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Jim Norton Chevrolet

Broken Arrow, OK

4.7
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 716 reviews

April 18, 2023

Ron took care of my today and yesterday and did an amazing job I couldn’t be happier and will continue business there because of him and will refer to him..it was probably the best service I have ever More

by Maranda1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway
Apr 19, 2023 -

Jim Norton Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Courtney, Jim Norton Auto Group

April 14, 2023

Both Zach and Jim provided the smoothest experience I’ve ever had in purchasing a car. Professional and welcoming. We came from out of state and appreciate the efficiency in which the transaction was comple More

by Saraethomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Monks
Apr 14, 2023 -

Jim Norton Chevrolet responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Courtney, Jim Norton Auto Group

April 14, 2023

How wonderful! Zach & Bill made my process so easy and light. I have never had a better buying experience before at a dealership. I can’t thank them enough in my More

by amon5544
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Monks
Apr 14, 2023 -

Jim Norton Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

April 13, 2023

This Dealership is awesome to deal with. The staff is all easy to work with and Max was awesome. We love our new Blazer. More

by Judycanary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Kik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerardo Guel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Orendorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

April 12, 2023

Alexis was phenomenal! He was very helpful in making sure I had the perfect car according to my needs! I would definitely recommend him! More

by Veronica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Solorzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry- Finance
Apr 13, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

April 11, 2023

We love Jim Norton Chevrolet and will continue to do business with them as we have before. More

by Tjpenterprises
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Orendorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Jim Norton Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

April 08, 2023

In three: Fair, upfront, and friendly. Everyday is out to make money, but Matt made us feel welcome and listened to our needs/wants. We shopped around at several dealers before coming he More

by ellis.rapson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Guel, Matt Thompson
Apr 10, 2023 -

Jim Norton Chevrolet responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Courtney, Jim Norton Auto Group

April 08, 2023

It was a pleasure doing business with this dealership. Everyone was very helpful and responsive. More

by Dales7695
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin(?), sales manager - Very Good to work with., Matt Thompson
Apr 10, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

April 07, 2023

Entered my vehicle in KBB. Within minutes had a cash offer. The. Ted Wilde reached out from Jim Norton. Met with him and he’s was super nice and professional. They gave me a ve More

by ASH_STEPHENS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ted Wilde
Apr 10, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Courtney, Jim Norton Auto Group

April 05, 2023

Great group of guys. They’re honest with you and they will work with you for what you need. Very helpful! Love my car! More

by Jordanbarrow0728
Recommend Dealer
Yes
Employees Worked With
Robert Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

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