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Jim Norton Chevrolet

Broken Arrow, OK

4.7
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 716 reviews

January 22, 2024

Chris works really hard at providing what I have needed for my van - which is for a daughter that I have that’s handicap and for one of our work trucks. I appreciate that if he can’t answer a call he wil More

by jfstonepetal
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Garay Winkler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jim Norton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

January 20, 2024

Chris Friesen and Jim Norton Chevrolet are good people to trust and deal with concerning your new and used vehicles repairs and service. More

by Crlewisjr1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Freisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jim Norton Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

January 20, 2024

Chris Freisen is a huge asset to the service department! Great with customers, very informative, and friendly. More

by Caylynbranstetter
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jim Norton Chevrolet responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Courtney, Jim Norton Auto Group

January 20, 2024

This guy is the most courteous and knowledgeable young man I have met . Any question I ask him if he didnt have the answer he found it . This man is someone I would always feel comfortable with him when More

by shain40
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Anthony Palliota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jim Norton Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

January 19, 2024

Mr Mccollum was very attentive to making sure my vehicle was running smoothly, he even contacted me afterwards to make sure i had no more concerns. More

by Syfymom
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Courtney, Jim Norton Auto Group

January 19, 2024

I highly recommend Michael Graves when visiting Jim Norton Chevrolet. He always goes above and beyond to help with any issue I’ve had. More

by cdgrav66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jim Norton Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

January 19, 2024

Was very happy with Mike McCollum getting me in and out on service at a time that was convenient for me and even had an engine rebuilt which he stayed in constant contact on time and cost. Just bought a ne More

by garyconrad47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jim Norton Chevrolet responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Courtney, Jim Norton Auto Group

January 13, 2024

Robert was so helpful helping me find a car and making it possible even during tough personal circumstances! Thank you Robert for your help! More

by Destiny.asher
Recommend Dealer
Yes
Employees Worked With
Robert Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Jim Norton Chevrolet responded

Wow, your kind words took our breath away, Destiny! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

December 28, 2023

Todd Galliart took all the stress out of getting new tires I did not have time to go and wait for new tires to be installed He had my car picked up and returned to me at my work and I was able to take More

by leal2167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Galliart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Jim Norton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

December 16, 2023

Everyone went out of their way to make our purchase a great experience. Highly recommend them! More

by adhash63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Jim Norton Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

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