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Jim Norton Chevrolet
Broken Arrow, OK
703 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 703 reviews
June 13, 2019
Hands down the best car dealership I’ve ever worked with. The dealership had the vehicle I wanted to look at ready to go before I got there. Very welcoming , but not overbearing. They listen to your concerns The dealership had the vehicle I wanted to look at ready to go before I got there. Very welcoming , but not overbearing. They listen to your concerns and are 100% transparent, and easy to work with. Overall great experience, I’ll go back the next time I need a vehicle! More
by Courtneyrward33
Helpful June 12, 2019
An Awesome Souvenir We are Texas residents (from Houston) who drove up for a graduation. We left with an awesome souvenir... 2019 Chevy Equinox We initially were going We are Texas residents (from Houston) who drove up for a graduation. We left with an awesome souvenir... 2019 Chevy Equinox We initially were going to trade in our 2013 Ford Escape, but hadn't really decided when. Charlie was very upfront and honest about what we wanted to do, and what we were looking for. He gave us our options, and tried to keep us in the price range we wanted. He was with us through the entire process. Same with Will; when we were handed to him for financing, he too was upfront and thorough. It was an amazing experience...way better than previous car buying experiences we have had. We got in and out and on the road home in under 2hrs. More
by johnson7023
Employees Worked With
Will Franklin, Charlie Shore
June 11, 2019
Amazing and friendly customer service This place was nice and friendly I felt welcome here! Would recommend Jorge R. To anyone looking for a new vehicle he was honest and worked with us This place was nice and friendly I felt welcome here! Would recommend Jorge R. To anyone looking for a new vehicle he was honest and worked with us More
by Chito918
June 11, 2019
Great experience!! Had a great experience with these people! They were nice, courteous, and very helpful! They seemed like they really wanted to help out!! Definitely re Had a great experience with these people! They were nice, courteous, and very helpful! They seemed like they really wanted to help out!! Definitely recommend! More
by Jpearson189
Employees Worked With
June 10, 2019
Fast and easy Maybe part of how fast it was was because I knew exactly what I wanted. But I filled out the paperwork online that morning and have a car by that aft Maybe part of how fast it was was because I knew exactly what I wanted. But I filled out the paperwork online that morning and have a car by that afternoon! More
by Andybenny
Employees Worked With
June 10, 2019
Jim Norton has a Loyal Customer in Me Jim Norton went out of their way to make sure they found me a safe, reliable car at a price I could afford. Thanks so much, guys! Jim Norton went out of their way to make sure they found me a safe, reliable car at a price I could afford. Thanks so much, guys! More
by Leahnicoleas
June 07, 2019
Very happy!! Being proactive, and living a great distance away, I called Jim Norton, told Bryan what I needed, and what I could afford. Bryan worked to find me th Being proactive, and living a great distance away, I called Jim Norton, told Bryan what I needed, and what I could afford. Bryan worked to find me the deal most comfortable for my needs, without any added pressure. I felt I received an honest deal. Days after my purchase Bryan continued with a courtesy and thank you call which I found was of quality service! It was well worth the trip. More
by Ms. D
Employees Worked With
Bryan Clark
June 07, 2019
Excellent knowledge and attention to detail. Mark was great at listening and helping us to purchase our Suburban. We had an idea of what we wanted and Mark directed us to the perfect vehicle. Mar Mark was great at listening and helping us to purchase our Suburban. We had an idea of what we wanted and Mark directed us to the perfect vehicle. Mark was with us through the entire purchase and never hesitated to take our offers to management. We got a great deal! We continue to visit with Mark when we come in for service and he is always a pleasure to talk with. More
by Chevy Legend
Employees Worked With
Mark Boyle
June 05, 2019
Nice Service Department I recently moved to Broken Arrow from CA. My brother-in-law recommended Jim Norton's service department since this is the dealership he uses. I have I recently moved to Broken Arrow from CA. My brother-in-law recommended Jim Norton's service department since this is the dealership he uses. I have taken my 2018 Silverado there twice for an oil change/tire rotation. The people in the service department are friendly and professional. My truck was done both times in a timely manner. So far I'm very impressed with Jim Norton and will continue to bring my Chevys there for maintenance. More
by Dogowar
Employees Worked With
Wayne Stanley
June 01, 2019
Found my Dream Car During the flooding and tornado in Oklahoma my car was totaled, working in the medical field I need a reliable car with great gas mileage but I also r During the flooding and tornado in Oklahoma my car was totaled, working in the medical field I need a reliable car with great gas mileage but I also really wanted something that showed my fun personality and Jim Norton Chevy helped me find exactly what I wanted! Thank you so much Jorge and the team for being outstanding and helping me feel supported during a tough time! More
by NCares19
