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Jim Norton Chevrolet

Broken Arrow, OK

4.7
714 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 714 reviews

March 03, 2023

Matt was very thorough and clear with the process in purchasing my new vehicle. Patient with me in his instructions on car's features. Willing to answer any of my questions. Great asset to your team. More

by Gary.debbieliebig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mosely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalen Cook, Matt Thompson
Mar 06, 2023 -

Jim Norton Chevrolet responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Courtney, Jim Norton Auto Group

February 28, 2023

La atención es muy buena nos ayudaron mucho con la compra del carro el sr Ronald es muy bueno en atención al cliente nos ayuda mucho cua do tenemos alguna duda More

by josuepm0307
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Ford, Ronald Conaway
Mar 01, 2023 -

Jim Norton Chevrolet responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Courtney, Jim Norton Auto Group

February 26, 2023

Finance worked their magic & got me in an awesome car. It was a bit over our budget but we got a premium package. We were waiting for a Bolt so I wouldn't have to buy gas anymore, yay electric âš¡. The mode More

by RealRevChris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mosely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Finley
Feb 27, 2023 -

Jim Norton Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

February 26, 2023

It was a good experience, Ron was very helpful and insightful, in finding me the correct vehicle. I would definitely recommend this salesman and dealership. More

by Locktrician
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Thompson, Ronald Conaway
Feb 27, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

February 24, 2023

Great Dealership never had a problem been using them since 2006 I never go anywhere else. More

by jlee4585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Galliart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Jim Norton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

February 23, 2023

Robert was super helpful and knowledgeable! Wonderful experience! Everyone was extremely friendly! Best dealership in town hands down! More

by Bryan.loper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

February 23, 2023

This dealership is very comfortable and everyone is nice. I love that they always wash my spark when I bring it in for an oil change. More

by mollyapotts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mosely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalen Cook, Ronald Conaway
Feb 24, 2023 -

Jim Norton Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

Mar 01, 2023 -

mollyapotts responded

I am still waiting to receive my financing information, such as the account number. Is it normal for this to take a week?

Mar 01, 2023 -

Jim Norton Chevrolet responded

Thanks for sharing this concern, we are checking with our Finance Manager who will reach out to let you know. Thank you again for reaching out!

February 21, 2023

Highly recommend Robert Burch, Robert help us find the Car we were looking for and the color Green Dodge Charger 392, that same day we took the car home, we did the paperwork that same day. Excellent cust More

by Urdiamond2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Burch
Feb 22, 2023 -

Jim Norton Chevrolet responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2023

Extremely pleased with salesman and sales manager. (can't remember the sales manager's name but he was great). went in with a price in mind, hit that price. also wanted a specific color, they found More

by mjchandler
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Guel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Conaway
Feb 21, 2023 -

Jim Norton Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2023

Roger was great to work with. He greeted us right when we pulled in to look at the Suburban that my wife has been wanting. He asked if we wanted to test drive and got everything i More

by Mdurant0875
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Jim Norton Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

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