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Jim Norton Chevrolet

Broken Arrow, OK

4.7
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 716 reviews

March 29, 2024

Outstanding care and professionalism! Melody is there to help throughout the entire process. Thank you, Mel! More

by ligiajim22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jim Norton Chevrolet responded

Thank you for taking the time to write about your experience with us! At Jim Norton Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Melody was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

I recently purchased a 2024 Chevrolet Trax from the seller Melody and I could not be more pleased with my experience. From start to finish, Melody was professional, knowledgeable, and went above and be More

by Anna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jim Norton Chevrolet responded

Congratulations on your new Chevrolet Trax, Anna! Thank you for taking the time to write about your experience. It's great to know Melody and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

Great worker! ! Super helpful throughout the entire process. Made it easy and quick. Love melody!!! More

by Andrea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Andrea! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

Melody directed me towards the right direction when it came down to my needs! Apart from her lovely personality, she was extremely patient with me!! More

by emicruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Jim Norton Chevrolet responded

Thank you so much for your feedback! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Melody. Please let us know if we can ever help you in the future. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

Jim Norton is great, they really helped me out in broken arrow. Melody the salesperson took care of me and several friends I’ve recommended. They have a great team! More

by Banlo12997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Jim Norton Chevrolet responded

First and foremost, thank you for stopping by to leave this incredible review! Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Melody assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

Great experience! Melody went above and beyond to make everything go smoothly, she is very kind and super professional! More

by andreaaadelvalle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Jim Norton Chevrolet responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Melody went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

Melody Mayen is such a sweet, nice, patient person! I absolutely loved working with her! More

by Gonzalezcristi44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Jim Norton Chevrolet responded

We are truly grateful for this awesome review! We are thrilled that Melody was able to take care of you. She is a great asset to our team and we appreciate her for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future! Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

Melody is spectacular! She goes above and beyond for the family’s she works with. She makes the process so smooth and people at complete ease. You will receive the best cus More

by Braxtontradescars
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Jim Norton Chevrolet responded

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Melody was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

Melody was very understanding of my needs and exceeded my expectations. Very helpful and encouraging. More

by YajairaM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Jim Norton Chevrolet responded

Thank you for taking the time to write about your experience with us! At Jim Norton Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Melody was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

Melody is very kind and excels in helping others. If you’re looking for a car, she is the right person to help you find what you’re looking for. More

by Tony H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Jim Norton Chevrolet responded

Congratulations on your new vehicle, Tony! Thank you for taking the time to write about your experience. It's great to know Melody and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Take care! Sincerely, Courtney, Jim Norton Auto Group

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