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Jim Norton Chevrolet

Broken Arrow, OK

4.8
741 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 741 reviews

June 09, 2023

The team was awesome. Very accommodating to our schedule. Very thorough and personable. a great experience. Thanks max and team More

by Adelecweaver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Orendorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jim Norton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

June 03, 2023

You can really tell Matt loves what he does. He was knowledgeable and professional, willing to get us the best possible bang for our buck. So I purchased not one, but two vehicles! More

by sandre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Hodge, Bill Doyle, Matt Thompson
Jun 05, 2023 -

Jim Norton Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Courtney, Jim Norton Auto Group

June 03, 2023

Max was very helpful and kind. He really helped us get a great deal and would recommend him to anyone looking for an easy going sales man with outstanding customer service. More

by Ireneleandro19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Orendorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Thompson
Jun 05, 2023 -

Jim Norton Chevrolet responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Courtney, Jim Norton Auto Group

June 02, 2023

This is my third vehicle purchased from Jim Norton Chevrolet. The experience was awesome. No issues at all. The the people I interacted with were professional and friendly. I have done business wi More

by Ernie8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Z B
Jun 05, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group

May 30, 2023

Hello I purchased a used vehicle from Zach Byrd a few days ago and I would like to say that the experience was great and that there was no pressure from Zach. I give the purchase experience a 5. I hop More

by Marvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Z B
May 31, 2023 -

Jim Norton Chevrolet responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Courtney, Jim Norton Auto Group

May 30, 2023

Took my traverse in for a scheduled oil change and started looking at trucks while waiting. Decided to buy one for my husband. Matt was very helpful, nice, and answered all our questions. I am a re More

by Ldg1064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Thompson
May 30, 2023 -

Jim Norton Chevrolet responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Courtney, Jim Norton Auto Group

May 30, 2023

The place was good. Zach was super helpful in looking at the cars while standing back and let us look it over. Answered the questions when we asked. More

by Loterbauer11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Z B
May 30, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

May 26, 2023

Jim Norton is a great place to purchase a vehicle from or even your first ever vehicle! Big shout out to Anthony Brinkley for working with me and getting my first car I purchase! He worked with me through More

by Zakiahwinters21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Brinkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Jim Norton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Courtney, Jim Norton Auto Group

May 25, 2023

We went to the dealership to look at trucks was very impressed no sales pressure . The salesman Zach helped us with everything and prepared us for the financing team . Very pleased with the out come of More

by Gdonaldson59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Z B
May 25, 2023 -

Jim Norton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Courtney, Jim Norton Auto Group

May 23, 2023

Really loved the commitment to help satisfy what we needed to be at. Just another reason we have bought six vehicles from jim Norton. We will continue to let anyone we know how you have taken care of u More

by Shawn miesowitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway
May 24, 2023 -

Jim Norton Chevrolet responded

Thank you for the feedback, Shawn! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Courtney, Jim Norton Auto Group

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