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Jim Norton Chevrolet
Broken Arrow, OK
741 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 741 reviews
March 07, 2023
Ron did a great job on showing me and James all the things that the car can do. He was also great in picking up when my original salesperson left the cinoany things that the car can do. He was also great in picking up when my original salesperson left the cinoany More
by pglass1794
Employees Worked With
Ronald Conaway
March 07, 2023
It has been a pleasure dealing with Robert. He has been very professional very personal and very kind in his 101 relational handling of an old woman I so appreciate him He has been very professional very personal and very kind in his 101 relational handling of an old woman I so appreciate him More
by Lhall4819
Employees Worked With
March 06, 2023
I was in desperate need of a new car before summer time. I didn’t know which dealership to go to but I am so glad I decided on Jim Norton Chevy! My sales guy, Zach, was amazing. He was very laid back and no I didn’t know which dealership to go to but I am so glad I decided on Jim Norton Chevy! My sales guy, Zach, was amazing. He was very laid back and no pressure to sell me a car I didn’t want. He had what I was looking for ready when I arrived which made the experience even more individualized for my needs. He walked me through every step of the process and eased my anxiousness. Thank you Zach for all your help. Jorge my finance guy there was very professional and kind to me. Explained everything in detail and helped me get the best rate and payment he could. Thank you everyone at Jim Norton for being so nice and helpful through my car buying process. More
by b.mayberry96
March 05, 2023
The purchase of my new 2023 Chevrolet was a great experience. Everything went smoothly. Matt and staff were very thorough. experience. Everything went smoothly. Matt and staff were very thorough. More
by KEITH57
March 04, 2023
Ron was very knowledgeable about the car I was buying. Very professional well run dealership. Truly tries to help the customer Very professional well run dealership. Truly tries to help the customer More
by donwill1177
March 03, 2023
Matt was very thorough and clear with the process in purchasing my new vehicle. Patient with me in his instructions on car's features. Willing to answer any of my questions. Great asset to your team. purchasing my new vehicle. Patient with me in his instructions on car's features. Willing to answer any of my questions. Great asset to your team. More
by Gary.debbieliebig
February 28, 2023
La atención es muy buena nos ayudaron mucho con la compra del carro el sr Ronald es muy bueno en atención al cliente nos ayuda mucho cua do tenemos alguna duda del carro el sr Ronald es muy bueno en atención al cliente nos ayuda mucho cua do tenemos alguna duda More
by josuepm0307
Employees Worked With
Mark Ford, Ronald Conaway
February 26, 2023
Finance worked their magic & got me in an awesome car. It was a bit over our budget but we got a premium package. We were waiting for a Bolt so I wouldn't have to buy gas anymore, yay electric âš¡. The mode It was a bit over our budget but we got a premium package. We were waiting for a Bolt so I wouldn't have to buy gas anymore, yay electric âš¡. The model we wanted was going to take 2 months to get in but just lucky enough they got one in and called us to buy it. It was a lot more than we wanted to spend but that was okay cuz we got an electric car and now we're happy. Was a bit of a coincidence that they got a more expensive Bolt in & managed to get the payments down so we could buy it, but my wife is happy. That makes me happy. Thanks to everyone at Jim Norton, you guys rock! More
by RealRevChris
