Back

Jim Norton Chevrolet

Broken Arrow, OK

4.7
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
Contact Dealership

3131 N Aspen Ave

Broken Arrow, OK

74012

Directions

By Type

Showing 716 reviews

August 20, 2017

Best Experience Ever! I filled out an application online. From the first contact by phone until the signatures were final and we drove off the lot this was the best experie More

by Quinten4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Edwards, Shelley Clawson
August 19, 2017

Great Jorge was great to deal with. Very knowledgeable on Chevy products and all the details the vehicles come with. He worked with us and got us what we we More

by Etjards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael M.
August 19, 2017

Friendly staff. Staff was super friendly and helpful. I was able to work out a deal via texting because I have a toddler and sitting for hours was not possible. I app More

by Amy_Leach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Edwards, Shelley Clawson, Kelly Hamilton
August 18, 2017

Helpful. Professional. All around great experience. I am so pleased with the experience of buying a new vehicle this week. I knew I needed/wanted a new vehicle and had a general idea of what I wanted so More

by Ameliajones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Hamilton
August 18, 2017

Kelly offers great service via text I liked working with Kelly because he is friendly, he makes the deal quick and easy. I felt like he was in my corner, and not just trying to push a ce More

by 918Lusnak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ridenour, Charles Edwards, Derek Pressler, Kelly Hamilton
Sep 27, 2017 -

Jim Norton Chevrolet responded

Nice to hear Kelly took care of you during the sale process and Todd was of help when it was time for an oil change! While selling the vehicles is vital, servicing them is what earns us the repeat business so I hope you will visit with Todd whenever you need service. Thank you for sharing your experience! Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

August 17, 2017

Great Experience Overall We bought our first car here. Kelly had everything ready to go and was amazing at his job. We got what we wanted and left happy! I would definately su More

by shaykaylastevens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Hamilton
Sep 27, 2017 -

Jim Norton Chevrolet responded

Your first car buying experience should be a great one and I'm happy Kelly was able to deliver! I'm hoping you will send many people his way and will be back when you need another. Thank you and make sure the people you refer let Kelly know your name so he can send you a $150 referral bonus! Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

August 17, 2017

Great Dealership & Great Staff I started my search for a new car online and was promptly contacted by Kelly from the Internet Sales Department. I let him know what I was interested More

by Aly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mosley - Financing, was super helpful also., Kelly Hamilton
Sep 27, 2017 -

Jim Norton Chevrolet responded

I'm glad you enjoyed our Internet Shopping Process! We strive to make sure we are ready and waiting when customers arrive so I'm glad Kelly was able to have that set up for you. Thank you for your business! Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

August 16, 2017

Jim Norton Chevrolet in Broken Arrow is Amazing!!!!! Jim Norton Chevrolet is the place to go for your next vehicle purchase. The customer service you receive from the start is out of this world. Shelly C More

by Rhiannonkay39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Edwards, Shelley Clawson
Sep 08, 2017 -

Jim Norton Chevrolet responded

So sorry to hear that a tornado destroyed your vehicle! I am happy though that Shelley and Charles were able to turn a bad event into a positive experience. Welcome to the Jim Norton Family and we look forward to serving you for many years as well! Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

August 15, 2017

Fantastic service I am extremely pleased with shelley and Bryant service. Really professional people. Everything went so smooth. Will tell all about it. From the time I More

by Jeff's sonic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelley Clawson, Bryant Valencia
Aug 16, 2017 -

Jim Norton Chevrolet responded

I'm glad everything went so smoothly for you with your purchase! We strive to be professional and am glad that was how you viewed your experience. Please do tell everyone you know! Thank you for your business. Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

August 15, 2017

great place to buy a car I had a choice to buy from Jim Glover or Jim Norton. I chose Norton due to the fact they really know their cars. And Courtney who has enormous amo More

by happy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Clark
Aug 16, 2017 -

Jim Norton Chevrolet responded

Congratulations on your new Cruze! Courtney is definitely one of our most knowledgeable salespeople. I think she knows more about our vehicles than half the people that work for Chevy! Welcome to the Jim Norton Family! Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

...
61
...