Jim Norton Toyota Tulsa
Tulsa, OK
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,247 reviews
No comment needed. Satisfied with service and customer representative courteousy and promptness received. Job well done. Satisfied with service and customer representative courteousy and promptness received. Job well done. More
Jim Norton Toyota sold me a car with hail damage they did not disclose. When I pointed that out, pictures were taken and assured me that it would be fixed. That was a month ago. My title has not come yet eit not disclose. When I pointed that out, pictures were taken and assured me that it would be fixed. That was a month ago. My title has not come yet either. This will be the last time I do business with them. More
Josh Pippin always is a pleasure to work with. Being from out of town I never know when I may be coming to the area at a time when I’m do service work and Josh always helps get my vehicle in for s Being from out of town I never know when I may be coming to the area at a time when I’m do service work and Josh always helps get my vehicle in for service. More
The service department is great, very friendly and I've never had to wait very long. I like the waiting area and access to water and hot chocolate. The only complaint that I have particularly from this tim never had to wait very long. I like the waiting area and access to water and hot chocolate. The only complaint that I have particularly from this time yes that we were told we needed two new tires because the other ones are unrepairable with nails in them. The prices on the tires we needed were extremely high and were able to get a much better deal someplace else. More
I just wasn't valued as a customer. Waited way longer than I should have, then I was our service wasn't completed, then we were lied to, the service was completed but we had to pay for Waited way longer than I should have, then I was our service wasn't completed, then we were lied to, the service was completed but we had to pay for extras, then there was no real compensation for my trouble and time except for a free alignment that wasn't needed for the car I just bought four new tires for. Extremely disappointed. And just to cut the conversation short and let them off the hook, after them asking what I wanted... they just did had taken action on their own, I told them to just take care of me on my next purchase. But I don't know if I want to go back to them after this experience. More
Isaias and Kade were both amazing! I will ask for them both when I buy my next Toyota. As a female purchasing a car alone I felt very comfortable working with both gentlemen. I will ask for them both when I buy my next Toyota. As a female purchasing a car alone I felt very comfortable working with both gentlemen. More
Took my car in for some repairs. It was expected to take the whole day. However, They called later that afternoon and told me the car was ready do go....I was informed they we able It was expected to take the whole day. However, They called later that afternoon and told me the car was ready do go....I was informed they we able to put 2 people on it and knocked the repairs right out ... Very Satisfied. More
Everything was great as always. Staffs are friendly and helpful. I would love to come back Staffs are friendly and helpful. I would love to come back More