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Jim Norton Chevrolet
Broken Arrow, OK
748 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 748 reviews
September 14, 2017
Beyond our expectations of a salesman We came to Jim Norton in 2015 since then we have purchased 4 vehicles from Ryan Cochran. He is the best salesman that we have ever dealt with at any p We came to Jim Norton in 2015 since then we have purchased 4 vehicles from Ryan Cochran. He is the best salesman that we have ever dealt with at any place and we continue to receive great service from him every time we come back. He has always gone above and beyond our expectations with everything that he has done for us! We will gladly recommend him and Jim Norton in Broken Arrow to everyone that we know. Thanks again for the great service!! More
by KMarsh
Employees Worked With
Ryan Cochran
September 14, 2017
Best car buying experience ever! This was my 9th new vehicle purchase and by far the best. From the amazing salesman to the friendly professional finance gentleman they were fantastic This was my 9th new vehicle purchase and by far the best. From the amazing salesman to the friendly professional finance gentleman they were fantastic. You should leave with a great feeling on such an exciting occasion and I absolutely did. Job well done! More
by Kbroc
Employees Worked With
Scott in finance , Bryan Clark
September 14, 2017
It was exciting! Had a great experience with Mr. Clark he did an awesome Job. Can't forget about Courtney Clark she's amazing as well. Courtney was actually on vacatio Had a great experience with Mr. Clark he did an awesome Job. Can't forget about Courtney Clark she's amazing as well. Courtney was actually on vacation when I reached out to her, she was very informative and answered all my questions. Courtney was a Big help. Cant wait to pay off this car and come back for a great experience again! More
by Deion Williams
Employees Worked With
Bryan Clark, Courtney Clark
September 14, 2017
Great service dept We've brought our vehicles here for the last 3 years and they always take great care of us!! Russell from service is AMAZING!! He always goes beyond t We've brought our vehicles here for the last 3 years and they always take great care of us!! Russell from service is AMAZING!! He always goes beyond to do what he can to make our visit a great one. Thanks again for all the continued great care!! More
by KMarsh
Employees Worked With
Russell from service
September 14, 2017
Awesome service! I had an awesome experience working with Shelley at Jim Norton! I really like the family plan that's available. Definitely recommend coming here! Eve I had an awesome experience working with Shelley at Jim Norton! I really like the family plan that's available. Definitely recommend coming here! Everyone was great!! More
by Gharris
Employees Worked With
Shelley Clawson
September 13, 2017
Awesome experience Everyone I dealt with was professional and they all worked hard to get me the best deal. Thank you all so much !!! I would highly recommend anyone to Everyone I dealt with was professional and they all worked hard to get me the best deal. Thank you all so much !!! I would highly recommend anyone to come here for a new car. They won't be disappointed. More
by Lynx3131
September 08, 2017
Dont go Here !!!!!!!!!!!!! I am so frustrated I took my car in for service and 250.00 later got it back in the same condition. It was like nothing was even done! I call my servi I am so frustrated I took my car in for service and 250.00 later got it back in the same condition. It was like nothing was even done! I call my service tech he says o you have to fill the tank drive it a bit. Two days later the car is still revving and surging. I place a call to the service manager and he is out of the office and no one else is available!!!! I call and get my service tech and instead of showing empathy and trying to resolve the issue I feel like I am bother him wanting MY CAR FIXED like one would expect when taking their car in for service. I would not recommend doing business with them!!! More
by Crystal4
Employees Worked With
September 03, 2017
Excellent service! Excellent service, nos dieron nuestro espacio para escoger el vehiculo apropiado, sin obligarnos a firmar hasta estar listos,muchas gracias Jorge! Si Excellent service, nos dieron nuestro espacio para escoger el vehiculo apropiado, sin obligarnos a firmar hasta estar listos,muchas gracias Jorge! Si se los recomiendo! More
by Loy@
Employees Worked With
August 31, 2017
BEST EXPERIENCE WITH JORGE RODRIGUEZ!!!!! I have a rating of 5 stars because our experience with Jorge Rodriguez was amazing he is the best sells guy we couldn't go wrong with him. He introdu I have a rating of 5 stars because our experience with Jorge Rodriguez was amazing he is the best sells guy we couldn't go wrong with him. He introduced him self in a really professional way, he has a great personality and he was there in every step of the whole process. He offerd us French vanilla coffee that was really delicious while we were signing paper work. He took us a nice family pic when the whole deal was done. Whoever comes to jim Norton I recommend you to ask gor Jorge Rodriguez oh and his bilingual in Spanish and English so that was a big plus for us. Thank you Jorge we left very satisfied and happy!!! More
by Janet123
Employees Worked With
August 30, 2017
Awesome experience!!! Great friendly environment to buy a car. All dealerships should be like Jim Norton Chevrolet, but others are not. That's why it's so easy to do write Great friendly environment to buy a car. All dealerships should be like Jim Norton Chevrolet, but others are not. That's why it's so easy to do write this review!!! More
by ShawnphillipSS
Employees Worked With
Other Employees :
Mohammad Jan work was especially one of a kind!!!, Charles Edwards, David Fournier
