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Jim O'Neal Ford
Sellersburg, IN
557 Reviews
Get to Know More About the Leading Ford Dealership in Sellersburg
For years now, many car buyers in Sellersburg, IN have been turning to Jim O'Neal Ford when they are looking for the latest Ford models. This trust and confidence given by our customers have made us one of the most trusted Ford dealers not only in the area, but also around New Albany and Clarksville, IN and Louisville, KY. They might even tell you that Jim O'Neal is the place to go if you're looking for new and certified pre-owned vehicles.
What makes us one of the most trusted Ford dealership around today?
Our Commitment to Customer Service
Part of the reason why customers turn to us is our commitment to providing the best customer service for them. We believe that, since buying a car is a huge decision, buyers will need all the help that they can get to make the entire process easier. That's why you can trust our experienced staff members to guide you through each step of the way.
We pride ourselves for our top-notch customer service, which you will already experience the moment you walk through our doors. It's our main goal to provide you with the best car buying experience that you won't get anywhere else.
More than Selling Cars
Selling new and pre-owned cars is just one facet of what we do. We also cater to Ford owners and their needs. You can schedule an appointment with us should you need repairs or maintenance jobs done on your car. You can also select from our range of certified Ford parts, tires, and accessories, among many others. After all, we'd like you to make the most out of your Ford vehicle for as long as possible.
You can also trust us in financing your car purchase. With the help of our Finance Department, you can find a car loan company who can give you a loan that suits your budget. The best part? You can be qualified for a loan regardless of your credit status! We can even help you refinance your car loan or adjust the terms of your contract.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 557 reviews
April 20, 2019
Ford Fusion-Guy Plummer I have known and worked with Guy for close to 30 years .He has always been helpful and truthful. They had to do a fair amount more than normal to sat I have known and worked with Guy for close to 30 years .He has always been helpful and truthful. They had to do a fair amount more than normal to satisfy me and my mother, which they did with no hesitation. Thanks , Mark More
by Ford owner
Employees Worked With
Guy Plummer
April 17, 2019
My third vehicle from Jim O'Neal Ford Today I bought a new Ford Escape from Jim O'Neal Ford. I had 2 vehicles to trade in, both of which I had bought there, a 2009 Fusion and my trusty 20 Today I bought a new Ford Escape from Jim O'Neal Ford. I had 2 vehicles to trade in, both of which I had bought there, a 2009 Fusion and my trusty 2002 F150. My salesman was Rich Mason and we discovered that I had bought my Fusion from Rich almost 10 years ago. And I'm sure I would have said the same thing about Rich 10 years ago that I'll say again today. It was a pleasure dealing with Rich in particular and Jim O'Neal Ford in general. Not a trace of any horror stories that we've all heard about the car sales business for, well forever. It was very straightforward and honest and I couldn't be more pleased with the experience. This might be my last car as I'll be 65 soon. But if I do buy another car it will be a Ford and it will come from Jim O'Neal. Thank you Rich, and Jim O'Neal Ford. More
by jacrabb
April 13, 2019
Great experience! We bought our daughter her first car, we couldn’t have asked for a better experience! Chris was a great help and so much fun, what a great memory for We bought our daughter her first car, we couldn’t have asked for a better experience! Chris was a great help and so much fun, what a great memory for our daughter! More
by Connie K
Employees Worked With
Chris Copeland
April 12, 2019
Great Experience!!!!!! Chris and Brian went above and beyond to find a car that is perfect for me. Those two are the real deal, best, unstoppable teammates that put dreams i Chris and Brian went above and beyond to find a car that is perfect for me. Those two are the real deal, best, unstoppable teammates that put dreams in driveways. I couldn’t ask for a better sales team!!!! I love my new car and wouldn’t choose to go anywhere else other than Jim O’Neal Ford. They treat their customers like family and makes sure all their needs are meet. Make sure to go see Chris Copeland and he and Brian will go above and beyond for you! More
by Tyates17
April 11, 2019
Wonderful car buying experience! Purchased a great car for my teenage daughter from Corey Barr! Very helpful and forthcoming with answers to all my questions. Very patient with my ind Purchased a great car for my teenage daughter from Corey Barr! Very helpful and forthcoming with answers to all my questions. Very patient with my indecisiveness and I did not feel at all pressured to buy. I think I could have left that dealership without buying a vehicle and he would have still been friendly and professional. I did not feel stressed nor anxious as I have in the past when purchasing vehicles. I was able to negotiate a lower price without made to feel unreasonable and ignorant in car buying. These qualities are not usually found at any car dealership and significantly impacted my decision to purchase a vehicle here. The end result was a win-win situation for myself and the car dealership! The finance guy, Branden Milby, was friendly and easy to deal with. He was straightforward, knowledgeable and did not try to push me to purchase extra stuff that I did not need. He explained all paperwork I signed and answered all my questions satisfactorily. I am very appreciative of how easy this car buying experience was. Thanks Jim O'Neal Ford for employing awesome people to make my car buying experience smooth and painless! Next time myself or anyone else in my family is shopping for a Ford we will know where to go to! More
by michelle5
April 05, 2019
Great car! Nice salesman! Got a great car from Rich Mason! Thanks so much for all your help in taking care of us! We appreciate it so much! Thanks! Got a great car from Rich Mason! Thanks so much for all your help in taking care of us! We appreciate it so much! Thanks! More
by Judy
Employees Worked With
Richard Mason
April 04, 2019
Waited all day and never looked at it I got there at 9 am and waited all day and at 4:55 they told their mechanic he didn't have time to look at it Worse dealer ever I got there at 9 am and waited all day and at 4:55 they told their mechanic he didn't have time to look at it Worse dealer ever More
by Dissatisfied
Employees Worked With
Amanda Jeffries
March 29, 2019
Wonderful Experience As an older, single woman I was anxious about buying a new car. Bruce Walker was great and made it easy and painless. No stress at all! There was n As an older, single woman I was anxious about buying a new car. Bruce Walker was great and made it easy and painless. No stress at all! There was no pressure and he was very patient with me. He worked up three different costs on the model I wanted so I could make the best possible decision on what was right for me financially. The actual purchase process was also quick and easy. Of course I signed my name a lot! Everything was explained and there wasn't any pressure to add on anything to my loan. I left Jim O'Neal Ford Feeling like a made a great decision and not at all anxious about the big purchase I just made. More
by Sandra S
March 25, 2019
Best Car Buying Experience! I was in need of a vehicle quite fast. The employee's here were friendly and informative. Bruce ended up being a God send. He was not only helpful to I was in need of a vehicle quite fast. The employee's here were friendly and informative. Bruce ended up being a God send. He was not only helpful to me when it looked like I was not going to get the vehicle. But also when I needed to take ownership of the vehicle a few days later. Bruce went above and beyond to help me and for that I am very appreciative. More
by INNEED84
Employees Worked With
March 20, 2019
Easy transaction. I've never purchased a car so easily! Staff made the whole process smooth! Thanks go to our salesman, Corey Barr, and everyone else we dealt with ther I've never purchased a car so easily! Staff made the whole process smooth! Thanks go to our salesman, Corey Barr, and everyone else we dealt with there. More
by Deb-Behr
