Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Norton Chevrolet
Broken Arrow, OK
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 716 reviews
February 06, 2024
Called Jim Norton today inquiring about trading in my car. I talked to Joseph Emberson and I have never felt like I was given a more honest answer about what could be done for me! If I decide to trade in car. I talked to Joseph Emberson and I have never felt like I was given a more honest answer about what could be done for me! If I decide to trade in my car, I’ll for sure being going through Joseph at Jim Norton to get the best deal!! Thank you Joseph!! More
by Jaselindecker
Employees Worked With
Joseph Emberson
February 03, 2024
Michael always helps me with my Vehicles. I have two Chevy's that he take very good care of if it preventive maintenance or new tires! He gets it done! I have two Chevy's that he take very good care of if it preventive maintenance or new tires! He gets it done! More
by radducci21
Employees Worked With
January 30, 2024
We had such an awesome experience when buying our used car at Jim Norton Chevy. Daryon was so knowledgeable and helpful. He is also just a super nice guy and so easy to work with. I highly recommend re car at Jim Norton Chevy. Daryon was so knowledgeable and helpful. He is also just a super nice guy and so easy to work with. I highly recommend reaching out to him when buying a used car. Overall excellent service at Jim Norton Chevy from beginning to end. More
by ashley
January 30, 2024
Chris is always willing to help and he answers his phone. I always appreciate his help. I always appreciate his help. More
by dave.mccabe4
Employees Worked With
January 30, 2024
Not a VIP experience but overall very happy with our purchase and our dealer James. purchase and our dealer James. More
by kde814
January 24, 2024
went in on Monday January 22 2024 (slick icy day cold day) I had called Jesus to make sure he still had the truck. This was the most stress free vehicle i have ever bought I'm 75 so I'v bought a few. ev day) I had called Jesus to make sure he still had the truck. This was the most stress free vehicle i have ever bought I'm 75 so I'v bought a few. everything went well from getting a good price and trade. Then JESUS and 2 others went out in the cold and helped me take my camper shell off my trade in and put it on my truck i bought.It was really cold but they stayed out in the cold till we were done. More
by mike.oconnor48
January 24, 2024
Chris is always courteous, sincere, available and helpful. He is up front and takes care of your vehicle with excellent service. Always feel appreciated. helpful. He is up front and takes care of your vehicle with excellent service. Always feel appreciated. More
by Ed.jones0579
Employees Worked With
January 23, 2024
Always gets the job done and stands true to their word. Would recommend this dealership Would recommend this dealership More
by Austin Jones
Employees Worked With
January 23, 2024
I feel like I am the only customer they have when Chris helps me out. He checks on the items I need, plans out my work and I am in and out as if I am the most important person to them. It's like having c helps me out. He checks on the items I need, plans out my work and I am in and out as if I am the most important person to them. It's like having concierge service. I will not take my car anywhere else. More
by m.warman
