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Jim Norton Chevrolet
Broken Arrow, OK
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 716 reviews
August 29, 2017
Top notch service So happy with the car buying experience I had at Jim Norton. They were very patient with me and made it a pleasant and smooth transaction. So happy with the car buying experience I had at Jim Norton. They were very patient with me and made it a pleasant and smooth transaction. More
by JSTBNME
Employees Worked With
Bill Doyle, Kelly Hamilton
August 29, 2017
2nd time buying a pickup from their Kelly was very helpful and friendly . This is the 2nd truck that I've bought from Jim Norton. They were both low miles. Thank you Kelly was very helpful and friendly . This is the 2nd truck that I've bought from Jim Norton. They were both low miles. Thank you More
by Todd1515
Employees Worked With
Kelly Hamilton
August 26, 2017
Very satisfied! My experience started on the Internet searching the inventory. I found that process much easier than walking over the lot reading window stickers. Th My experience started on the Internet searching the inventory. I found that process much easier than walking over the lot reading window stickers. Then I made an offer. There were a few iterations, bur finally we reached an agreement, and i came in settled and took delivery. Didnt take that long really. A good experience as far as buying a car goes. More
by Keith
Employees Worked With
Courtney Clark
August 23, 2017
Awesome first experience! I'll start this out by saying I have only ever bought older vehicles from mom and pop dealerships and paid with cash. Courtney, was a huge help and pa I'll start this out by saying I have only ever bought older vehicles from mom and pop dealerships and paid with cash. Courtney, was a huge help and patient with explaining the process/going through the process. She was willing to sit down and work with us to find the best solution for our situation. I would recommend going to her and the dealership in general. It was much better than some of the experiences I have heard about from friends and family (many described as bad as root canals) More
by JACOBA
Employees Worked With
Charles Edwards, Courtney Clark
August 22, 2017
Easy to work with We started out looking at used cars, decided the next day to go with a new one. Steven is in used cars and helped us with a new car purchase. They me We started out looking at used cars, decided the next day to go with a new one. Steven is in used cars and helped us with a new car purchase. They meet every price we wanted. Purchased from them before and the service department is great. More
by winston
Employees Worked With
Steven Sprague
August 22, 2017
never buy from Jim Norton I or no one i know will ever buy ANYTHING from Jim Norton, very shady and the only people that are nice to deal with is the service department. I shou I or no one i know will ever buy ANYTHING from Jim Norton, very shady and the only people that are nice to deal with is the service department. I should know because i was in there more than anywhere else. More
by Floyd Massey
Employees Worked With
Jill Hull
August 22, 2017
I liked the people They where polite and helpful. Shelley was great she had the cars ready for me to test drive and even helped me find one I had found online. They where polite and helpful. Shelley was great she had the cars ready for me to test drive and even helped me find one I had found online. More
by Clos918
Employees Worked With
Charles Edwards, Shelley Clawson
August 22, 2017
My experience was amazing.!! Great company and employees.!! I was getting help from Jorge, salesman, before I even got to the dealership. He is a superb employee/salesman. He went above and beyond for me, to ge I was getting help from Jorge, salesman, before I even got to the dealership. He is a superb employee/salesman. He went above and beyond for me, to get my vehicle traded for a new vehicle. Every employee I spoke to or came across was sharp and had the answers to my questions.. Because of my experience today, I will not go to any other Chevrolet dealership other than Jim Norton and I will refer anyone and everyone. More
by allenusmc2
August 21, 2017
Very good experience I saw the car the day before and the next day they had the car clean and ready to go and they helped me as much as possible so i could get the car off I saw the car the day before and the next day they had the car clean and ready to go and they helped me as much as possible so i could get the car off the lot and the whole deal took about an hour so everything was smooth and fast. More
by Nathaniel91261
Employees Worked With
August 21, 2017
Amazing and hassle free! This is my 2nd vehicle from Jorge. He is my favorite sales person ever. He never disappoint's and always gets me the best deal possible. I won't purc This is my 2nd vehicle from Jorge. He is my favorite sales person ever. He never disappoint's and always gets me the best deal possible. I won't purchase a car from any else. It's worth the drive for the great service! More
by Armanda Sue Coulter
Employees Worked With
