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Jim Norton Chevrolet

Broken Arrow, OK

4.8
741 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 741 reviews

April 27, 2023

Best experience we’ve ever had purchasing a vehicle. Anthony was absolutely wonderful and would recommend anyone in the market to swing by and ask for Anthony! More

by ameter03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Brinkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Jim Norton Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

April 25, 2023

Please note I have written 2 other positive reviews for our awesome salesperson and finance person of our experience yesterday buying a used 2020 truck, but this will not be positive but truthful. I was f More

by vgroom34
Recommend Dealer
No
Employees Worked With
Phil, manager in used vehicles
Apr 28, 2023 -

Jim Norton Chevrolet responded

Hi – we are happy to help in any way possible, unfortunately we cannot identify you from your review name. We definitely want to discuss your concerns and ask you to reach out to our General Sales Manager, Mark Ford, at 918-505-7286, mford@jimnortonchevy.com. Sincerely, Courtney, Jim Norton Auto Group

May 02, 2023 -

vgroom34 responded

Yes I will call and reach out to Mr. Ford. Thank you for caring!

April 25, 2023

Friendly, courteous, salesman was very good and helpful. He went above and beyond to help an old person. More

by Melvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway
Apr 26, 2023 -

Jim Norton Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

April 22, 2023

I stopped at the dealership to see if they had a vehicle that would catch my attention. Jesus, was standing outside the used vehicle building area & asked how my day was going & I explained what I was looki More

by mcd2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Doyle
Apr 24, 2023 -

Jim Norton Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

April 20, 2023

Not pushy all where nice and enjoyed our experience. We will definitely go back in the future. More

by Dennisfrank4ou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Brinkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Jim Norton Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

April 18, 2023

Ron took care of my today and yesterday and did an amazing job I couldn’t be happier and will continue business there because of him and will refer to him..it was probably the best service I have ever More

by Maranda1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway
Apr 19, 2023 -

Jim Norton Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Courtney, Jim Norton Auto Group

April 14, 2023

Both Zach and Jim provided the smoothest experience I’ve ever had in purchasing a car. Professional and welcoming. We came from out of state and appreciate the efficiency in which the transaction was comple More

by Saraethomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle, Zach Monks
Apr 14, 2023 -

Jim Norton Chevrolet responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Courtney, Jim Norton Auto Group

April 14, 2023

How wonderful! Zach & Bill made my process so easy and light. I have never had a better buying experience before at a dealership. I can’t thank them enough in my More

by amon5544
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle, Zach Monks
Apr 14, 2023 -

Jim Norton Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

April 13, 2023

This Dealership is awesome to deal with. The staff is all easy to work with and Max was awesome. We love our new Blazer. More

by Judycanary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Kik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerardo Guel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Orendorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

April 12, 2023

Alexis was phenomenal! He was very helpful in making sure I had the perfect car according to my needs! I would definitely recommend him! More

by Veronica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Solorzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry- Finance
Apr 13, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

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