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Jim Norton Chevrolet

Broken Arrow, OK

4.7
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 716 reviews

February 16, 2016

Wonderful service I am never skeptical about taking my car in for service at this trustworthy dealership...This time was just as professional and courteous. Excellent s More

by bjs74012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Galliart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Pressler
Feb 25, 2016 -

Jim Norton Chevrolet responded

I am happy to hear your time spent with the team was pleasant. If you have any questions or concerns, please come back to visit us. We look forward to seeing you in the future. Be sure to check us out on Facebook so you can take advantage of our many great specials and incentives. Regards, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

February 07, 2016

It was a good experience We were looking for a new vehicle. They were very courteous and respectful to what we were looking for. They went out of their way to please us. I wou More

by Oneton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason/ sales. Joe/finance
Feb 10, 2016 -

Jim Norton Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Best, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

February 04, 2016

Service Department I took my car in for what I thought was a minor issue and the mechanics found some very serious issues that were all covered under the warranty. I had More

by Canefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Galliart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2016 -

Jim Norton Chevrolet responded

Thank you for the feedback, Canefan! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent service visit. If you haven't yet, check us out on Facebook for access to our special offers! Best, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

January 30, 2016

Great service I came in for an oil change, and I was informed that since I had purchased my Buick here, I was entitled to my first 2 oil changes free. They also cor More

by Drew79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Galliart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesinyai Pennington , Jill Hull
Feb 03, 2016 -

Jim Norton Chevrolet responded

Drew, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the service experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Best, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

January 01, 2016

Great Dealership!!! I went to the dealership on Christmas Day while they were closed. I found the exact truck I wanted and put my information in online. The next morning More

by Aquaforceservice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Pressler
Jan 04, 2016 -

Jim Norton Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Best, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

December 26, 2015

Great experince We felt our salesman was very helpful and respectful. We didn't feel pushed into anything and we very satisfied with our deal we made. More

by Jhoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Dec 27, 2015 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review, Jhoney. We are very happy to hear that we could be so helpful and respectful during your car buying recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

December 02, 2015

Very Happy Customer So much to say in just a little box. All I can say is my first experience was not good and thats what took me to Keystone Chevrolet a year ago for my More

by cwade94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Franklin, Kyle Floras, Jason Fountain , Yesinyia Pennington, Yesinyai Pennington
Dec 03, 2015 -

Jim Norton Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Jim Norton Chevrolet commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook and Twitter pages for access to our exclusive content. Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

November 27, 2015

Best experience Ever buying a new vehicle! Best experience I have ever had buying a new vehicle, I bought my first new car in 1974. Steve the Sales Manager was amazing ! Finance was quick and e More

by Craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Barrett- SALES
Dec 03, 2015 -

Jim Norton Chevrolet responded

Craig, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that Steve was able to gain your trust in our business. We look forward to servicing your future automotive needs! Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

November 02, 2015

Great Friendly Knowledgeable Service . Out Standing Customer Service and very Friendly Staff and a affordable car that fit my budget , Brian help me out with all the questions I Asked. More

by Caveman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Clark BC
Dec 03, 2015 -

Jim Norton Chevrolet responded

Thank you for this great review! Brian is truly an exceptional employee and we appreciate him for giving you a great experience! Thank you again and be sure to like us on Facebook and follow us on Twitter to get all the good deals! Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

January 19, 2015

Smoothest car buying experience ever! I really appreciated the fact that I could communicate with Travis over text and purchase a new truck with very little "dealership" time. I was not lo More

by JesusFreak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Rombach