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Jim Norton Chevrolet

Broken Arrow, OK

4.7
742 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 742 reviews

September 16, 2017

Car buying Absolutely loved this dealership and my sales girl!! I bought two cars from here and both times, I had a great experience! Definitely the place to go More

by Deleon3005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Clark
Sep 27, 2017 -

Jim Norton Chevrolet responded

Courtney is a great asset for our dealership so I'm glad you've purchased both vehicles from her! Repeat business is very important so I hope you will continue to come back to her. Thank you for taking the time to share your experiences! Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

September 16, 2017

A Great Surprise! I went in for a basic service question and came out with a great surprise! My salesman BC helped me get the best deal perfectly fit for my family and More

by Tnlpromedia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Clark
Sep 27, 2017 -

Jim Norton Chevrolet responded

That is truly a surprise but it does sound like it was a great one! Bryan is a great guy to have working here and you can often time find him just visiting with customers around the dealership. Sounds like he hopefully made a customer for life! Thank you for your continued business. Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

September 15, 2017

Had a great experience! I love this place! Bryan was so helpful and still is! He done everything and more to get me in my car! I am very appreciative!!!! More

by LaTosha Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Clark
Sep 27, 2017 -

Jim Norton Chevrolet responded

Thank you for taking the time to share your experience with Bryan. It's so nice to hear when salespeople take good care of their customers after the sale too! Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

September 14, 2017

Great service dept We've brought our vehicles here for the last 3 years and they always take great care of us!! Russell from service is AMAZING!! He always goes beyond t More

by KMarsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell from service
Sep 27, 2017 -

Jim Norton Chevrolet responded

Wow! Thank you for reviewing Russell from service too! I know without a great team in service, our salespeople like Ryan don't have the opportunity for repeat business. Thank you and thank you to Russell! Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

September 14, 2017

Awesome service! I had an awesome experience working with Shelley at Jim Norton! I really like the family plan that's available. Definitely recommend coming here! Eve More

by Gharris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelley Clawson
Sep 27, 2017 -

Jim Norton Chevrolet responded

I'm so glad Shelley was able to help you with your purchase. The Family Plan is something we love to be able to offer to our customers and I hope you will take full advantage of all the benefits it has to offer. We appreciate your business! Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

September 14, 2017

Good experience Every time I have dealt with Jim Norton Chevy it has been a good experience!! Employees are kind & very helpful. I have received good care & my car ha More

by Mike & Marilyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Clark
Sep 28, 2017 -

Jim Norton Chevrolet responded

It's always nice to see a review from someone who has taken the time to share not just their purchase experience, but the ownership experience as well. Thank you for doing that! Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

September 14, 2017

Beyond our expectations of a salesman We came to Jim Norton in 2015 since then we have purchased 4 vehicles from Ryan Cochran. He is the best salesman that we have ever dealt with at any p More

by KMarsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cochran
Sep 27, 2017 -

Jim Norton Chevrolet responded

Repeat business is invaluable to salespeople so I know how much Ryan appreciates your purchases! He is a great guy to have here (and I recently stole him for our Internet Sales Department)! I hope you will have the opportunity to work with him for all of your future needs! Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

September 14, 2017

Best car buying experience ever! This was my 9th new vehicle purchase and by far the best. From the amazing salesman to the friendly professional finance gentleman they were fantastic More

by Kbroc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott in finance , Bryan Clark
Sep 27, 2017 -

Jim Norton Chevrolet responded

When you've purchased as many vehicles as you have, I take it as a HUGE compliment to Bryan for standing out for the rest! Thank you for sharing your experience and I hope you will remember Bryan Clark for not only your future vehicle but anyone you hear of needing help as well. Thank you! Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

September 14, 2017

It was exciting! Had a great experience with Mr. Clark he did an awesome Job. Can't forget about Courtney Clark she's amazing as well. Courtney was actually on vacatio More

by Deion Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Clark, Courtney Clark
Sep 27, 2017 -

Jim Norton Chevrolet responded

Talk about not unplugging on vacation! Courtney is that type of person we love to have here because she never forgets her customers...even when relaxing away from the dealership. I'm glad Bryan and Courtney took great care of you...and you are always welcome to trade before you pay it off :) Thank you for the business and we will be here whenever you are ready. Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

September 13, 2017

Awesome experience Everyone I dealt with was professional and they all worked hard to get me the best deal. Thank you all so much !!! I would highly recommend anyone to More

by Lynx3131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Edwards
Sep 30, 2017 -

Jim Norton Chevrolet responded

Thank you for the recommendation! I'm glad Jorge was able to make it a good experience and got you a deal you were happy with. I hope we will see you around for service and don't forget about the free oil changes! Hans Hulsman Internet Director (918) 258-8000 Jim Norton Chevrolet

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