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Jim Norton Chevrolet

Broken Arrow, OK

4.7
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 716 reviews

March 20, 2023

They worded with me to get a great vehicle. I felt like everyone we worked with was super nice and very helpful. More

by Aaron.a.abbott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Guel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Brinkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Thompson, Matt Thompson
Mar 21, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 19, 2023

They are a very good dealership in in Tulsa and this my second purchase of car from them. More

by Davidpaskvan
Recommend Dealer
Yes
Employees Worked With
Robert Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 19, 2023

We had a great experience at Jim Norton. Ron was great picking up when the previous salesman left More

by pglass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway
Mar 20, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 18, 2023

What a great experience, we had wonderful service from Matt. We have used Jim Norton for all of our services and will continue to use this dealership. More

by Scivallycarol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Thompson
Mar 20, 2023 -

Jim Norton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 15, 2023

Thank you Robert Burch! We highly recommend the folks at Jim Norton Chevrolet for helping us select our new 2023 Chevrolet Malibu. We especially want to send our thanks to More

by Davidpaskvan
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalen Cook, Leslie Vasquez
Mar 16, 2023 -

Jim Norton Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 14, 2023

The building and restrooms are very clean. Associates were very friendly and helpful. Matt Thompson was great! More

by Pmpattymac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Thompson
Mar 15, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 07, 2023

It has been a pleasure dealing with Robert. He has been very professional very personal and very kind in his 101 relational handling of an old woman I so appreciate him More

by Lhall4819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group

March 07, 2023

Ron did a great job on showing me and James all the things that the car can do. He was also great in picking up when my original salesperson left the cinoany More

by pglass1794
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway
Mar 08, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 06, 2023

I was in desperate need of a new car before summer time. I didn’t know which dealership to go to but I am so glad I decided on Jim Norton Chevy! My sales guy, Zach, was amazing. He was very laid back and no More

by b.mayberry96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Monks
Mar 07, 2023 -

Jim Norton Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 05, 2023

The purchase of my new 2023 Chevrolet was a great experience. Everything went smoothly. Matt and staff were very thorough. More

by KEITH57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Thompson
Mar 06, 2023 -

Jim Norton Chevrolet responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Courtney, Jim Norton Auto Group

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