Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Norton Chevrolet
Broken Arrow, OK
741 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 741 reviews
April 04, 2024
I experienced a great deal on two vehicles but it was bit expensive but it was worth it when I had a vehicle that was unsafe to drive and I made my fiancee very happy to get him a vehicle he been wanting bit expensive but it was worth it when I had a vehicle that was unsafe to drive and I made my fiancee very happy to get him a vehicle he been wanting for a very long time as well so thank you everyone in the new car department to make this work sincerely casaundra Parham More
by Casaundra Parham
Employees Worked With
Other Employees :
Bill Doyle
April 04, 2024
Melody's work ethic is shown in the gym and on the sales floor. I know who I'll be contacting for my next vehicle in the future. I'm happy to see the impact she's had on other's and look forward to her cont floor. I know who I'll be contacting for my next vehicle in the future. I'm happy to see the impact she's had on other's and look forward to her continued success! 🙌 More
by andrewmontoya99
Employees Worked With
Melody Mayen
March 30, 2024
Very attentive, informative, and not pushy. Everyone that we met with was polite and professional. Would definitely work with them again and recommend to anyone. Everyone that we met with was polite and professional. Would definitely work with them again and recommend to anyone. More
by peterm85w
March 30, 2024
I was very happy with the purchase process and the communication during that process. My salesman took care of all the running around and even moved all my things from my trade in to my new Equinox! communication during that process. My salesman took care of all the running around and even moved all my things from my trade in to my new Equinox! More
by Julia Clayton
March 30, 2024
We had a great experience! Everyone was so nice and helpful. They took time to explain everyhing. Jeana was wonderful! She was patient with us and so friendly! She made sure we Everyone was so nice and helpful. They took time to explain everyhing. Jeana was wonderful! She was patient with us and so friendly! She made sure we were well taken care of throughout the whole process. I highly recommend Jim Norton in BA! We will be back for future purchases! More
by Esther
March 29, 2024
I recently purchased a 2024 Chevrolet Trax from the seller Melody and I could not be more pleased with my experience. From start to finish, Melody was professional, knowledgeable, and went above and be seller Melody and I could not be more pleased with my experience. From start to finish, Melody was professional, knowledgeable, and went above and beyond to ensure that I was completely satisfied with my purchase. Melody was extremely responsive and communicative throughout the entire process. She promptly answered all of my questions and kept me updated on the status of my purchase. This level of transparency and communication made me feel confident and at ease with my decision to buy from her. In addition to the excellent condition of the vehicle, Melody also provided exceptional customer service. She took the time to thoroughly explain all of the features and functions of the car, making sure that I was comfortable and familiar with it before I drove off the lot. She truly went above and beyond to ensure that I was completely satisfied with my purchase. Overall, I would highly recommend Melody to anyone in the market for a new vehicle. Her professionalism, attention to detail, and exceptional customer service make her a top-notch seller. I am beyond happy with my purchase and will definitely be returning to Melody for any future car purchases. Thank you for making my car buying experience a 5-star one, Melody! More
by Anna
Employees Worked With
Melody Mayen
March 29, 2024
Melody directed me towards the right direction when it came down to my needs! Apart from her lovely personality, she was extremely patient with me!! came down to my needs! Apart from her lovely personality, she was extremely patient with me!! More
by emicruz
Employees Worked With
Melody Mayen
