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Jim Norton Chevrolet
Broken Arrow, OK
741 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 741 reviews
August 22, 2018
Perfect Service My car got a nail in the tire and Russell got it right in. They pulled the nail and plugged the tire in about 30 minutes. They didn’t even take the My car got a nail in the tire and Russell got it right in. They pulled the nail and plugged the tire in about 30 minutes. They didn’t even take the wheel off the car. Absolutely zero damage by the techs to wheel or anything on the car at all. They really treated my car like it was their own. I know a nail in a tire is very simple, but by their quick service and great care for my car, they have earned my future business. Thanks guys! More
by 2018 ZR1
Employees Worked With
Russell Peterson
August 18, 2018
One of the easiest car buying experiences, ever! Really great and easy experience! Mark was great to work with and made the process smooth. Best car buying experience that I have ever had. Really great and easy experience! Mark was great to work with and made the process smooth. Best car buying experience that I have ever had. More
by Cher Hiner
Employees Worked With
Mark Montez, Will Franklin
August 17, 2018
pleased Jorge was great and he put me in the vehicle I wanted at a fair price. I was passed around to thee people before I could make a deal. Jorge was great and he put me in the vehicle I wanted at a fair price. I was passed around to thee people before I could make a deal. More
by jim
August 16, 2018
Thumbs up to Jim Norton Chevrolet! Our experience today at Jim Norton was the best ever! Jorge Rodriguez is indeed the best car salesman in Tulsa! Thank you for taking care of us and ac Our experience today at Jim Norton was the best ever! Jorge Rodriguez is indeed the best car salesman in Tulsa! Thank you for taking care of us and accepting our offer for a truck for my brother. My family will forever be most grateful. DeShannon Harris More
by dqharris100
Employees Worked With
August 10, 2018
Great!! I had the best experience with Jorge Rodriguez. He did an amazing job helping me get into my new car. Overall I had a great experience with buying my I had the best experience with Jorge Rodriguez. He did an amazing job helping me get into my new car. Overall I had a great experience with buying my new Malibu. More
by TStamper
Employees Worked With
August 09, 2018
Amazing customer service! So helpful and easy to work with! The awesome customer service made it so easy to find a car I would love! Shelley was extremely helpful, informative, and patient with us! I would defi The awesome customer service made it so easy to find a car I would love! Shelley was extremely helpful, informative, and patient with us! I would definitely recommend this place for anyone looking for a new or used car! More
by Katieann29
Employees Worked With
Derek Pressler, Shelley Clawson
August 08, 2018
Excellent Service, Love My New Traverse! Our salesman was great.. He was not pushy just listened to what we wanted and helped as much as he could to make that happen. This is the first time E Our salesman was great.. He was not pushy just listened to what we wanted and helped as much as he could to make that happen. This is the first time EVER buying out of town and that was because of Kevin and Mark and it happened over the internet! I would definitely recommend Jim Norton! I'm excited to work with service department on getting my free oil changes.. Mark went over everything on car before we left that way we would not be lost and even called to see how things were going. Thanks again! Loving my New Car! Overall service was good. More
by MGR2019
Employees Worked With
The lady up front was very nice and polite, not sure what her name was but was there all day the day I was there. , Derek Pressler, Kelly Hamilton, Mark Montez, Will Franklin
August 07, 2018
Fantastic Great experience, will buy from there again. Will recommend Jim Norton Chevy to friends and family. Great staff to work with. A great place to buy you Great experience, will buy from there again. Will recommend Jim Norton Chevy to friends and family. Great staff to work with. A great place to buy your next vehicle. More
by cdn123
August 04, 2018
Great experience!!! super friendly and professional. I believe that was the fastest that I have gotten out of a dealership when purchasing a vehicle. Had the car ready a super friendly and professional. I believe that was the fastest that I have gotten out of a dealership when purchasing a vehicle. Had the car ready and waiting when we arrived. More
by cryslynn
July 27, 2018
100% Satisfied!!!!! Chris listened to our wants and needs and was very easy to work with. Not a pushy sales person! Michael explained everything in detail and gave us o Chris listened to our wants and needs and was very easy to work with. Not a pushy sales person! Michael explained everything in detail and gave us options. Friendly and easy to work with! Kyle is the best service advisor ever, always goes above and beyond to make sure I’m taken care of and satisfied. More
by kstep
