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Jim Norton Chevrolet
Broken Arrow, OK
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 716 reviews
October 18, 2017
Routine service As always the service was done quickly and efficiently The staff is top notch Always a pleasure They are very friendly and out going And ready As always the service was done quickly and efficiently The staff is top notch Always a pleasure They are very friendly and out going And ready to help in every way More
by Larry
October 16, 2017
Probably the first Bolt EV in Oklahoma This team went above and beyond, Courtney knew I saying 'Bolt' with a B, instead of Volt with a V, She worked hard to get my order placed, Then it was This team went above and beyond, Courtney knew I saying 'Bolt' with a B, instead of Volt with a V, She worked hard to get my order placed, Then it was a waiting game, The vehicle arrived, its absolutely perfect, exceeds my expectations. I'd highly recommend this dealer to any one thats done their Volt/ Bolt EV research. More
by briankwest
Employees Worked With
Courtney Clark
October 13, 2017
Amazing experience Jim Norton Chevy was able to make my car buying experience less stressful & more enjoyable, listening to my concerns & doing everything they could to Jim Norton Chevy was able to make my car buying experience less stressful & more enjoyable, listening to my concerns & doing everything they could to get me the deal best fit for my needs. After other dealerships couldn't come to an agreement, and were nothing short of bullying me, Jim Norton stepped up to the plate & got me into a brand new 2018 Malibu at the price I needed. They are amazing, and I highly recommend them For your car buying needs. :) More
by ParamedicDreamer
Employees Worked With
Charles Edwards, Shelley Clawson
October 10, 2017
Great Experience Couldn't have asked for better service when purchasing an economical car for driving to college. Shelly was extremely knowledgeable and helpful duri Couldn't have asked for better service when purchasing an economical car for driving to college. Shelly was extremely knowledgeable and helpful during the selection process and after the sale. I will be a repeat customer. The entire team was great!!! More
by NurseJudy
Employees Worked With
Shelley Clawson
October 07, 2017
Easy buying experience Buying at Jim Norton was such an easy experience. They had the exact vehicle I was looking for and they found me great financing. Very happy with my p Buying at Jim Norton was such an easy experience. They had the exact vehicle I was looking for and they found me great financing. Very happy with my purchase! Everyone was willing to help in order for us to have a better buying experience. More
by W
October 06, 2017
Professional Very professional staff. No hassle, no hurried experience. I made first contact with Bryan Clark in the internet sales department. Because of the Very professional staff. No hassle, no hurried experience. I made first contact with Bryan Clark in the internet sales department. Because of the great pricing and professionalism of the staff, I drove three hours to look ad the vehicle and conduct final negotiations. They were prepared for my arrival and ensured a smooth, informative process. From Bryan, to Courtney, the. Mike, we had a great truck buying experience. More
by ChevyR&D
October 03, 2017
Ryan is the man!! Went in there looking for a car that had nice features, but one that was reasonably priced with low miles! Ryan gave us a few options, and we felt lik Went in there looking for a car that had nice features, but one that was reasonably priced with low miles! Ryan gave us a few options, and we felt like we left with what we were exactly needing. Definitely coming back!! More
by wg3
Employees Worked With
Ryan Cochran
October 02, 2017
Oil change Great job other than spilling oil on engine. Always there to take care of me when I arrive. Explains what needs to be done for warranty. Did not men Great job other than spilling oil on engine. Always there to take care of me when I arrive. Explains what needs to be done for warranty. Did not mention 15,000 mile carbon engine clean at previous oil change so will wait til 30,000 since I am at 20,000 and it will not change warranty per phone call with service dept. Will get in soon for cabin air filter and free tank of gas. More
by Khembry
Employees Worked With
Carl Rudiger, Kyle Flores
September 30, 2017
Super Friendly Staff Every person we encountered was friendly, low key and very helpful. There was no pressure to buy a vehicle. Overall it was a good experience. Every person we encountered was friendly, low key and very helpful. There was no pressure to buy a vehicle. Overall it was a good experience. More
by Fire Guy
Employees Worked With
Charles Edwards, Shelley Clawson, Vance Gaut
September 30, 2017
Out of town sale The responsiveness of the internet sales man Bryan Clark was awesome. I'm very appreciative to have worked with Bryan. He was a excellent communicator The responsiveness of the internet sales man Bryan Clark was awesome. I'm very appreciative to have worked with Bryan. He was a excellent communicator,very professional, and very important over all he was very polite. Bryan is the one to deal with. Goto guy. Thanks again. More
by Arkansas stephen
Employees Worked With
Bryan Clark
