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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,268 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,268 reviews

January 04, 2025

Great service, made me feel comfortable and got me in the car I wanted and made sure I was satisfied. More

by morristhompson91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Becker
Jan 06, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We’re thrilled to hear you had a great experience with us at Jim Norton Toyota. It’s always our goal to make our customers feel comfortable and satisfied. We hope you enjoy driving your new car, and we look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

January 03, 2025

Alva was wonderful to work with. The whole process was very smooth and easy. I highly recommend Alva if you’re looking to buy or upgrade your vehicle. She’s the best! More

by ibarrabella02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alva Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We're thrilled to hear that you had a smooth and enjoyable experience with Alva at Jim Norton Toyota. We appreciate your recommendation and look forward to assisting you with any future vehicle needs. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

January 03, 2025

They told us a price to fix my car then they double it when wife took it in More

by hutchinsonherbert54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff 'Stewart' Cantrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us. At Jim Norton Toyota, we strive to provide clear and transparent pricing. Your concerns are currently under review with our management team.You are welcome to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com at any time to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

January 03, 2025

I want to express my disappointment in the service provided in both the collision center and the auto rental service desk. Regarding the collision center , we dropped our vehicle off on 12/2 , and i More

by T Schadle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Sides
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Jim Norton Toyota Tulsa responded

Thank you, Thomas, for taking the time to share your experience with Jim Norton Toyota. I appreciate your feedback regarding the extended timeline for your vehicle in our collision center as well as the time with our auto rental service. Your concerns are currently under review with our management team.You are welcome to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com at any time to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

January 02, 2025

Awesome really good costumer service Gentle people good presentation very professional and respectful I love it because they are really open to do business More

by Mauricio valdiviezo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alva Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brant Gamble
Jan 03, 2025 -

Jim Norton Toyota Tulsa responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an awesome experience with our team at Jim Norton Toyota. We pride ourselves on providing professional and respectful service, and it's great to know you appreciated it. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

December 30, 2024

Gracias amiga! Por tu ayuda! Thanks friend for your help! Alva is the best! She got us in the vehicle we wanted and helped us through the process very efficiently! More

by Realworld110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alva Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Lineback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We're thrilled to hear that Alva was able to assist you in finding the vehicle you wanted efficiently. At Jim Norton Toyota, we always strive to provide the best service. We look forward to welcoming you back for your next purchase! Sincerely, Courtney, Jim Norton Auto Group

December 23, 2024

Salesman (Zach) was both personable and helpfull Dealership is open and inviting. All aspects of purchasing our new car was efficient and pleasant More

by nhatfield1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincenzo Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Thorp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your fantastic review! We're thrilled to hear that Zach provided you with personable and helpful service during your visit to Jim Norton Toyota. It's wonderful to know that you found our dealership open and inviting, and that the purchasing process for your new car was efficient and pleasant. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

December 22, 2024

Employee was very easy to communicate with. Employee seemed to genuinely care about finding the right vehicle for us More

by Littleexcavating
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We're thrilled to hear that our employee was easy to communicate with and genuinely cared about helping you find the right vehicle. At Jim Norton Toyota, we strive to provide a personalized experience for each of our customers. We look forward to seeing you again and hope you enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

December 22, 2024

Great service and very knowledgeable about car Friendly and helpful when buying a new car. More

by Amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Carrizales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Thorp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kentra Lawrence
Dec 23, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Amy! We truly appreciate your kind words about the service you received at Jim Norton Toyota. Our team is dedicated to providing knowledgeable and friendly assistance to make your car buying experience enjoyable. We look forward to helping you again in the future! Sincerely, Courtney, Jim Norton Auto Group

December 06, 2024

Great car buying experience. My salesperson, Akili Jordan, was top notch. He handled everything with total professionalism. No high pressure and answered all my questions. I woul More

by Jrothy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Lineback, Akili Jordan
Dec 06, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great car buying experience at Jim Norton Toyota and that Akili provided top-notch service. Our team strives to create a no-pressure environment and ensure all your questions are answered. We look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group