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Jim Norton Chevrolet
Broken Arrow, OK
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 716 reviews
May 05, 2018
Great experience Excellent customer service, highly recommend Jorge. He took the time to answer all of my questions and took the time to find the right truck for me. Excellent customer service, highly recommend Jorge. He took the time to answer all of my questions and took the time to find the right truck for me. More
by Juan324
Employees Worked With
April 30, 2018
Professional courteous from start to finish. Pleasurable exp rvice excellent. Great experience 5 star rating Efficient proficient knowledgeable courteous and made to feel at ease during whole buying process 25 w rvice excellent. Great experience 5 star rating Efficient proficient knowledgeable courteous and made to feel at ease during whole buying process 25 words is hard to accomplish Better than GREAT Service More
by Red lady
April 27, 2018
Good and friendly service 👍 Great friendly service If I ever need to buy another car definitely this is the place to came to Jorge is a really good salesman to work with Great friendly service If I ever need to buy another car definitely this is the place to came to Jorge is a really good salesman to work with More
by Roky1596
April 21, 2018
Easy purchase Jorge and the staff at Jim Norton Chevrolet made my car buying experience less stressful. I wasn’t pressured to make my purchase immediately. I texted Jorge and the staff at Jim Norton Chevrolet made my car buying experience less stressful. I wasn’t pressured to make my purchase immediately. I texted back the next morning to let them know I wanted the Honda Pilot and they held it for me until I could get there. More
by MBurnett369
Employees Worked With
April 19, 2018
Great buying experience Shelley was a wonderful sales perso. Very patient with us in finding the right vehicle for us. She was very knowledgeable and did everything she could Shelley was a wonderful sales perso. Very patient with us in finding the right vehicle for us. She was very knowledgeable and did everything she could to find the perfect fit. She also helped us with any questions or concerns we had. Great overall experience. More
by dgrooms5
Employees Worked With
Derek Pressler, Shelley Clawson
April 18, 2018
Helpful and Courteous The sales staff, and financial managers are very proficient at their jobs. We appreciate the courtesy, and expertise afforded in helping us with out n The sales staff, and financial managers are very proficient at their jobs. We appreciate the courtesy, and expertise afforded in helping us with out new 2018 Chevrolet Cruze. We love it! More
by OldSchool
Employees Worked With
Juan Moreno , Shelley Clawson
April 13, 2018
Very pleasant, non pushy We called ahead and told them the car we were interested in. They had it ready and all the info we needed by the time we got there. Very friendly serv We called ahead and told them the car we were interested in. They had it ready and all the info we needed by the time we got there. Very friendly service from all who were involved in our sale. More
by Sloan,family
Employees Worked With
April 05, 2018
Pleasant experience From the time I was greeted at the door till the time I drove away, was nothing but pleasant. Great salesman in Carl and listened and found the right From the time I was greeted at the door till the time I drove away, was nothing but pleasant. Great salesman in Carl and listened and found the right vehicle for me. Great hospitality and comfortable environment. My time in finance was nice and easy. Was made to feel like a priority. Was set at ease when a member of Managment was someone had done business with on a previous Chevrolet. Couldn’t be happier. More
by Lmurrah
Employees Worked With
Jake Tudor, Carl McKittrick II
April 03, 2018
Great customer service representative We recently entered the used car market and quickly left said market with Mr. Patrick’s assistance. Chris took the time to show us a dozen vehicles. A We recently entered the used car market and quickly left said market with Mr. Patrick’s assistance. Chris took the time to show us a dozen vehicles. After listening to our needs as a family he was able to help us determine what vehicle would be perfect for us moving forward. We appreciated being able to walk the lot and not feel pressure during an already stressful time (making a large purchase). Thank you Chris Patrick! More
by Jesse Sixkiller
Employees Worked With
Chris Patrick
April 02, 2018
Very good This is the 3rd vehicle I have bought from a Jim Norton dealership. And have always been treated very well. Will definitely buy from them again. This is the 3rd vehicle I have bought from a Jim Norton dealership. And have always been treated very well. Will definitely buy from them again. More
by Kevin Koehn
