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Jim O'Neal Ford
Sellersburg, IN
561 Reviews
Get to Know More About the Leading Ford Dealership in Sellersburg
For years now, many car buyers in Sellersburg, IN have been turning to Jim O'Neal Ford when they are looking for the latest Ford models. This trust and confidence given by our customers have made us one of the most trusted Ford dealers not only in the area, but also around New Albany and Clarksville, IN and Louisville, KY. They might even tell you that Jim O'Neal is the place to go if you're looking for new and certified pre-owned vehicles.
What makes us one of the most trusted Ford dealership around today?
Our Commitment to Customer Service
Part of the reason why customers turn to us is our commitment to providing the best customer service for them. We believe that, since buying a car is a huge decision, buyers will need all the help that they can get to make the entire process easier. That's why you can trust our experienced staff members to guide you through each step of the way.
We pride ourselves for our top-notch customer service, which you will already experience the moment you walk through our doors. It's our main goal to provide you with the best car buying experience that you won't get anywhere else.
More than Selling Cars
Selling new and pre-owned cars is just one facet of what we do. We also cater to Ford owners and their needs. You can schedule an appointment with us should you need repairs or maintenance jobs done on your car. You can also select from our range of certified Ford parts, tires, and accessories, among many others. After all, we'd like you to make the most out of your Ford vehicle for as long as possible.
You can also trust us in financing your car purchase. With the help of our Finance Department, you can find a car loan company who can give you a loan that suits your budget. The best part? You can be qualified for a loan regardless of your credit status! We can even help you refinance your car loan or adjust the terms of your contract.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 561 reviews
June 12, 2024
The service adviser Ashley was great. She called numerous time to let me know the status of my escape and it was done faster than I actually expected. I'm a Jim O'Neal customer forever. She called numerous time to let me know the status of my escape and it was done faster than I actually expected. I'm a Jim O'Neal customer forever. They care. More
by jcrotchett2
Employees Worked With
Ashley in service. Outstanding employee
June 10, 2024
Repair and maintenance issues are always accurately diagnosed. The work was completed in less than one day. diagnosed. The work was completed in less than one day. More
by edmtaylor72
Employees Worked With
April 03, 2024
Jim was very easy to work with. Finance was fast and easy as well. Parts was JOHNNIE ON THE SPOT with the extras i ordered. Everything was very easy!! Finance was fast and easy as well. Parts was JOHNNIE ON THE SPOT with the extras i ordered. Everything was very easy!! More
by oeb468
March 21, 2024
Excellent service without the xx. Straight forward without all the games. I appreciated that there were not an weird last minute charges. Jim M. did a great job. Straight forward without all the games. I appreciated that there were not an weird last minute charges. Jim M. did a great job. More
by tomgscully
November 03, 2023
I've been a Jim Oneal customer for Ford purchases and service for at least 20 years. Jeff, my service writer provides timely repair services and explanations of my needs and the best way to proceed with service for at least 20 years. Jeff, my service writer provides timely repair services and explanations of my needs and the best way to proceed with any repairs for my vehicles. More
by david.magula
Employees Worked With
October 23, 2023
Number 1 in my book ! Very friendly and they care ! Will not go to any other Ford dealership again ! Very friendly and they care ! Will not go to any other Ford dealership again ! More
by Phyllis W
Employees Worked With
October 12, 2023
Trustworthy dealership that made car buying a pleasure. Extremely easy to work with. I wholeheartedly recommend them. Extremely easy to work with. I wholeheartedly recommend them. More
by CW
October 10, 2023
I have never purchased a vehicle from Jim O'Neal. I have however used their service department numerous times over the past 20 years and have always had a good experience. I have however used their service department numerous times over the past 20 years and have always had a good experience. More
by abbyjesse2007
Employees Worked With
October 02, 2023
Service pickup service was awesome! So easy and repairs were completed in a timely manner! So easy and repairs were completed in a timely manner! More
by stevegilland1@gmail.com
Employees Worked With
October 02, 2023
Jim Oneal is the best Ford dealer for service that I have experienced. They treat you like close family. They get it right and compliment that with friendly smiling positive communication! experienced. They treat you like close family. They get it right and compliment that with friendly smiling positive communication! More
by joerodw
Employees Worked With
Other Employees :
The folks that actually performed the service on September 28 2023
