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Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,274 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,274 reviews

January 27, 2025

We dealt primarily with Robert Blocker in sales and he was very helpful in setting u[ everything. We live southwest of Wichita, KS, roughly 200 miles from Tulsa and he was more than willing to meet us for More

by squirdlok 47
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that Robert was so helpful in your purchase of the new Toyota Signia. It’s great to know that he facilitated a smooth and convenient pickup for you. We really appreciate your business and hope to see you again at Jim Norton Toyota for any future needs! Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

January 27, 2025

Worst dealership in Tulsa OK. Do not treat people fairly and will lie to cheat you out of your promised trade amount. And then telling you if you like your car, don't worry about More

by amashlan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gibson Freter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo Sayers
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Jim Norton Toyota Tulsa responded

Our customers are very important to us, as we realize we have them to thank for our many years of award-winning customer service. Your concerns are currently under review with our management team. Unfortunately, we cannot identify you by your username and kindly request that you reach out to our General Sales Manager, Michael Fleeman, at 918-250-6888 or Michael_fleeman@jimnortontoyota.com, so we can discuss this with you directly. Sincerely, Courtney, Jim Norton Auto Group

Feb 09, 2025 -

amashlan responded

sent an email and letter twice to Michael Fleeman with absolutely NO response! Again, worst dealer in Oklahoma who will lie and cheat on customers for their gain. Their ignorance and no response shows just how they really feel about their customers! I have proof of how they falsified a document which they say that I signed!!

January 25, 2025

Robert was amazing and incredibly helpful. He made the process of trading in our car and then buying a new one seamless. He also gave us wonderful tips on how to get the most out of our new v More

by Connectandrestore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your fantastic review! We're thrilled to hear that you found our team at Jim Norton Toyota incredibly helpful and that Robert made your trade-in and purchasing process seamless. We appreciate your kind words and are glad you found the tips helpful. We look forward to seeing you again and assisting you with all your automotive needs! Sincerely, Courtney, Jim Norton Auto Group

January 21, 2025

Seamless and hassle free experience. Great employees and great service. I will be purchasing my next car here as well. More

by tsmithrescue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Jim Norton Toyota Tulsa responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a seamless and hassle-free experience at Jim Norton Toyota. Our team takes pride in providing great service, and we look forward to assisting you with your next car purchase. Don't hesitate to reach out if you need anything in the meantime! Sincerely, Courtney, Jim Norton Auto Group

January 18, 2025

We were very happy with Jim Norton Toyota dealership. Everyone was very pleasant and extremely helpful. More

by handyrandy
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexia Fuselier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brant Gamble
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Jan 21, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that you were very happy with your experience at Jim Norton Toyota. Our team works hard to provide pleasant and helpful service, and your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

January 16, 2025

I bought a 4Runner. The sales person (BTerry) even took the time to change the factory settings color of the car in the backup camera view (white) to black (the color of More

by foster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly McMurphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience purchasing your 4Runner with us at Jim Norton Toyota. It's fantastic that Brandon was able to customize the backup camera settings to suit your vehicle's color. Our team loves going the extra mile to enhance your experience! We appreciate your feedback and hope to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

January 15, 2025

The dealership was very clean and nearly organized and was filled with very friendly staff. I really appreciated the care they put into preparing for each customer’s needs. More

by kenziegeorgia01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincenzo Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hendrik 'AJ' Theron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We're thrilled to hear that you found Jim Norton Toyota clean and organized, and that our staff made a positive impression on you. We take pride in providing excellent care and service to all our customers. We look forward to welcoming you again! Sincerely, Courtney, Jim Norton Auto Group

January 04, 2025

Great service, made me feel comfortable and got me in the car I wanted and made sure I was satisfied. More

by morristhompson91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Becker
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Jan 06, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We’re thrilled to hear you had a great experience with us at Jim Norton Toyota. It’s always our goal to make our customers feel comfortable and satisfied. We hope you enjoy driving your new car, and we look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

January 03, 2025

They told us a price to fix my car then they double it when wife took it in More

by hutchinsonherbert54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff 'Stewart' Cantrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us. At Jim Norton Toyota, we strive to provide clear and transparent pricing. Your concerns are currently under review with our management team.You are welcome to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com at any time to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

January 03, 2025

Alva was wonderful to work with. The whole process was very smooth and easy. I highly recommend Alva if you’re looking to buy or upgrade your vehicle. She’s the best! More

by ibarrabella02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alva Romero
Report | Print
Jan 03, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We're thrilled to hear that you had a smooth and enjoyable experience with Alva at Jim Norton Toyota. We appreciate your recommendation and look forward to assisting you with any future vehicle needs. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

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