Jim O'Neal Ford
Sellersburg, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I have my Ford Escape service their and they do a great job everytime. The service writers always keep me informed and never try to upsale me things I don't need. job everytime. The service writers always keep me informed and never try to upsale me things I don't need. More
Customer service does not keep their word and does not pay attention to customer requests, nor do they communicate with each other. They rush vehicles out of the door with out making sure the work was don pay attention to customer requests, nor do they communicate with each other. They rush vehicles out of the door with out making sure the work was done properly. My experiences have been nothing but negative and I will no longer take my vehicles there for service. More
My Mother-in-law bought a car here on a Saturday and decided over the weekend that she had made a big mistake. She took the car back to them on Monday and explained everything to them and they gave her decided over the weekend that she had made a big mistake. She took the car back to them on Monday and explained everything to them and they gave her back her check. There are details I can't get into but I was surprised that they did this and grateful. More
Once you find something at this shitty place, they will offer to let you take it home over night to get a feel for the vehicle, while leaving yours there. By the time you get up and go back to the dealersh offer to let you take it home over night to get a feel for the vehicle, while leaving yours there. By the time you get up and go back to the dealership to make you decission on if you want their car or not, they will already have your vehicle on their RACKS, working on it. Doing only god knows what to YOUR VEHICLE WITHOUT YOUR PERMISSION. Then blame you for doing something to their vehicle. I had two oil changes done on the same vehicle in a week. i had the cleanest oil in town, they didnt put the same type of oil I had been using. Once I finally got my Vehicle off the racks I then told them they lost my business. Yeah they are friendly at first, But they will screw you with your clothes on and not give you a kiss. I took My vehicle to another dealership to trade it in. Come to find out the cluster in the Odomitor was bad, magine that, I never had a problem with it till NOW!!!!!! I Will NEVER GO BACK TO THEM EVER... NOR DO I RECCOMMEND THEM!!!! More