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Jim Norton Chevrolet

Broken Arrow, OK

4.7
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 716 reviews

June 08, 2022

This was the quickest and most friendly dealership that we have ever been to! Everyone was so nice and helpful! More

by ward44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
SJ Jernigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Finley
Jun 09, 2022 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 08, 2022

Great job ! !!!!!! Thank You You Helped Me A lot I had a pleasant Esperance. Mike More

by michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Honeycutt
Jun 09, 2022 -

Jim Norton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 04, 2022

Great experience! In and out with no hassle. Phillip was responsive and professional. Thank you. More

by dandjdodson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Jim Norton Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 04, 2022

Very nice an respectful place. Tyler an Jorge was very informative, if they didn't have an answer they would do anything everything they could to find one. Thanks again you guys. More

by jokermccarty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Finley
Jun 06, 2022 -

Jim Norton Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 02, 2022

Tyler and the crew did an amazing job helping me find something nice and affordable More

by alysonhall16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mosely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD!, Mo Jbara, Tyler Finley
Jun 02, 2022 -

Jim Norton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 31, 2022

We had the best experience! Jim Norton made us feel like family, and Paul Edwards will go out of his way to help you!!! We have purchased two vechicles with him and will be back More

by ambermcanally
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mosely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Edwards, Mo Jbara
May 31, 2022 -

Jim Norton Chevrolet responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 31, 2022

She was so helpful! I loved working with her. She was attentive and helpful every step of the way! She helped me find the right car More

by Anon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SJ Jernigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Jim Norton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 31, 2022

Bill in finance was the best, he really took the time to explain everything to us and helped us make the best decision. More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Jim Norton Chevrolet responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 30, 2022

Great service and attention to detail. Tyler took care of the process from start to finish like a pro. Will definitely be back. More

by JT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Finley
May 31, 2022 -

Jim Norton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 26, 2022

In times where vehicles are hard to find. Jim Norton Chevy did an amazing job finding my son his new Trailblazer. Thanks More

by Rbrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Edwards, Mo Jbara
May 27, 2022 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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