Jim Norton Chevrolet

Smoothest car buying experience ever! I really appreciated the fact that I could communicate with Travis over text and purchase a new truck with very little "dealership" time. I was not lo I really appreciated the fact that I could communicate with Travis over text and purchase a new truck with very little "dealership" time. I was not looking to purchase, but by answering a few questions and helping me see what was available in my budget range, I began to get interested. Quick, clear communication was the key. Travis and staff worked with me to get the truck exactly how I wanted and within my budget! Awesome! I actually enjoyed this experience and my wife said Travis will be the first person she calls (texts) when it comes time for her next vehicle. Thanks again Jim Norton Chevy in Broken Arrow! More

AMAZING Talk about no muss, no fuss and surprising great service.. I found a car off internet deal I wanted in OKC for a NISSAN, not Chevy. Mike Ridenour was Talk about no muss, no fuss and surprising great service.. I found a car off internet deal I wanted in OKC for a NISSAN, not Chevy. Mike Ridenour was able to get the exact car I wanted w/o having to go to OKC and deal with strangers. He and Travis and Joe in finance got me the exact deal I wanted and made it happen, delivered and easy. I had no idea a dealership could do this and it certainly made my trade in/buy an easy one. Who doesn't want that? Super easy and super quick. Thanks guys for everything!!! Highly recommend!!! More

PROFESSIONAL AND KNOWLEDGEABLE SERVICE. PROFESSIONAL AND KNOWLEDGEABLE SERVICE . ALWAYS FRIENDLY AND WILLING TO EXPLAIN WHAT THEY WOULD BE DOING. NO SURPRISES. PROFESSIONAL AND KNOWLEDGEABLE SERVICE . ALWAYS FRIENDLY AND WILLING TO EXPLAIN WHAT THEY WOULD BE DOING. NO SURPRISES. More

Awesome service With Todd the service advisor at my side I was very impressed with his knowledge and how he made sure I was a made aware of what needed to be done. Th With Todd the service advisor at my side I was very impressed with his knowledge and how he made sure I was a made aware of what needed to be done. This man goes the second mile a assure you are comfortable with the repair and keeps you advised of the progress. He told me od services I did not know I had available and coming to me. He is the reason I will have all my repairs done in Broken Arrow by Jim Norton More

service with a smile I always enjoy having my 2014 Chevrolet Silverado serviced at jim Norton because the people are friendly from the service writer to the gm Dave. every I always enjoy having my 2014 Chevrolet Silverado serviced at jim Norton because the people are friendly from the service writer to the gm Dave. everyone has time to say hello and ask how your day is and they stay on top of the service to my truck also like to visit with fleet salesman Ronnie Norman and Controller Missy Utley. All great people More

Overall best ever experience Caring, considerate, no BS, gave us exactly what we asked for and never had anything hidden from us. Very professional and great communication. Made u Caring, considerate, no BS, gave us exactly what we asked for and never had anything hidden from us. Very professional and great communication. Made us feel like they worked for us. More

A great experience I usually always dread buying a car because usually the process is full of pushy sales people, long waits, and crooked people. Jim Norton Chevrolet wa I usually always dread buying a car because usually the process is full of pushy sales people, long waits, and crooked people. Jim Norton Chevrolet was an entirely different experience. From the moment I walked in the door, I was treated with nothing but respect and courtesy. I interacted with a salesman named Richard, who was friendly, helpful, and knowledgable. At no point did he push me. He asked questions to make sure he knew exactly what I wanted, and was helpful in every step. The sales floor manager also came and spoke with me, and he was outstanding as well. He wanted to make sure I was getting exactly what I wanted for the price I wanted. This dealership is not like most. It really impressed me and restore my faith in the car buying process. They are setting the bar high in truly outstanding customer service. I would absolutely recommend using them, and I will make sure my next car is through them as well! More

Good initial sales information and follow up but the sales team did not know about special incentives available on their website. This caused confusion and delays on the day of the sale. After they su sales team did not know about special incentives available on their website. This caused confusion and delays on the day of the sale. After they supposedly got it worked out, I have yet to receive the additional items and they have done a very poor job of following up after the sale. It's now been over 6 weeks so I called to follow up and after being forward around the dealership and hung up on, I finally got someone to "see what they can find out". After being told that many times, I'm not going to hold my breath that i get a return call. Even though I got a great price on the car, if I had to do it again I would have paid more and bought local. More

I CAME IN TO GET A KEYFOB PROGRAMMED AND THEY FOUND A RECALL ON MY VEHICLE AND FIXED IT RIGHT AWAY. THEY EDUCATED ME ON ANY POSSIBLE FUTURE ISSUES AND HOW TO PREVENT THEM. I FELT LIKE THEY ACTUALLY CARED RECALL ON MY VEHICLE AND FIXED IT RIGHT AWAY. THEY EDUCATED ME ON ANY POSSIBLE FUTURE ISSUES AND HOW TO PREVENT THEM. I FELT LIKE THEY ACTUALLY CARED ABOUT THE SERVICE AND SAFETY OF MY VEHICLE AND NOT JUST SELLING ME EXTRA THINGS THAT I DONT NEED ON MY VEHICLE. WILL DEFINATELY GO BACK FOR ANY AND ALL MY FUTURE CHEVY NEEDS!!! More