Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Norton Chevrolet
Broken Arrow, OK
749 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 749 reviews
August 01, 2023
I hate buying cars and I really don't like dealerships - but Max (sales) and Gerry (money taker :) ) changed my mind!! They were top notch and made the car buying experience pleasant. I mean - really pleasa but Max (sales) and Gerry (money taker :) ) changed my mind!! They were top notch and made the car buying experience pleasant. I mean - really pleasant. We were shopping for two cars, bought one, backed out of the other at the last minute. Everything was 100% "up front" and respectable. 100% will be back and ask for MAX and GERRY. Seriously. More
by Bhbone
Employees Worked With
Max Orendorff
July 28, 2023
We have never experienced customer service like we did at this dealership! Ron was knowledgeable and experienced answering all our questions! Ron and Austin jumped through many hoops ensuring we were satisf this dealership! Ron was knowledgeable and experienced answering all our questions! Ron and Austin jumped through many hoops ensuring we were satisfied with our truck purchase! I will recommend this team to everyone we know! More
by Cindeebergren
Employees Worked With
Blake was extremely helpful in the finance and warranty sept!, Ronald Conaway, Austin Yates
July 24, 2023
The Staff Rocks ! !!!Max and Gerry we are now Family . My son first car the team was professional And kind if your looking for Great Service and a Great car JN is you !!!Max and Gerry we are now Family . My son first car the team was professional And kind if your looking for Great Service and a Great car JN is your dealer More
by Happy Lady
Employees Worked With
Gerry, Max Orendorff
July 22, 2023
Ron was very professional and educated. He was well mannered and wasn’t pushy. I highly recommend him when purchasing a vehicle and making a big decision. He was well mannered and wasn’t pushy. I highly recommend him when purchasing a vehicle and making a big decision. More
by Calera Hyden
Employees Worked With
Ronald Conaway
July 13, 2023
This is the first time I have purchased a car from Norton Chevrolet. I was more pleased with Zach than I was with the dealership, as a whole. Zach was kind enough to make sure that some of issues that showed Chevrolet. I was more pleased with Zach than I was with the dealership, as a whole. Zach was kind enough to make sure that some of issues that showed up, before I could drive my car home, were taken care of so it was safe. He was very kind, honest and attentive to business and did his job well. I would highly recommend Zach as someone to trust when purchasing a vehicle. The reason the dealership did not get a 5 is because the issues that Zach kindly took care of, should have been addressed by the service dept before the car was on the lot for sale. More
by DJ
Employees Worked With
Blake Bovein, Z B
