Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Norton Chevrolet
Broken Arrow, OK
742 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 742 reviews
March 25, 2018
Thank you to everybody at Jim Norton for your help especially Jorge Rodriguez for his help. Great experience we would recommend Jim Norton to family and friends to everybody at Jim Norton for your help especially Jorge Rodriguez for his help. Great experience we would recommend Jim Norton to family and friends More
by Lola1971
Employees Worked With
March 24, 2018
Amazing Shelly was amazing and got us in a great vehicle that we love. She went above and beyond. The whole deal went smooth and was easy. Shelly was amazing and got us in a great vehicle that we love. She went above and beyond. The whole deal went smooth and was easy. More
by appleby71109
Employees Worked With
Shelley Clawson
March 23, 2018
Best and service Sales people went out of their way to find what we wanted, they were knowledgeable, and finance was quick and explained everything. Everyone was ve Sales people went out of their way to find what we wanted, they were knowledgeable, and finance was quick and explained everything. Everyone was very friendly. More
by SWARD22
Employees Worked With
Jesse Underwood, Colt Morgan
March 20, 2018
It was effortless for me. Jake and Matthias were easy to work with and felt absolutely no pressure. Did not push all the normal extras that I have come to expect from other Jake and Matthias were easy to work with and felt absolutely no pressure. Did not push all the normal extras that I have come to expect from other dealerships. Glad I stopped here and this is my first new Chevy ever. Have driven Rams for nearly 40 years. More
by ExRamguy55
Employees Worked With
Jake Tudor, Matthias Sturgell
March 20, 2018
Great!! Experienced salesman was the best. Answered every question about the vehicle also sale of the vehicle. Same day delivery of the vehicle was outstandi Experienced salesman was the best. Answered every question about the vehicle also sale of the vehicle. Same day delivery of the vehicle was outstanding!! Look forward to my next purchase of a new vehicle. Great Great dealership and sales personnel. Thank you all. More
by My car sales
Employees Worked With
Matthias Sturgell
March 20, 2018
Best experience EVER for car purchase!!!! I have NEVER been so impressed with a sales man than I was with Jeremy. He took the time to find out exactly what I was looking for in every aspect of I have NEVER been so impressed with a sales man than I was with Jeremy. He took the time to find out exactly what I was looking for in every aspect of the car buying experience. He led me through this process with respect and I felt like family. He was warm and kind, attentive to my car buying needs and included my family member as an important part of the process, even though it was only myself that purchased this vehicle. I was given everything I asked for and was even able to pick the color of my dream SUV. Thank you Jeremy, and Jim Norton, for your dedication to perfect customer service. More
by Kellyjscott
Employees Worked With
March 19, 2018
Great people to work with Shelley worked so hard for me. I will admit I was in a situation. Mike the finance man was awesome. He found me financing I didn't think possible! Tha Shelley worked so hard for me. I will admit I was in a situation. Mike the finance man was awesome. He found me financing I didn't think possible! Thanks More
by Patty
Employees Worked With
Other Employees :
Maxwell helped get me started., Shelley Clawson
March 14, 2018
Great Experience Shelly was great and a great help. My experience was great and i would recommend the others. I will go back for another car. Good experience. Shelly was great and a great help. My experience was great and i would recommend the others. I will go back for another car. Good experience. More
by Tdcash
March 12, 2018
Sevice Visit Courteous, competent .personnel throughout dealership. Our issues with the vehicle were satisfactorily resolved, plus some factory issues we were not Courteous, competent .personnel throughout dealership. Our issues with the vehicle were satisfactorily resolved, plus some factory issues we were not aware of were addressed. Overall, a very good experience. More
by Dale
Employees Worked With
Wayne Stanley
March 09, 2018
Best experience ever! I have been to many car dealerships in my life & always disliked my experience because they are always so pushy. I got an email that directed me to Ji I have been to many car dealerships in my life & always disliked my experience because they are always so pushy. I got an email that directed me to Jim Norton Chevrolet, so I decided I'd take a look, not really interested in going through again, all the annoying & uncomfortable experiences I've had before. I have to say that JNC was the absolute best experience I've ever had! Everyone was so friendly & helpful. They even took the time to make sure that I understood all the features in the vehicle before I left the parking lot. Best experience ever!! Definitely a customer for life!! More
by Julie Salamy
Employees Worked With
Erin Morgan, Shelley Clawson
