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Jim Norton Chevrolet

Broken Arrow, OK

4.7
749 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 749 reviews

May 03, 2016

service Great friendly staff, car fixed quickly and with a free car wash. Highly recommend. Sales staff very friendly as well. Pricing was very competitive an More

by Billycape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Galliart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2016 -

Jim Norton Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Jim Norton Chevrolet commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook page for access to our exclusive content. Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

April 25, 2016

Great sales, but that's all Derrick was one of the best salesman I've worked with. However, the service and parts manager is the most rude person I've dealt with in a dealership More

by Randall Tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Thompson (?) Service and parts manager, Derek Pressler
Jun 13, 2016 -

Jim Norton Chevrolet responded

Randy, thanks for giving us the opportunity to make things right. You're awesome! Mike Ridenour Internet Director Jim Norton Chevrolet

April 19, 2016

GREAT EXPERIENCE! Great Experience! Service Counter & Bay is extremely welcoming and clean! Walked the dealership and visited with the GM, Billy Caperton, was very impr More

by J. Davis Homes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Galliart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Caperton
Apr 21, 2016 -

Jim Norton Chevrolet responded

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Regards, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

April 07, 2016

Great Service! The service rep was very courteous, excellant communication , provided Loaner vehicle, repair was good and done the next day. I will return here for More

by GMC Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Rudiger
Apr 11, 2016 -

Jim Norton Chevrolet responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Regards, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

April 01, 2016

Michael Lusnak is a great salesman! I came from KS to buy a used Toyota Prius. Michael is a very professional and polite salesman. I highly recommend him. The only downside of the sale More

by fowlersmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lusnak
Apr 11, 2016 -

Jim Norton Chevrolet responded

Thank you for your review. We're glad to have Michael on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

March 31, 2016

Most Amazing Experience I have purchased from another dealer 5 automobiles. Jim Norton is My New awesome dealer. Such a better experience, by far. And all they do to keep yo More

by Frogmama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
Apr 11, 2016 -

Jim Norton Chevrolet responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

March 27, 2016

A great buy! My experience at Jim Norton was great, I told Michael exactly what I was looking for and price range. He pointed me to exactly what I was looking for. More

by Pontiac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lusnak
Mar 30, 2016 -

Jim Norton Chevrolet responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Michael was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

March 24, 2016

First class experience I called ahead, told Mr Lusnak what I was looking for, when I showed up, he had the keys to vechiles matching/meeting my needs all ready to go, really More

by LESLIEPETEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Edwards, Michael Lusnak
Mar 25, 2016 -

Jim Norton Chevrolet responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Mr. Lusnak was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

March 22, 2016

quick and painless car buying I was in and driving away in my new preowned silverado really fast! They had an awesome preowned inventory and were significantly lower on price than More

by kenser09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric brock, Charles Edwards
Mar 24, 2016 -

Jim Norton Chevrolet responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Jim Norton Chevrolet! If there is anything else we can do for you just give us a call! Regards, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

March 22, 2016

great deal Michael was able to get me into a great car quickly after totaling my old car. I enjoyed the experience and was able to choose from several good used More

by jordan2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lusnak
Mar 24, 2016 -

Jim Norton Chevrolet responded

Thank you for your review. We're glad to have Michael on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

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