated me very fair to my needs. They found me the exact Escape I wanted and went and got it and brought it to the dealer and we made the trade. Very friendly people working there. Will for sure return for my next new car. More
by Darrell
Employees Worked With
Brandon Stutesman
August 15, 2015
2015 explorer They told me what they were going to give me for my trade before I even went there and they found the vehicle I was looking for They told me what they were going to give me for my trade before I even went there and they found the vehicle I was looking for More
by Steve21
Employees Worked With
Maintenance
May 31, 2012
I have dealt with Jeff Harris, Bo, and Mike Albright on I have dealt with Jeff Harris, Bo, and Mike Albright on many occasions from replacing a transmission and oil changes, to this last trip with my AC on I have dealt with Jeff Harris, Bo, and Mike Albright on many occasions from replacing a transmission and oil changes, to this last trip with my AC on my Expedition. They are always upfront and trustworthy. The last trip in there with my AC, there was more wrong than expected (which was an upfront possibility) and they called before they did any work to fix it. They searched out the best deal for my money to fix my Expedition (which was using FORD parts I might add vs. aftermarket for a better warranty for just a few dollars more (less than $25 in my case)). I would highly recommend using this dealership for service. Tell them I sent ya! More
by kevin_case
Employees Worked With
Jeff Harris
May 23, 2012
I have my Ford Escape service their and they do a great job everytime. The service writers always keep me informed and never try to upsale me things I don't need. job everytime. The service writers always keep me informed and never try to upsale me things I don't need. More
by janelynn
Employees Worked With
Jeff & Bo
April 17, 2012
Customer service does not keep their word and does not pay attention to customer requests, nor do they communicate with each other. They rush vehicles out of the door with out making sure the work was don pay attention to customer requests, nor do they communicate with each other. They rush vehicles out of the door with out making sure the work was done properly. My experiences have been nothing but negative and I will no longer take my vehicles there for service. More
by Iainaym
Employees Worked With
Mike Albright, Jeff
March 14, 2011
My Mother-in-law bought a car here on a Saturday and decided over the weekend that she had made a big mistake. She took the car back to them on Monday and explained everything to them and they gave her decided over the weekend that she had made a big mistake. She took the car back to them on Monday and explained everything to them and they gave her back her check. There are details I can't get into but I was surprised that they did this and grateful. More
by Traderfreek
Employees Worked With
General Manager
