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Jim Norton Chevrolet

Broken Arrow, OK

4.7
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 716 reviews

May 14, 2023

We had left a different dealership and on the highway when I was asked if I wanted to look at any other dealerships while we were in Broken Arrow. After a quick search I turned my phone and joked that we More

by C.Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Thompson
May 15, 2023 -

Jim Norton Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

May 12, 2023

Easy to deal with, responsive to questions. Zach is a sales professional in the best way. More

by Justin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Monks
May 15, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group

May 12, 2023

Anthony was great! ! Very pleasant and walked us through all our questions. Everyone was so helpful More

by Kerrypace
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Brinkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

May 11, 2023

Morgan is very knowledgeable about all vehicles and really cared to make sure I got into exactly what I wanted. Will be back and sending my friends! More

by Jerry Oakes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Thompson (5 stars) , Jesse Honeycutt, Morgan Montgomery
May 12, 2023 -

Jim Norton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Courtney, Jim Norton Auto Group

May 10, 2023

I love the dealership so much but Morgan really made the entire experience such a good one. She’s personable, so friendly, and can really sell just about anything. She’s an important asset to have. I will d More

by elijah.everett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Montgomery
May 11, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

May 10, 2023

Great clean dealership I had no issues what so ever. Was able to make a great deal on a great truck More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Montgomery
May 11, 2023 -

Jim Norton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Courtney, Jim Norton Auto Group

May 10, 2023

Zach and JD made the process of buying our new Tahoe simple and easy! Their hospitality and thoroughness was well worth the 5 hour drive to pick it up. More

by gracynlisabeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaelin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Z B
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Jim Norton Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 09, 2023

Friendly and helpful, got me in for oil change and tire rotation, noticed a "popping" noise in my cars rear, verified my warranty and got me scheduled to resolve. More

by Jamesjasonwoods
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
May 10, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

May 06, 2023

I had a great experience at Jim Norton during my recent vehicle purchase. I had already viewed the vehicle of interest online before arriving to the dealership. Daryon was very professional and courteous b More

by misterkb73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Jim Norton Chevrolet responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 03, 2023

This was one of the best dealerships I have ever been to. I trade every two to three years and everything about this dealership was professionalism More

by Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Monks
May 04, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group

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