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Jim Norton Chevrolet
Broken Arrow, OK
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 716 reviews
July 24, 2017
Great buying experience I enjoyed the process of buying a truck at Jim Norton Chevrolet. Everyone was very friendly and helpful. Jorge Rodriguez was my sales consultant and I enjoyed the process of buying a truck at Jim Norton Chevrolet. Everyone was very friendly and helpful. Jorge Rodriguez was my sales consultant and he is very friendly helpful and professional .I would recommend him to anyone Thanks for all the help More
by Keith
Employees Worked With
July 24, 2017
Great dealership. Great staff! Great experience from the time you walk in to the time you sign the paperwork. Smiles on everyone's faces. Friendly. Personable. Listened & didn't try Great experience from the time you walk in to the time you sign the paperwork. Smiles on everyone's faces. Friendly. Personable. Listened & didn't try to put us in something we didn't want. Salesman was great! GM came out & talked. Couldn't have asked for a better experience. Will be recommending to anyone wanting a new vehicle. More
by Eric G.
Employees Worked With
Other Employees :
Michael Moseby - Finance, Jake Tudor, Charles Edwards
July 24, 2017
Great service! Simple, pleasant vehicle purchase experience. Professional and courteous sales and finance team handled all issues seamlessly from first contact. Seco Simple, pleasant vehicle purchase experience. Professional and courteous sales and finance team handled all issues seamlessly from first contact. Second vehicle purchase from this dealership and will definitely recommend. More
by John134
Employees Worked With
Charles Edwards, Shelley Clawson
July 22, 2017
Amazing service! I had such an amazing experience. Steven really helped me find an affordable car that's not only a smooth ride, but very safe to have my daughter in. I had such an amazing experience. Steven really helped me find an affordable car that's not only a smooth ride, but very safe to have my daughter in. I would definitely recommend this place to others! More
by Ariel Johnston
Employees Worked With
Charles Edwards, Steven Sprague
July 22, 2017
Fantastic Service I appreciated the fact that I was not pressured at all to make a decision fast. Each staff member I worked with, specifically Shelley & Scott, were ex I appreciated the fact that I was not pressured at all to make a decision fast. Each staff member I worked with, specifically Shelley & Scott, were extremely friendly and patient with any questions I had. More
by Happy22
Employees Worked With
Scott Connell, Shelley Clawson
July 21, 2017
Amazing! Marte was so helpful and got exactly what my husband wanted! The service was quick and to the point! He was very friendly and made sure that we were c Marte was so helpful and got exactly what my husband wanted! The service was quick and to the point! He was very friendly and made sure that we were completely satisfied. More
by Mike Johnston
Employees Worked With
July 20, 2017
Purchase of 2015 Buick Enclave from Jim Norton Chevrolet This was absolutely the best car-buying experience of my life! Shelley worked with me through the entire process and could not have been more helpful This was absolutely the best car-buying experience of my life! Shelley worked with me through the entire process and could not have been more helpful, answering all my questions and was great in negotiating the deal. I had been to a dozen different dealerships and Jim Norton gave me the best price for my trade-in by far. And in going above and beyond, the dealership actually delivered my purchased vehicle to me...in Kansas City! Can't say enough good things about these folks! I highly recommend them to anyone looking to purchase a vehicle. More
by SandyD
Employees Worked With
Shelley Clawson, Shelley Clawson
July 18, 2017
Thank you! We had a great experience! Steven Sprague helped us find exactly what we were looking for. The entire staff was very helpful! Also, the finance guy Ch We had a great experience! Steven Sprague helped us find exactly what we were looking for. The entire staff was very helpful! Also, the finance guy Charles Edwards was extremely nice and very helpful! More
by Melissa39
Employees Worked With
Charles Edwards, Steven Sprague
July 18, 2017
So glad for Shelley's expertise I am shopping for a truck and while they didn't have exactly what I am looking for Shelley could not have been more helpful. I know going forward she I am shopping for a truck and while they didn't have exactly what I am looking for Shelley could not have been more helpful. I know going forward she will find me that perfect truck! So glad to be working with her! More
by Cat88
Employees Worked With
Shelley Clawson
July 18, 2017
17 Durango We had been looking for a newer Durango for several months. We found a really nice one at a great price at Jim Norton. we had a little issue with the We had been looking for a newer Durango for several months. We found a really nice one at a great price at Jim Norton. we had a little issue with the initial paperwork but was quickly resolved and we were in our new car. More
by 17 Durango
Employees Worked With
