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Jim Norton Chevrolet

Broken Arrow, OK

4.7
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 716 reviews

May 02, 2023

Thanks to Ron Conaway, Sales Consultant with Jim Norton Chevrolet who found the Traverse we wanted and negotiated a fair price. More

by Jerry
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway
May 03, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Courtney, Jim Norton Auto Group

May 02, 2023

It was good customer service. They got me and in out let them an hour. My sale guys was wonderful. I will recommend Jim Norton to all my family and friends. Ask for Anthony More

by Codywatkins8691
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Brinkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Jim Norton Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

May 02, 2023

When we arrived we were immediately greeted, and put in contact with our sales associate. The whole process went smoothly, and everyone at the dealership were friendly. Highly recommended!! More

by Matt Easley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Monks
May 03, 2023 -

Jim Norton Chevrolet responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Courtney, Jim Norton Auto Group

April 30, 2023

We have always done our business in pryor oklahoma due to a salesman always going above and beyond for us when needed and always made our deals complete as well as meeting all our expectations. Unfortunatel More

by Jcfischer38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Yates, Ronald Conaway
May 01, 2023 -

Jim Norton Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

April 29, 2023

This was our 6th vehicle through Jim Norton Chevy. We have always been treated with respect in our dealings. Ron was was very helpful and a pleasure to work with. More

by slong32170
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway
May 01, 2023 -

Jim Norton Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Courtney, Jim Norton Auto Group

April 27, 2023

Best experience we’ve ever had purchasing a vehicle. Anthony was absolutely wonderful and would recommend anyone in the market to swing by and ask for Anthony! More

by ameter03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Brinkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Jim Norton Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

April 25, 2023

Friendly, courteous, salesman was very good and helpful. He went above and beyond to help an old person. More

by Melvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway
Apr 26, 2023 -

Jim Norton Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

April 25, 2023

Please note I have written 2 other positive reviews for our awesome salesperson and finance person of our experience yesterday buying a used 2020 truck, but this will not be positive but truthful. I was f More

by vgroom34
Recommend Dealer
No
Employees Worked With
Phil, manager in used vehicles
Apr 28, 2023 -

Jim Norton Chevrolet responded

Hi – we are happy to help in any way possible, unfortunately we cannot identify you from your review name. We definitely want to discuss your concerns and ask you to reach out to our General Sales Manager, Mark Ford, at 918-505-7286, mford@jimnortonchevy.com. Sincerely, Courtney, Jim Norton Auto Group

May 02, 2023 -

vgroom34 responded

Yes I will call and reach out to Mr. Ford. Thank you for caring!

April 22, 2023

I stopped at the dealership to see if they had a vehicle that would catch my attention. Jesus, was standing outside the used vehicle building area & asked how my day was going & I explained what I was looki More

by mcd2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Jim Norton Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

April 20, 2023

Not pushy all where nice and enjoyed our experience. We will definitely go back in the future. More

by Dennisfrank4ou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Brinkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Jim Norton Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

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