Jim Norton Chevrolet

Great buying experience Shelley was a wonderful sales perso. Very patient with us in finding the right vehicle for us. She was very knowledgeable and did everything she could Shelley was a wonderful sales perso. Very patient with us in finding the right vehicle for us. She was very knowledgeable and did everything she could to find the perfect fit. She also helped us with any questions or concerns we had. Great overall experience. More

Helpful and Courteous The sales staff, and financial managers are very proficient at their jobs. We appreciate the courtesy, and expertise afforded in helping us with out n The sales staff, and financial managers are very proficient at their jobs. We appreciate the courtesy, and expertise afforded in helping us with out new 2018 Chevrolet Cruze. We love it! More

Very pleasant, non pushy We called ahead and told them the car we were interested in. They had it ready and all the info we needed by the time we got there. Very friendly serv We called ahead and told them the car we were interested in. They had it ready and all the info we needed by the time we got there. Very friendly service from all who were involved in our sale. More

Pleasant experience From the time I was greeted at the door till the time I drove away, was nothing but pleasant. Great salesman in Carl and listened and found the right From the time I was greeted at the door till the time I drove away, was nothing but pleasant. Great salesman in Carl and listened and found the right vehicle for me. Great hospitality and comfortable environment. My time in finance was nice and easy. Was made to feel like a priority. Was set at ease when a member of Managment was someone had done business with on a previous Chevrolet. Couldn’t be happier. More

Great customer service representative We recently entered the used car market and quickly left said market with Mr. Patrick’s assistance. Chris took the time to show us a dozen vehicles. A We recently entered the used car market and quickly left said market with Mr. Patrick’s assistance. Chris took the time to show us a dozen vehicles. After listening to our needs as a family he was able to help us determine what vehicle would be perfect for us moving forward. We appreciated being able to walk the lot and not feel pressure during an already stressful time (making a large purchase). Thank you Chris Patrick! More

Very good This is the 3rd vehicle I have bought from a Jim Norton dealership. And have always been treated very well. Will definitely buy from them again. This is the 3rd vehicle I have bought from a Jim Norton dealership. And have always been treated very well. Will definitely buy from them again. More

Excellent experience Absolutely 0 pressure! Best car buying experience of my life. Brian made it painless, and he made it seem like he was on my team. Absolutely 0 pressure! Best car buying experience of my life. Brian made it painless, and he made it seem like he was on my team. More

Best car purchase experience!!! Thank you Jorge for taking great care of us today! We appreciate your knowledge and honesty during the process!!! We founs the very best car for our f Thank you Jorge for taking great care of us today! We appreciate your knowledge and honesty during the process!!! We founs the very best car for our family needs!! Shout out to Mike M. as well! More

Just got a 2015 canyon pickup Been wanting a truck for a long time and when it came time to trade my car in was the right time for a truck. So Brian who was very helpful helped me Been wanting a truck for a long time and when it came time to trade my car in was the right time for a truck. So Brian who was very helpful helped me get what I always wanted very excellent salesman and I feel like I got a great deal on this truck and think there I’m gonna be one happy man now thank you Brian for all your help. More

They knowingly sold me a flood car from Houston , and refused to make it right after several attempts to contact and allow them to reverse the damage. I purchased a 2012 Ford Fusion on February 24th , and refused to make it right after several attempts to contact and allow them to reverse the damage. I purchased a 2012 Ford Fusion on February 24th 2018. I ran a carfax, asked over and over if the car was even from Houston. They assured me everything was ok with the vehicle. Once I received the title it WAS INFACT FROM HOUSTON. When I brought the car back up there to tell them I wanted to get a different car because I was concerned for the safety of my 2 children riding in a flooded vehicle they said my only option would be to trade it in and actually get my self into further debt. I refused to do that. They said they would not do it for free because the car was not showing any signs of being flooded. less then 2 weeks later I started having electrical issues with car, the window which were working fine, all of a sudden started acting erratically and ultimately refused to go up (in the rain). They again refused to do anything about it. After further inspection I noticed rust inside the vehicle under to seats and the steering wheel. I believe I was the victim of consumer fraud. They knowingly with held information in order to get me to enter into a purchase contract, which indicates misrepresentation of fact. I even recorded the conversations I have had with the sales departments while purchasing because I thought they would try to take advantage of a Single Mother of 2 in School, and they did! More