Jim Norton Toyota Tulsa

Best experience ever! Isaac was the very best salesman. Best price and fast! Highly recommend! Isaac was the very best salesman. Best price and fast! Highly recommend! More

Robert Blocker was great. Have purchased several cars through him. He is the best. 2 thumbs up for him. Looking forward to buying my next car through him. Have purchased several cars through him. He is the best. 2 thumbs up for him. Looking forward to buying my next car through him. More

We bought a 2022 Toyota Tacoma last summer. During the financing of the vehicle we were offered the warranty. We declined numerous times and finally were bullied into one. We were told that it During the financing of the vehicle we were offered the warranty. We declined numerous times and finally were bullied into one. We were told that it was easy to cancel but to give it a year. My son purchased a car at the Jim Norton Chevy dealership and bought the warranty. He had issues with the car before he could get it tagged. None of the issues were covered by the so called bumper to bumper warranty. That is when I came in and spoke to Chris and he said he canceled the warranty on my Tacoma. I have still not been reimbursed for the over $1900 I was told would be applied to my loan. I have spoken to Chris initially and Brant over the phone and in person and was promised they would get me reimbursed. I have tried calling numerous times for them but have never had a phone call returned. I’m frustrated that I was basically forced into a warranty and now I am bullied into not getting reimbursed for it even though I sold the truck. More

The service has been very courteous and they also provided transportation to me as needed provided transportation to me as needed More

Just great people very helpful and honest , even made a call back to check on everything call back to check on everything More

Issac was very helpful and knowledgeable. Answered all my questions from beginning to end of process. Even after the sale when I had questions he immediately he got back to me very quickly. I Answered all my questions from beginning to end of process. Even after the sale when I had questions he immediately he got back to me very quickly. I would definitely refer him. More

I’m very unsatisfied with the customer service. We needed some paperwork on the new vehicle. After contacting Jim Norton three times via email and voicemail over several days, was given no response We needed some paperwork on the new vehicle. After contacting Jim Norton three times via email and voicemail over several days, was given no response or follow up communication, I finally went in to the dealership in person. Waited OVER AN HOUR for a manager and still do not have the needed paperwork to register my car. Really? This is the care you give to customers who have purchased their last two vehicles through you guys. More

My first review would be for Robert Blocker. He was recommended to us by my daughter and son in law. He was very polite, professional and informative. I will recommend him to anyone looking for He was recommended to us by my daughter and son in law. He was very polite, professional and informative. I will recommend him to anyone looking for a Toyota. I have been a ford person the last 30 years and Mr. Blocker is the reason I now drive a Toyota. Jim Norton Toyota was unlike any dealership I've been in. All the employees were friendly and helpful. More

Our first visit was at zero stars, but Jacob turned it into a 5 star by being attentive and arranging a rental. The average of 3 reflects the fact that we were initially very upset. One significant impro into a 5 star by being attentive and arranging a rental. The average of 3 reflects the fact that we were initially very upset. One significant improvement would be to respond quickly to a voicemail or email no matter what, even if the reply is short and non-committal. More