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Jim Norton Chevrolet
Broken Arrow, OK
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 716 reviews
May 24, 2022
Not willing to go more on trade or to reduce the price of the vehicle to compare for low offer on trade. Also found the original window price sticker in glove box and we paid 4,000 MORE than it was 1 year the vehicle to compare for low offer on trade. Also found the original window price sticker in glove box and we paid 4,000 MORE than it was 1 year ago brand new. I realize this is a failure on our part to not do more research but you can bet that JN is price gouging along with many more dealerships. More
by Candygoodreau1001
May 18, 2022
I’m happy to say we were treated great at Jim Norton , we weren’t able to find the perfect car but definitely not due to lack of effort on our salesman’s end . He was a very respectful & hard working man .👍 weren’t able to find the perfect car but definitely not due to lack of effort on our salesman’s end . He was a very respectful & hard working man .👍🏻 Great service More
by TESSADECKARD13
Employees Worked With
May 16, 2022
Phillip was so helpful and kind. I really appreciated that he was never pushy. Jorge explained everything about the financing and was very friendly. For a big dealership the peopl I really appreciated that he was never pushy. Jorge explained everything about the financing and was very friendly. For a big dealership the people had that small town kindness. More
by pattijwill827
May 13, 2022
Nice staff. Great communication. Even gave me a full tank of gas and a wash when I bought a used car. Great communication. Even gave me a full tank of gas and a wash when I bought a used car. More
by Adam Heare
Employees Worked With
May 13, 2022
Helpful and friendly staff. Wasn’t pushy. Tyler was great to work with. Thanks Jim Norton. Wasn’t pushy. Tyler was great to work with. Thanks Jim Norton. More
by Susieq
May 09, 2022
My experience was stellar. Paul, our sales agent, was extremely helpful and knowledgeable. He listened to our concerns and answered any questions we had about the vehicle we wa Paul, our sales agent, was extremely helpful and knowledgeable. He listened to our concerns and answered any questions we had about the vehicle we wanted. If he didn't know the answer he asked someone else. I did not feel pressured at all to purchase our vehicle. Definitely will be going back when it's time. More
by michael.jsenat
Employees Worked With
Paul Edwards
May 05, 2022
My sales person Phillip was the only one that walked out in the rain to help, very helpful and could answer all my questions. Would recommend him to anyone in the rain to help, very helpful and could answer all my questions. Would recommend him to anyone More
by Sanders8811
Employees Worked With
May 05, 2022
Overall great experience, even in bad weather! !! Thank you all for taking time out for me today, and getting me in this truck.. !! Thank you all for taking time out for me today, and getting me in this truck.. More
by jeromiarnold
May 03, 2022
The dealership is very clean, very open, with friendly and helpful staff that welcomed us in and helped us out. and helpful staff that welcomed us in and helped us out. More
by cheymay15
Employees Worked With
