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Jim Norton Chevrolet
Broken Arrow, OK
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 716 reviews
April 27, 2024
We were in and out in less than two hours. Quick, easy, and enjoyable experience! Quick, easy, and enjoyable experience! More
by dalrymplehannah@yahoo.com
April 27, 2024
Jim Norton & Keegan took great care of us from start to finish. They are super efficient & easy to work with. Most of all do what they say they will. We had a really great experience. finish. They are super efficient & easy to work with. Most of all do what they say they will. We had a really great experience. More
by cehudson2006
April 27, 2024
Amber helped me out through the whole thing. She stayed in touch with me for months until we found what I was looking for. She made buying a car simple. She stayed in touch with me for months until we found what I was looking for. She made buying a car simple. More
by morrow18.jm
Employees Worked With
April 09, 2024
Very clean and inviting very Friendly staff and friendly services, Rob and Austin went above and beyond services, Rob and Austin went above and beyond More
by cwgrlunlimited07
April 06, 2024
Melody provided excellent service. The establishment was amazing, made sure I was comfortable and answered any of my questions and concerns. The establishment was amazing, made sure I was comfortable and answered any of my questions and concerns. More
by Anonymous
Employees Worked With
April 04, 2024
I experienced a great deal on two vehicles but it was bit expensive but it was worth it when I had a vehicle that was unsafe to drive and I made my fiancee very happy to get him a vehicle he been wanting bit expensive but it was worth it when I had a vehicle that was unsafe to drive and I made my fiancee very happy to get him a vehicle he been wanting for a very long time as well so thank you everyone in the new car department to make this work sincerely casaundra Parham More
by Casaundra Parham
April 04, 2024
Melody's work ethic is shown in the gym and on the sales floor. I know who I'll be contacting for my next vehicle in the future. I'm happy to see the impact she's had on other's and look forward to her cont floor. I know who I'll be contacting for my next vehicle in the future. I'm happy to see the impact she's had on other's and look forward to her continued success! 🙌 More
by andrewmontoya99
Employees Worked With
March 30, 2024
Very attentive, informative, and not pushy. Everyone that we met with was polite and professional. Would definitely work with them again and recommend to anyone. Everyone that we met with was polite and professional. Would definitely work with them again and recommend to anyone. More
by peterm85w
March 30, 2024
I was very happy with the purchase process and the communication during that process. My salesman took care of all the running around and even moved all my things from my trade in to my new Equinox! communication during that process. My salesman took care of all the running around and even moved all my things from my trade in to my new Equinox! More
by Julia Clayton
March 30, 2024
We had a great experience! Everyone was so nice and helpful. They took time to explain everyhing. Jeana was wonderful! She was patient with us and so friendly! She made sure we Everyone was so nice and helpful. They took time to explain everyhing. Jeana was wonderful! She was patient with us and so friendly! She made sure we were well taken care of throughout the whole process. I highly recommend Jim Norton in BA! We will be back for future purchases! More
by Esther
