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Jim O'Neal Ford
Sellersburg, IN
556 Reviews
Get to Know More About the Leading Ford Dealership in Sellersburg
For years now, many car buyers in Sellersburg, IN have been turning to Jim O'Neal Ford when they are looking for the latest Ford models. This trust and confidence given by our customers have made us one of the most trusted Ford dealers not only in the area, but also around New Albany and Clarksville, IN and Louisville, KY. They might even tell you that Jim O'Neal is the place to go if you're looking for new and certified pre-owned vehicles.
What makes us one of the most trusted Ford dealership around today?
Our Commitment to Customer Service
Part of the reason why customers turn to us is our commitment to providing the best customer service for them. We believe that, since buying a car is a huge decision, buyers will need all the help that they can get to make the entire process easier. That's why you can trust our experienced staff members to guide you through each step of the way.
We pride ourselves for our top-notch customer service, which you will already experience the moment you walk through our doors. It's our main goal to provide you with the best car buying experience that you won't get anywhere else.
More than Selling Cars
Selling new and pre-owned cars is just one facet of what we do. We also cater to Ford owners and their needs. You can schedule an appointment with us should you need repairs or maintenance jobs done on your car. You can also select from our range of certified Ford parts, tires, and accessories, among many others. After all, we'd like you to make the most out of your Ford vehicle for as long as possible.
You can also trust us in financing your car purchase. With the help of our Finance Department, you can find a car loan company who can give you a loan that suits your budget. The best part? You can be qualified for a loan regardless of your credit status! We can even help you refinance your car loan or adjust the terms of your contract.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 556 reviews
August 15, 2015
2015 explorer They told me what they were going to give me for my trade before I even went there and they found the vehicle I was looking for They told me what they were going to give me for my trade before I even went there and they found the vehicle I was looking for More
by Steve21
Employees Worked With
Maintenance
May 31, 2012
I have dealt with Jeff Harris, Bo, and Mike Albright on I have dealt with Jeff Harris, Bo, and Mike Albright on many occasions from replacing a transmission and oil changes, to this last trip with my AC on I have dealt with Jeff Harris, Bo, and Mike Albright on many occasions from replacing a transmission and oil changes, to this last trip with my AC on my Expedition. They are always upfront and trustworthy. The last trip in there with my AC, there was more wrong than expected (which was an upfront possibility) and they called before they did any work to fix it. They searched out the best deal for my money to fix my Expedition (which was using FORD parts I might add vs. aftermarket for a better warranty for just a few dollars more (less than $25 in my case)). I would highly recommend using this dealership for service. Tell them I sent ya! More
by kevin_case
Employees Worked With
Jeff Harris
May 23, 2012
I have my Ford Escape service their and they do a great job everytime. The service writers always keep me informed and never try to upsale me things I don't need. job everytime. The service writers always keep me informed and never try to upsale me things I don't need. More
by janelynn
Employees Worked With
Jeff & Bo
April 17, 2012
Customer service does not keep their word and does not pay attention to customer requests, nor do they communicate with each other. They rush vehicles out of the door with out making sure the work was don pay attention to customer requests, nor do they communicate with each other. They rush vehicles out of the door with out making sure the work was done properly. My experiences have been nothing but negative and I will no longer take my vehicles there for service. More
by Iainaym
Employees Worked With
Mike Albright, Jeff
March 14, 2011
My Mother-in-law bought a car here on a Saturday and decided over the weekend that she had made a big mistake. She took the car back to them on Monday and explained everything to them and they gave her decided over the weekend that she had made a big mistake. She took the car back to them on Monday and explained everything to them and they gave her back her check. There are details I can't get into but I was surprised that they did this and grateful. More
by Traderfreek
Employees Worked With
General Manager
April 29, 2010
Once you find something at this shitty place, they will offer to let you take it home over night to get a feel for the vehicle, while leaving yours there. By the time you get up and go back to the dealersh offer to let you take it home over night to get a feel for the vehicle, while leaving yours there. By the time you get up and go back to the dealership to make you decission on if you want their car or not, they will already have your vehicle on their RACKS, working on it. Doing only god knows what to YOUR VEHICLE WITHOUT YOUR PERMISSION. Then blame you for doing something to their vehicle. I had two oil changes done on the same vehicle in a week. i had the cleanest oil in town, they didnt put the same type of oil I had been using. Once I finally got my Vehicle off the racks I then told them they lost my business. Yeah they are friendly at first, But they will screw you with your clothes on and not give you a kiss. I took My vehicle to another dealership to trade it in. Come to find out the cluster in the Odomitor was bad, magine that, I never had a problem with it till NOW!!!!!! I Will NEVER GO BACK TO THEM EVER... NOR DO I RECCOMMEND THEM!!!! More
by madchick
Employees Worked With
EVERYONE WHO WORKS THERE, EVERYONE
