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Jim Norton Chevrolet

Broken Arrow, OK

4.7
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 716 reviews

August 03, 2017

Great Deal! I had a great experience with Shelley. She took the extra time to make sure that my car buying experience was worth while. She made sure that everythi More

by Cmyers201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelley Clawson
Aug 08, 2017 -

Jim Norton Chevrolet responded

It's so nice to see how many wonderful reviews Shelley gets from her clients. Thank you for taking the time and I hope your new vehicles treats you well! Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

August 02, 2017

Excellent service I purchased a much newer car and there were many items that I had not previously used. Everything was explained to me at my pace. More

by Mrmazak2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Jim Norton Chevrolet responded

Vehicles are getting more and more complicated so I'm glad Jorge was able to take the time to properly show all of the latest features! I hope you enjoy all of the new features and thank you for your business! Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

July 31, 2017

Great service! Jeremy stayed after hours for us to purchase our Tahoe. He was very helpful and supportive during the purchase of our new vehicle. Would highly reco More

by Adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Rector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Jim Norton Chevrolet responded

I'm sure Jeremy was more than happy to stay late to help a customer! He's definitely a great asset to our dealership and these type of reviews let us know we are lucky to have him. Thank you for taking the time to share that and congrats on the Tahoe! Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

July 30, 2017

Easy... no pressure Easy process, fair price no pressure. I would say it was one of the best car buying experiences I have had. I would definitely recommend. More

by dlc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marte Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Jim Norton Chevrolet responded

Easy, fair, no pressure...that definitely sounds like a good experience! Great job Marte! Thank you for taking the time to share your experience and don't forget to take advantage of the free oil changes! Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

July 29, 2017

Awesome Marte helped me from the begining he was honest hard working and very courteous. We went through two diferent vehicles before he was able to get me in More

by Wesley23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marte Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Jim Norton Chevrolet responded

I hope the Captiva is treating you well! Thank you for sharing your experience working with Marte. It's always great to hear when someone works hard to help and does it with integrity. Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

July 28, 2017

My new Cruze Jorge and everyone there were so kind and helpful. This is the first car I have purchased on my own and they couldn't have made it a more enjoyable More

by Chloe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Edwards, Hans Hulsman
Aug 08, 2017 -

Jim Norton Chevrolet responded

We appreciate your business so much and thank you for taking the time to share your experience. Jorge, Charles and I are so happy we were able to help and we look forward to serving you for many years to come! Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

July 27, 2017

Two thumbs up! I just purchased a 2016 Jeep Compass from Ely Fisher and he was so wonderful! Very sweet and incredibly knowledgeable about all the cars on the lot. H More

by LaurenRadcliffe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Edwards, Ely Fisher
Aug 08, 2017 -

Jim Norton Chevrolet responded

It's great to hear when one of our new salespeople takes good care of a customer. I think he will be a great asset to our team and your review reinforces our confidence in him. Of course, salespeople need referrals to be successful so anyone you send his way will be much appreciated. Thank you for sharing and congratulations on your Jeep Compass! Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

July 27, 2017

Friendly great experience I requested information one day about the vehicle and went home with it the next day! Thank you shelley and all those helped me. I appreciate it so mu More

by Vaguilar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott connell, Shelley Clawson
Aug 08, 2017 -

Jim Norton Chevrolet responded

It sounds like Shelley made it a simple and quick process! Congratulations and thank you for taking the time to post your experience. Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

July 26, 2017

Awesome experience Everyone was so helpful. Jorge and the financing department did a wonderful job of staying within my budget and getting me the best value on my trade- More

by Mossh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Jim Norton Chevrolet responded

We definitely appreciate your business and congratulations on your new ride! And for all those looking...yes that is Jorge...it's supposed to be your customer and their new vehicle Jorge. LOL! If you do send anyone Jorge's way, at least they will be able to recognize him. Welcome to the Jim Norton Family and thank you again! Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

July 25, 2017

Best in customer service I really enjoyed getting my car from Jim Norton Chevy! It was the best car buying experience I have ever had! The customer service was outstanding! Co More

by Tessie041973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Clark
Aug 08, 2017 -

Jim Norton Chevrolet responded

Thank you so much for such a wonderful review! I know Courtney appreciates that very much and we all hope you have many years of great service with your new vehicle. If you see anyone jealous of your new ride, remember to tell them about Courtney and take advantage of our referral program. Welcome to the Jim Norton Family! Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

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