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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,273 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,273 reviews

March 13, 2025

I have had a long relationship with him. Through him I have bought five Toyota hybrid vehicles. More

by Okiebob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your review! We're thrilled to hear about your long relationship with Jim Norton Toyota and your loyalty in choosing five Toyota hybrid vehicles. Your support means a lot to us, and we look forward to assisting you again in the future. If you need anything, don't hesitate to reach out! Sincerely, Courtney, Jim Norton Auto Group

March 13, 2025

Fang was high energy and easy to work with. The rest of the team also provided an easy transaction so I can get out the door quickly in my new Tundra TRD Pro. More

by Pbaez89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Lineback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fang 'Flora' Zhong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care and enjoy your Tundra TRD Pro! Sincerely, Courtney, Jim Norton Auto Group

March 12, 2025

Worst experience ever. Spent $3000 to be lied to. First Josh Pippen lied to me about the warranty on the parts and service provided. Then they "helped me out" (their words) More

by bob.ranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Pippin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sherman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Jim Norton Toyota Tulsa responded

We appreciate you sharing these concerns and have immediately forwarded them to our management team. We are looking into the issues mentioned and thank you again. I understand our Service Manager has reached out to work on a resolution, but if needed you are always welcome to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

March 10, 2025

Robert was extremely knowledgeable about the various options I was considering. Created a very comfortable dialog & unhurried experience. This was my 2nd purchase with Robert & I'll strongly recommend More

by fpharis1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Robert at Jim Norton Toyota. It’s great to know that he provided you with a knowledgeable and comfortable environment during your vehicle purchase. We truly appreciate your recommendation to friends and look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

February 28, 2025

I contacted 7 diffeent dealers and Robert Blocker was the only one to take the time to help me get a RAV4 from consignment with every option exactly the way I wanted it. HE even offered a couple that would b More

by spuggins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Robert at Jim Norton Toyota. It’s great that he could assist you in securing your custom RAV4 with all the options you desired. We're proud of our comfortable showroom, and we appreciate your kind words. We look forward to helping you again in the future when you're in the market for another Toyota! Sincerely, Courtney, Jim Norton Auto Group

February 26, 2025

Thanks for all your help setting things up, Robert. It was really appreciated. You made the trade and sale with our Siennas easy. More

by lizgwalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Lineback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Jim Norton Toyota Tulsa responded

Thank you, Liz! We truly appreciate your kind words and are glad to hear that Robert made your trade and sale of the Siennas easy for you. Your satisfaction is important to us at Jim Norton Toyota. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

February 17, 2025

I live in California and spent a lot of time searching all over the country for the perfect Toyota RAV4 for my daughter. After an exhaustive search, I finally found exactly what I was looking for at Jim N More

by Brian R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alva Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Jim Norton Toyota Tulsa responded

Thank you so much for your wonderful review! We're thrilled to hear that you found the perfect Toyota RAV4 for your daughter at Jim Norton Toyota. It’s great to know that Alva provided you with such attentive and dedicated service throughout your shopping experience. We appreciate your kind words and recommendation, and we hope you and your daughter enjoy many memorable journeys in her new RAV4. If you ever need assistance in the future, please don’t hesitate to reach out. Safe travels! Sincerely, Courtney, Jim Norton Auto Group

February 15, 2025

Alexia took care of me and helped me find the right car. Overall I would recommend Jim Norton Toyota to anybody More

by trmitchell64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexia Fuselier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience finding the right car with our team at Jim Norton Toyota. Your recommendation means a lot to us. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

February 07, 2025

Robert Blocker worked hard to get us the best deal for our New Toyota! He kept us uptodate on the process and it was a smooth experience. More

by Dawnunruh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Jim Norton Toyota Tulsa responded

Thank you, Dawn! We’re thrilled to hear that you had a smooth experience at Jim Norton Toyota and that Robert Blocker was able to secure the best deal for your new Toyota. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

January 27, 2025

We dealt primarily with Robert Blocker in sales and he was very helpful in setting u[ everything. We live southwest of Wichita, KS, roughly 200 miles from Tulsa and he was more than willing to meet us for More

by squirdlok 47
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that Robert was so helpful in your purchase of the new Toyota Signia. It’s great to know that he facilitated a smooth and convenient pickup for you. We really appreciate your business and hope to see you again at Jim Norton Toyota for any future needs! Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

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