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Jim Norton Chevrolet
Broken Arrow, OK
742 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 742 reviews
June 29, 2018
Top Notch Customer Experience!! Great service experience from beginning to end! Shelley Clawson was a pleasure to work with. Her courtesy, knowledge and professionalism stand out. Great service experience from beginning to end! Shelley Clawson was a pleasure to work with. Her courtesy, knowledge and professionalism stand out. She took the time to answer each question fully. We had a clear expectation with our purchase and she did her best to meet or exceed that expectation! She made it an exciting and easy process. She bent over backwards for us and we are just so grateful. She cares about the customers experience and it shows!! More
by Kimberly
Employees Worked With
Shelley Clawson
June 28, 2018
I like it Jorge was knowledgeable and personable from the get go. He took the time to listen to my needs and found me a fantastic car! I love it Jorge was knowledgeable and personable from the get go. He took the time to listen to my needs and found me a fantastic car! I love it More
by Sharon
Employees Worked With
June 21, 2018
Great experience Great experience, knowledgeable, attentive, and the easiest car buying experience that I have had in 23 years of shopping for vehicles. I highly recom Great experience, knowledgeable, attentive, and the easiest car buying experience that I have had in 23 years of shopping for vehicles. I highly recommend Jim Norton Chevrolet of Broken Arrow. More
by Jdlemasters
Employees Worked With
June 18, 2018
Upgraded to a Z06 Very helpful and let me take my time over my decision and test drive the vehicle. New technology helped get through the paper and paperless process fa Very helpful and let me take my time over my decision and test drive the vehicle. New technology helped get through the paper and paperless process faster. They honored me as the first viewer. Literally got here 5 min before another possible buyer. More
by Bnstir
June 15, 2018
First new car purchase They Worked very hard to get me what i was looking for and nedded for my family. Very friendly and courtesy service very glad my cousin Tara Moses ref They Worked very hard to get me what i was looking for and nedded for my family. Very friendly and courtesy service very glad my cousin Tara Moses refered me there. More
by Marshall2
Employees Worked With
Juan , Bryan Clark, Shelley Clawson
June 12, 2018
Exceptionally great!!! Jorge the salesman was very polite and helpful. He explained and showed me how everything worked on my new Equinox. He was very knowledgeable and able Jorge the salesman was very polite and helpful. He explained and showed me how everything worked on my new Equinox. He was very knowledgeable and able to answer all my questions. More
by Sally
June 09, 2018
Great truck buying experience Drove up from OKC to buy a truck. Jorge was fantastic over the phone and they beat every delaer down here on price. Unfortunate delays on my part caus Drove up from OKC to buy a truck. Jorge was fantastic over the phone and they beat every delaer down here on price. Unfortunate delays on my part caused us to arrive well after closing. Jorge greeted us with a smile and the truck was ready to go. He was great on the test drive and was very knowledgeable on the vehicle. Back at dealership, Derek got me through the paperwork quickly but never rushed anything. He gave me all of the options available to me but never pressured me at any time. Overall experience was an 11 out of 10. Couldn’t be happier with the truck or buying process. Great job fellas!! More
by Long Hauler
June 03, 2018
Awesome. Great salesman and staff. This is my truley first New veh i have bought on my own. The staff was very courteous and friendly and nice. Made sure i knew everything about my veh. This is my truley first New veh i have bought on my own. The staff was very courteous and friendly and nice. Made sure i knew everything about my veh. More
by kbchevy
May 31, 2018
Fachai&Linda Everyone was so friendly, polite, and all around a pleasure to work with! Thanks for such a great services to help me get my wife such an amazing birt Everyone was so friendly, polite, and all around a pleasure to work with! Thanks for such a great services to help me get my wife such an amazing birthday gift! More
by Fachai&Linda
Employees Worked With
Derek Pressler, Kelly Plunkett
May 30, 2018
2018 impala Very good customer service and excellent service. I will refer the dealership out to our family and friends excellent service and sales. Jake is aweso Very good customer service and excellent service. I will refer the dealership out to our family and friends excellent service and sales. Jake is awesome manager very easy to talk with. More
by 123blood
Employees Worked With
Derek Pressler excellent in his job skill. Also very friendly!, Jake Tudor, Shelley Clawson
