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Jim Norton Chevrolet
Broken Arrow, OK
703 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 703 reviews
May 13, 2022
Nice staff. Great communication. Even gave me a full tank of gas and a wash when I bought a used car. Great communication. Even gave me a full tank of gas and a wash when I bought a used car. More
by Adam Heare
Employees Worked With
Helpful May 13, 2022
Helpful and friendly staff. Wasn’t pushy. Tyler was great to work with. Thanks Jim Norton. Wasn’t pushy. Tyler was great to work with. Thanks Jim Norton. More
by Susieq
May 09, 2022
My experience was stellar. Paul, our sales agent, was extremely helpful and knowledgeable. He listened to our concerns and answered any questions we had about the vehicle we wa Paul, our sales agent, was extremely helpful and knowledgeable. He listened to our concerns and answered any questions we had about the vehicle we wanted. If he didn't know the answer he asked someone else. I did not feel pressured at all to purchase our vehicle. Definitely will be going back when it's time. More
by michael.jsenat
Employees Worked With
Paul Edwards
May 05, 2022
My sales person Phillip was the only one that walked out in the rain to help, very helpful and could answer all my questions. Would recommend him to anyone in the rain to help, very helpful and could answer all my questions. Would recommend him to anyone More
by Sanders8811
Employees Worked With
May 05, 2022
Overall great experience, even in bad weather! !! Thank you all for taking time out for me today, and getting me in this truck.. !! Thank you all for taking time out for me today, and getting me in this truck.. More
by jeromiarnold
May 03, 2022
The dealership is very clean, very open, with friendly and helpful staff that welcomed us in and helped us out. and helpful staff that welcomed us in and helped us out. More
by cheymay15
Employees Worked With
April 30, 2022
Very friendly staff and went out of their way to give us the best in what we were looking for in our new purchase. Lots of inventory to pick from! the best in what we were looking for in our new purchase. Lots of inventory to pick from! More
by jpmiles70
Employees Worked With
Mo Jbara, Tyler Finley
April 16, 2022
Sam worked with me to get me in a vehicle the same day, despite my circumstance! 😊 Extremely happy with my purchase, this is the second vehicle I have purchased at Jim Norton Chevrolet. despite my circumstance! 😊 Extremely happy with my purchase, this is the second vehicle I have purchased at Jim Norton Chevrolet. More
by Kathryn
April 15, 2022
The application process was quick and easy. Sean was very helpful and available to answer all our questions. He was not pushy at all. He gave us the time we wanted to make our decision about th Sean was very helpful and available to answer all our questions. He was not pushy at all. He gave us the time we wanted to make our decision about the vehicle. We Love the Nissan Armada we purchased. More
by LENA.BUTTS69
Employees Worked With
