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Jim Norton Chevrolet

Broken Arrow, OK

Overview
Employees
Reviews
Vehicles
4.8
741 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 741 reviews

March 14, 2025

Timely and effective communication with me on what I can expect and what is going on with my vehicle process. More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Palliota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Jim Norton Chevrolet responded

Thank you, for your positive review, Joseph! We're glad to hear that you experienced timely and effective communication regarding your vehicle process at Jim Norton Chevrolet. We strive to keep our customers informed every step of the way. We look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

March 14, 2025

One of the best purchasing experiences I have had. Colton was great. Highly recommend and quite satisfied More

by L&Dking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Collin Stoker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Jim Norton Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had one of the best purchasing experiences at Jim Norton Chevrolet. Colton appreciates your recognition and we're glad to know you were satisfied with your experience. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

March 04, 2025

Emily was wonderful! She took her time explaining things and made sure to follow up with us after the purchase! Loved her <3 More

by Br75344
Recommend Dealer
Yes
Employees Worked With
Emily Matthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Jim Norton Chevrolet responded

Thank you for your kind words! We are thrilled to hear that Emily provided you with such excellent service at Jim Norton Chevrolet. It's wonderful to know that she took the time to explain everything and followed up after your purchase. We appreciate your feedback and hope to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

March 02, 2025

Emily was so helpful. She made the whe process dare I say fun!! I will recommend Emily to anyone for the best experience in car shopping see Emily. More

by lsumike41443
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marte Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Matthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Jim Norton Chevrolet responded

Thank you, Mike! We truly appreciate your kind words about your experience at Jim Norton Chevrolet. It's wonderful to hear that you found the process enjoyable and that Emily was able to assist you so effectively. We look forward to helping you and your friends with any future car shopping needs! Sincerely, Courtney, Jim Norton Auto Group

March 02, 2025

Emily thank you for your exceptional communication and service. We had a stress free experience and a smooth transaction. Very happy with our purchase! Thanks again! More

by Jdmorrison50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Matthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Matthey
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Mar 03, 2025 -

Jim Norton Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a stress-free experience and were happy with your purchase at Jim Norton Chevrolet. Exceptional service is what we strive for, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

February 22, 2025

Emily was super helpful! She did not pressure me into the sale and was knowledgeable about the vehicle. More

by Mrs. K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Matthey
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Feb 24, 2025 -

Jim Norton Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that Emily provided you with helpful and knowledgeable service at Jim Norton Chevrolet without any pressure. We appreciate your support and hope to see you again soon for your next vehicle needs! Sincerely, Courtney, Jim Norton Auto Group

February 17, 2025

everyone and everything was great, nice and professional. Will definitely keep coming back to them for my car needs! More

by alysonhall16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Macaruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Jim Norton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Jim Norton Chevrolet and appreciate your kind words about our team. We look forward to assisting you with all your car needs in the future. Don't hesitate to come back anytime! Sincerely, Courtney, Jim Norton Auto Group

February 06, 2025

Professional and knowledgeable! ! Excellent customer service! Scheduled my appointment, took my keys, and had the shuttle waiting for me. More

by krc2410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Jim Norton Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that you experienced excellent customer service at Jim Norton Chevrolet. It's great to know that our team was able to assist you smoothly with your appointment and shuttle. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

January 25, 2025

The dealership and the people I met were kind and helpful throughout the buying process. More

by Cparker792
Recommend Dealer
Yes
Employees Worked With
Max Orendorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Jim Norton Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Jim Norton Chevrolet. Our team is dedicated to providing exceptional service, and we're glad that we could assist you during the buying process. We hope to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

January 22, 2025

Great experience. Explained all the paperwork. And warranty. Not a lot of pressure to buy a car. More

by Charcarswell99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Macaruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Matthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Jim Norton Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Jim Norton Chevrolet and appreciated our thorough explanation of the paperwork and warranty. Our goal is to provide a relaxed environment without pressure. We look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

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