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Jim Norton Chevrolet
Broken Arrow, OK
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 716 reviews
December 07, 2019
Great experience! Loved not being pressured into anything and how hard Jeff worked to get us exactly what we wanted in a truck! We drove pretty far for this dealership, Loved not being pressured into anything and how hard Jeff worked to get us exactly what we wanted in a truck! We drove pretty far for this dealership, but it was well worth it for the competitive pricing and great customer service! More
by cassie_422
Employees Worked With
December 06, 2019
Best dealership Ever! I bought a car from you and have been very pleased, I got a great deal, with no going back and forth, my sales person was honest, kind and ready to he I bought a car from you and have been very pleased, I got a great deal, with no going back and forth, my sales person was honest, kind and ready to help me take my new car home! Everyone I have encountered has been knowledgeable about cars, the operations of the dealership, repairs and service. We've had the best experiences with you all. We've even become friends with a few of the employees over the years. When I send my friends to you, you take good care of them as well. We love the fresh tea and snacks while we wait for small scheduled service. And you always have us a loaner the few times we have had to leave our car to be worked on. Chevy you got the Premier Malibu right!! We love our car and our dealership, from sales to service! Thanks you all are awesome! More
by Cheryl
Employees Worked With
Other Employees :
Kyle Hopkins "Cowboy" , Mike Ridenour, Wayne Stanley
November 30, 2019
Great experience! Arriving to the dealership on Saturday, I quickly noticed prompt service. Claudia immediately made me feel welcome. I told her what I was looking f Arriving to the dealership on Saturday, I quickly noticed prompt service. Claudia immediately made me feel welcome. I told her what I was looking for and she found it. Brian was a great help in figuring out the numbers and finding me the right price with all the incentives. Will closed the deal and made the stressful process easy. All in all I would highly recommend this dealership and their amazing staff. More
by Jason
Employees Worked With
Bryan Clark, Will Franklin, Claudia Proia
November 25, 2019
I’ve bought four cars at least from the Toyota store he has Today I took my daughter to this place and was quoted a price we felt was fair After filling out our financials and including that we have a $9 has Today I took my daughter to this place and was quoted a price we felt was fair After filling out our financials and including that we have a $9500 down payment he comes back and the price went up $2000! More
by tdcws
Employees Worked With
Matt
November 16, 2019
Amazing Customer Service My husband and I visited Jim Norton Chevrolet and was met by Jeff and Juan, from the moment of our meeting they were very kind and exuded customer ser My husband and I visited Jim Norton Chevrolet and was met by Jeff and Juan, from the moment of our meeting they were very kind and exuded customer service skills. We did not purchase a car from Jim Norton Chevrolet however we HIGHLY recommend working with Jeff and Juan and hope to in the future. More
by Melissa
October 28, 2019
Kyle always takes care of my service needs. He tries his best to give me a fair price on service. I always feel that he is working for me. Thanks Kyle best to give me a fair price on service. I always feel that he is working for me. Thanks Kyle More
by D Jack
Employees Worked With
Kyle Flores
October 18, 2019
Great experience I went online looking for a specific model and once I got connected with Jorge it was so easy!! He was able to check that the model I was looking for I went online looking for a specific model and once I got connected with Jorge it was so easy!! He was able to check that the model I was looking for was available, scheduled an appointment, and was ready to roll with comparison vehicles when we got there. They were very upfront and met our expectations on the price and financing. More
by jennifer.volberding
October 14, 2019
Pleased beyond words! We were sure we knew what we wanted, Jeff & the team made sure we left satisfied! Even when we went back & forth on the color:) We were sure we knew what we wanted, Jeff & the team made sure we left satisfied! Even when we went back & forth on the color:) More
by Echols
October 13, 2019
Good experience All in all it was a good experience from start to finish. They worked with me on the price of the car I purchased, since the car I went to look at was All in all it was a good experience from start to finish. They worked with me on the price of the car I purchased, since the car I went to look at was no longer there. More
by Aperry09
Employees Worked With
October 11, 2019
New Chevy Blazer I stopped by the dealership to look at SUVs or a Silverado. Jeff showed me the inventory and my wife and I decided on a Blazer. Jeff was great to wo I stopped by the dealership to look at SUVs or a Silverado. Jeff showed me the inventory and my wife and I decided on a Blazer. Jeff was great to work with and the whole process was painless. More
by Blazer
