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Jim Norton Chevrolet
Broken Arrow, OK
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 716 reviews
June 07, 2019
Excellent knowledge and attention to detail. Mark was great at listening and helping us to purchase our Suburban. We had an idea of what we wanted and Mark directed us to the perfect vehicle. Mar Mark was great at listening and helping us to purchase our Suburban. We had an idea of what we wanted and Mark directed us to the perfect vehicle. Mark was with us through the entire purchase and never hesitated to take our offers to management. We got a great deal! We continue to visit with Mark when we come in for service and he is always a pleasure to talk with. More
by Chevy Legend
Employees Worked With
Mark Boyle
June 05, 2019
Nice Service Department I recently moved to Broken Arrow from CA. My brother-in-law recommended Jim Norton's service department since this is the dealership he uses. I have I recently moved to Broken Arrow from CA. My brother-in-law recommended Jim Norton's service department since this is the dealership he uses. I have taken my 2018 Silverado there twice for an oil change/tire rotation. The people in the service department are friendly and professional. My truck was done both times in a timely manner. So far I'm very impressed with Jim Norton and will continue to bring my Chevys there for maintenance. More
by Dogowar
Employees Worked With
Wayne Stanley
June 01, 2019
Found my Dream Car During the flooding and tornado in Oklahoma my car was totaled, working in the medical field I need a reliable car with great gas mileage but I also r During the flooding and tornado in Oklahoma my car was totaled, working in the medical field I need a reliable car with great gas mileage but I also really wanted something that showed my fun personality and Jim Norton Chevy helped me find exactly what I wanted! Thank you so much Jorge and the team for being outstanding and helping me feel supported during a tough time! More
by NCares19
May 27, 2019
Honest people to work with. Very friendly and honest people to work with. Even though there was a slight issue, in the beginning, I was always greeted with a smile every time I c Very friendly and honest people to work with. Even though there was a slight issue, in the beginning, I was always greeted with a smile every time I came in. We had a little bit of a miscommunication/issue of matching the price of a competitor price. But after getting a phone call later from the GM (Solomon Teklu), and him asking me to come in. I was pleased with the integrity and support they showed their employees. The GM genuinely cares about his employees and it showed. They honestly, seem like someone you can trust.Thank you! After seeing how they handled the situation, I am happy to call them my dealer for life! More
by Charles Young
Employees Worked With
Other Employees :
Solomon Teklu, Mike Ridenour, Matthias Sturgell, Kenny Bradford, Brittnea Keith
May 18, 2019
Best experience ever! Told Jorge what I needed to have to make ends meet and he made them happen! Will was upfront about everything and explained everything thoroughly, ev Told Jorge what I needed to have to make ends meet and he made them happen! Will was upfront about everything and explained everything thoroughly, even though it was after hours! More
by Edwin Espinoza
May 17, 2019
Always a great experience! In and out! Great service, great everything!!! Bought our GMC Acadia from here also so I knew one day we would be back to make another purchase! In and out! Great service, great everything!!! Bought our GMC Acadia from here also so I knew one day we would be back to make another purchase! More
by DontezF13
May 15, 2019
Honest and courteous service I have always been satisfied with the experience and expertise of the service here. The manager does only what is needed and checks with me first. The I have always been satisfied with the experience and expertise of the service here. The manager does only what is needed and checks with me first. The waiting room is fantastic and is appreciated since I travel a long way to get to Jim Norton. I service both my Silverado and my Corvette here and am always satisfied. More
by tdnadavis
Employees Worked With
Kyle Flores
May 15, 2019
Great customer experience I had a wonderful experience at Jim Norton Chevrolet. I called ahead and met up with Jorge who was very insightful to narrow down my needs. He reall I had a wonderful experience at Jim Norton Chevrolet. I called ahead and met up with Jorge who was very insightful to narrow down my needs. He really helped steer me into the right direction and get me a good first car with a really good interest rate for a first time buyer. I’m only 20 years old and many other dealers didn’t want to spend the time with me due to my age. But Jorge and Jim Norton Chevrolet’s team treated me fairly and honestly. More
by Donhouli
May 11, 2019
Amazing! Jim Norton team is always great to work with, friendly and provide excellent customer service. We have bought 2 vehicles here and we recommend them to Jim Norton team is always great to work with, friendly and provide excellent customer service. We have bought 2 vehicles here and we recommend them to anyone. Their service department has always been top notch as well! More
by AKing12
May 08, 2019
Great Experience! This is the 2nd truck we have bought from JN and Jorge has been our sales person. He is AWESOME and very patient! Would def recommend JN and Jorge to This is the 2nd truck we have bought from JN and Jorge has been our sales person. He is AWESOME and very patient! Would def recommend JN and Jorge to get the best experience out if it all! Thank you very much JN for hiring people like Jorge and Big thanks to Jorge especially!! More
by pina17
Employees Worked With
